Resources
2024 International TPS Levy Consultation - Feedback Webinar Slide Set
The Tuition Protection Service (TPS) conducted a series of consultation sessions on the draft 2024 International TPS Levy settings from mid-August to early October 2023.
A webinar was held on 9 October 2023 to present a summary of the feedback received when consulting the sector on the draft 2024 International TPS Levy settings. Answers to frequently asked questions were also provided. Watch the recording of this session.
Draft 2024 International TPS Levy Settings Fact Sheet
This fact sheet outlines the principles and components of the draft 2024 International TPS Levy settings. Levy calculation examples are also provided.
Draft Board Advice on the 2024 International TPS Levy
The TPS Advisory Board has released its draft advice to the TPS Director regarding the settings for the 2024 International TPS Levy.
2024 International TPS Levy Consultation Slide Set
The Tuition Protection Service (TPS) is conducting a series of consultation sessions on the draft 2024 International TPS Levy settings from mid-August to early October 2023.
An online consultation session was held on 17 August 2023. Watch the recording of this session.
Authority to Act Form - Pacific Training Group
Completion of this form authorises an agent to act on behalf of a Pacific Training Group student when providing proof of payment in TPS Online.
This form must be completed by the student, not the agent.
The student must email the completed form to support@tps.gov.au from the email address registered in their TPS Online account with a copy of their passport attached as proof of identity.
Pacific Training Group Closure - Education Agents Information Session Slides
These slides were presented during the Pacific Training Group Closure - Education Agents Information Session on 25 July 2023. A recording of the information session is published on the Pacific Training Group education provider closure webpage.
Pacific Training Group Closure - International Students Information Session Slides
These slides were presented by the TPS Director during the Pacific Training Group Closure - International Students Information Session on 24 July 2023. A recording of the information session is published on the Pacific Training Group education provider closure webpage.
Final Board Advice on the 2023 HELP Tuition Protection Levy
The TPS Advisory Board has released its final advice to the TPS Director regarding the settings for the domestic 2023 HELP Tuition Protection Levy.
Final Board Advice on the 2023 Up-front Payments Tuition Protection Levy
The TPS Advisory Board has released its final advice to the TPS Director regarding the settings for the domestic 2023 Up-front Payments Tuition Protection Levy.
Final Board Advice on the 2023 VSL Tuition Protection Levy
The TPS Advisory Board has released its final advice to the TPS Director regarding the settings for the domestic 2023 VSL Tuition Protection Levy.
Multi-Factor Authentication
General information about multi-factor authentication (MFA), which will be a requirement for users to access TPS Online from 1 July 2023.
Draft 2023 Domestic Tuition Protection Levies Fact Sheet
This fact sheet outlines the principles and components of the draft 2023 VSL, HELP and Up-front Payments tuition protection levies. Levy calculation examples are also provided.
Draft Board Advice on the 2023 HELP Tuition Protection Levy
The TPS Advisory Board has released its draft advice to the TPS Director regarding the settings for the Domestic 2023 HELP Tuition Protection Levy.
Draft Board Advice on the 2023 Up-front Payments Tuition Protection Levy
The TPS Advisory Board has released its draft advice to the TPS Director regarding the settings for the Domestic 2023 Up-front Payments Tuition Protection Levy.
Draft Board Advice on the 2023 VSL Tuition Protection Levy
The TPS Advisory Board has released its draft advice to the TPS Director regarding the settings for the Domestic 2023 VSL Tuition Protection Levy.
Student Support Process following an Education Provider Default
This document outlines the support process offered by the Tuition Protection Service (TPS) to students affected by an education provider default. This process is the same for Australian and international students. However, student visa requirements must be met by international students only.
TPS Online Instructions for Requesting a Refund
This document provides step-by-step instructions for using TPS Online to request a refund of unspent tuition fees.