Resources
Flow chart – how to request Inclusion Support Portal access as a service provider SP ISS user
This flow chart shows how to request Inclusion Support Portal access as a service provider SP ISS user.
Flow chart – how to request Inclusion Support Portal access as an additional authorised access delegate
This flow chart shows how to request Inclusion Support Portal access and an additional authorised access delegate
How to request IS Portal access as an authorised access delegate when a service does not have anyone in this role or is unable to identify who they are
This flow chart shows how to request Inclusion Support Portal access as an authorised delegate when a service does not have anyone in the role or does not know who they are.
- Download How to request IS Portal access as an authorised access delegate when a service does not have anyone in this role or is unable to identify who they are as a DOCX (383.03kb)
- Download How to request IS Portal access as an authorised access delegate when a service does not have anyone in this role or is unable to identify who they are as a PDF (202.02kb)
Inclusion Support Portal FAQs
This document answers frequently asked questions about the Inclusion Support Portal.
PRODA access and the IS Portal FAQs
This document answers frequently asked questions about PRODA access and the Inclusion Support Portal.
Task card – accessing the Inclusion Support Portal as a Service Provider user (SP ISS User)
This task card has information for service representatives who need access to the Inclusion Support Portal to manage a Strategic Inclusion Plan and Inclusion Development Fund case requirements.
Task card – accessing the Inclusion Support Portal as an Inclusion Agency representative
This task card has information for Inclusion Agency representatives who require access to the Inclusion Support Portal to manage a Strategic Inclusion Plan and Inclusion Development Fund case requirements.
Task card – authorised access delegates managing access to the Inclusion Support Portal
This task card has instructions to assist authorised access delegates to manage who has access to the Inclusion Support Portal for the service.
Task card - requesting access in the role of authorised access delegate
This task card has information to support a representative of a service provider to gain access to the Inclusion Support Portal as an authorised access delegate.
Poster - balancing CCS basics
Display this poster about Child Care Subsidy (CCS) balancing basics at your service or share it with your families.
Measuring vulnerability and disadvantage in early childhood data collections
Measuring Disadvantage Report Phase 1
- Download Measuring vulnerability and disadvantage in early childhood data collections (Measuring Disadvantage Report Phase 1) as a PDF (2.28mb)
- Download Measuring vulnerability and disadvantage in early childhood data collections (Measuring Disadvantage Report Phase 1) as a DOCX (3.52mb)
Measuring Disadvantage Report Phase 2
Balancing Child Care Subsidy poster
Display this poster about balancing Child Care Subsidy (CCS) deadlines at your service or share it with your families.
Guidelines for professional development and paid practicum subsidies
These guidelines contain information about the professional development and paid practicum subsidies.
2025-26 guidelines
- Download Guidelines for professional development and paid practicum subsidies (2025-26 guidelines) as a DOCX (717.21kb)
- Download Guidelines for professional development and paid practicum subsidies (2025-26 guidelines) as a PDF (801.09kb)
2024-25 guidelines
- Download Guidelines for professional development and paid practicum subsidies (2024-25 guidelines) as a DOCX (677.89kb)
- Download Guidelines for professional development and paid practicum subsidies (2024-25 guidelines) as a PDF (698.42kb)
2023-24 guidelines
Electronic payment of gap fee individual exception application
This form is for early childhood education and care providers applying for an individual to pay by means other than electronic funds transfer (EFT).
Electronic payment of gap fee service exception application
This form is for early childhood education and care providers applying for all families at a service to pay by means other than electronic funds transfer (EFT).
Changes to gap fee payments fact sheet
From 1 July 2023, families using child care must pay the gap fee using electronic means. Share this fact sheet with families to let them know about the changes.
