Identifying a child in need of wellbeing support

Before you apply for ACCS child wellbeing

Before applying for ACCS child wellbeing on behalf of a family, you must take steps to establish their eligibility.

You must establish whether:

• they are a child in need of wellbeing support
• the child is enrolled correctly so the subsidy can be paid.

Categories of wellbeing support

There are 2 groups of children who may be considered in need of wellbeing support for the purposes of ACCS child wellbeing. These are:

• children who you identify as being in need of wellbeing support because they face a risk of suffering harm
• children who have already been assessed as being in need of wellbeing support under state or territory law.

We must make an assessment about any children who you identify as being in need of wellbeing support. We do not need to make an assessment when a child has already been identified as being in need of wellbeing support by state or territory law.

Children you identify as being in need of wellbeing support (children at risk of harm) 

A child is considered to be in need of wellbeing support if they are at risk of experiencing harm because of:

• serious physical, emotional or psychological abuse
• sexual abuse
• domestic or family violence
• neglect.

This can include events that:

• happened in the past
• are currently happening
• are likely to happen in the future.

A child can be in need of wellbeing support even if:

• the harm or neglect was not intentional – for example, a parent who falls seriously ill may not be able to meet their child’s basic physical and emotional needs
• the child did not directly experience the events – for example, a child whose parent experiences violence at the hands of their partner may be harmed, even if the child doesn’t experience violence themselves.

There are some circumstances that, on their own, do not constitute a child being in need of wellbeing support. These include:

• family income
• ethnic, cultural, religious or racial background
• location
• socio-economic status
• whether the child is likely to benefit from early childhood education and care programs
• disability, severe illness or mental illness
• the child being in informal foster care or informal kinship care arrangements.

The circumstances must put the child at risk of harm or neglect for the family to be eligible for ACCS child wellbeing.

There are examples on the next page to help you understand when a child would be considered in need of wellbeing support.

It is a good idea for staff at your service to be familiar with common indicators of harm or neglect. Find more information about child abuse and neglect on the Australian Institute of Family Studies website.

Children identified as in need of wellbeing support under state or territory law

A child is also considered as being in need of wellbeing support if they are:

• in formal foster care
• in a formal kinship arrangement, or
• on a long-term protection order.

Foster and kinship care

For the purposes of ACCS child wellbeing, a child is in formal foster care or a formal kinship arrangement if:

• a state or territory court or tribunal has placed the child in the care of someone other than their parents
• the child lives with the carer, and
• the carer undertakes the responsibilities of a parent, including paying early childhood education and care fees.

These children are considered in need of wellbeing support for as long as the arrangement remains in place under state or territory law. You must have evidence showing the arrangement with the state or territory, such as a court order.

Foster and kinship carers should lodge a Child Care Subsidy (CCS) claim as early as possible. You may be able to access ACCS child wellbeing on behalf of the carer, while they are being assessed for CCS, for up to 13 weeks under a Provider Eligible Arrangement (PEA). We provide more information about what to do in this scenario on our establishing eligibility page.

Long-term protection orders

For the purposes of ACCS child wellbeing, a protection order is the final order made under a state or territory law. The order gives a state or territory department or statutory authority parental or care responsibility for, or supervision of a child.

Protection orders are considered long-term if:

• they are in place for 12 months or more
• there have been consecutive interim or short-term orders in place for a total of 12 months or more.

Emergency care

Children placed in emergency care by a state or territory government may be considered in need of wellbeing support.

If the emergency carer will continue to be the child’s foster or kinship carer, you can apply for ACCS child wellbeing on their behalf. The carer should lodge a CCS claim as soon as possible.

If the emergency carer will only care for the child on a short-term basis, they are unlikely to be eligible. In this circumstance, you should enrol the child under an arrangement with an organisation. The child will not receive CCS or ACCS.

Residential and other care types

Children in the care of someone other than their parent or a foster/kinship carer are generally not eligible for CCS or ACCS. This includes children in:

• residential care
• group homes
• 24/7 Family Day Care.

These children should be enrolled under an arrangement with an organisation. They will not receive CCS or ACCS.

How can we help?

We do not make assessments on ACCS child wellbeing eligibility.  Services Australia undertake all required assessments for ACCS child wellbeing determinations and certificates.

If you’re unsure whether a child is considered in need of wellbeing support for the purposes of ACCS child wellbeing, you can contact the CCS Provider Helpdesk for advice. Call 1300 667 276 or email ccshelpdesk@education.gov.au

What you should tell us if you need advice on ACCS child wellbeing

When contacting us, you should include:

• the child’s risk category
• the circumstances or events that are putting the child at risk are in the past, are occurring in the present or are likely to occur in the future
• if the child is currently eligible for CCS.

If we need more details, we will contact you.

All information you provide us must consider privacy obligations.

You may also choose to refer the family to an appropriate support agency in the meantime. We have more information about appropriate support agencies on our reporting obligations page.