Watch this video to ensure you submit accurate and complete session reports, including the correct fee, for each session of care.
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There are two important rules about the fees you charge families for providing care and which you must report to the government:
- Families must make a co-contribution to their child care fees. They do this by paying the difference between the provider’s fee and the Child Care Subsidy amount. This is known as the gap fee.
- You must report the full hourly session fee you charge families, minus any discounts or third-party fee contributions.
Providers are required to keep and maintain records of any third-party payments received and how they are applied.
Providers must submit accurate and complete session reports, including the correct fee, for each session of care. The correct fee is essential to work out how much Child Care Subsidy parents are entitled to receive for each session.