Resources

The following is a list of all the resources that are associated with Tuition Protection Service.

Student Information Handout

Created:

This document includes some useful contacts for the TPS, Home Affairs, and ASQA for international students affected by a provider default.

Student Meeting - Information handout.pdf

International Student Fact Sheet

Created:

This fact sheet outlines for international students how the Tuition Protection Service (TPS) assists with finding a replacement education provider or getting a refund when an education provider closes or does not deliver the course students are enrolled in.

TPS Information for international students.pdf

Tuition Protection Service – Historical data breach

Created:
Modified:

The Tuition Protection Service has been notified by a third-party contractor of an historic data breach involving the personal information of about 7,000 international students. The data breach occurred in July 2021.

The Tuition Protection Service has worked with the service provider, Vincents Chartered Accountants, to identify all students affected by the data breach and to notify and provide them with advice and support to reduce the potential risk of misuse of personal information. We apologise to all impacted students.

There is no evidence so far to suggest that this data has been used maliciously.

Important Notice - Tuition Protection Service - Historical Data Breach.pdf

Ability English

TPS Education Provider Notice
International

Ability Education Pty Ltd [01530K], trading as Ability English, defaulted on Tuesday 27 April 2021 and did not meet its obligations to its international students.

Bruce Hartwig Flying School Pty Ltd

TPS Education Provider Notice
International

Bruce Hartwig Flying School Pty Ltd [02845E], trading as Hartwig Air, entered voluntary administration on Monday 29 April 2024. Heard Phillips Lieberenz has been appointed as the administrator.

The Tuition Protection Service (TPS) activated on Thursday 9 May 2024 and will be working to assist the international students affected by the closure of Hartwig Air.

Children's Services Education

TPS Education Provider Notice
International

The Children’s Services Education (03780J) closed on 27 April 2021 and information on this page is current as of 21/05/2021.

EC English Australia Pty Ltd

TPS Education Provider Notice
International

EC English Australia Pty Ltd [03812F], trading as EC English, defaulted on Wednesday 24 March 2021.

Gills College Australia Pty Ltd

TPS Education Provider Notice
International

Gills College Australia Pty Ltd [01701G], trading as Sterling Business College, ceased operating on Thursday 17 October 2024. Gills College Australia is working to arrange for all students to be transferred to other suitable education providers with minimal disruption to the students' education.

The Tuition Protection Service (TPS) is in contact with Gills College Australia to inform them of their obligations to students and to determine how we can support Gills College Australia and their students during this difficult time.

IH Sydney Training Services Pty Ltd

TPS Education Provider Notice
International

IH Sydney Training Services Pty Ltd [02623G], trading as International House Sydney, entered voluntary administration on Monday 2 December 2024. PKF Melbourne was appointed as the administrator. International House Sydney ceased operating on Monday 9 December 2024. On Tuesday 7 January 2025, International House Sydney was placed into liquidation and PKF Melbourne was appointed as the liquidator. PKF Melbourne had until Monday 20 January 2025 to meet International House Sydney’s obligations by placing students in an alternative course with another Australian education provider or refunding students’ unspent tuition fees. 

The TPS began assisting those eligible students owed a refund of tuition fees due to visa refusals on Monday 13 January 2025. The TPS began assisting all other students on Tuesday 21 January 2025.