Resources
Draft 2023 Domestic Tuition Protection Levies Fact Sheet
This fact sheet outlines the principles and components of the draft 2023 VSL, HELP and Up-front Payments tuition protection levies. Levy calculation examples are also provided.
Draft Board Advice on the 2023 HELP Tuition Protection Levy
The TPS Advisory Board has released its draft advice to the TPS Director regarding the settings for the Domestic 2023 HELP Tuition Protection Levy.
Draft Board Advice on the 2023 Up-front Payments Tuition Protection Levy
The TPS Advisory Board has released its draft advice to the TPS Director regarding the settings for the Domestic 2023 Up-front Payments Tuition Protection Levy.
Draft Board Advice on the 2023 VSL Tuition Protection Levy
The TPS Advisory Board has released its draft advice to the TPS Director regarding the settings for the Domestic 2023 VSL Tuition Protection Levy.
TPS Student Support Process following a Provider Default
This document outlines the support process offered by the Tuition Protection Service (TPS) to students affected by a provider default. This process is the same for Australian and international students. However, student visa requirements must be met by international students only.
TPS Online Instructions for Requesting a Refund
This document provides step-by-step instructions for using TPS Online to request a refund of unspent tuition fees.
Tuition Protection Service – Factsheet for Education Agents
This factsheet explains how the Tuition Protection Service (TPS) works with education agents to assist students affected by an education provider closure, and answers some frequently asked questions.
The Eagle Academy Closure – Agent Information Session Slide Set
This document is the slide set used for the agent information session regarding the closure of The Eagle Academy.
TPS Advisory Board Charter
This Charter sets out the objectives and responsibilities of the Tuition Protection Service (TPS) Advisory Board.
Eagle Academy student refund request form
Following the closure of the Eagle Academy, this form enables affected students to apply for a refund. Once completed send through to Eagle Academy at eagleacademy87@gmail.com as soon as possible.
2022 Domestic Tuition Protection Levies Fact Sheet
This fact sheet outlines the principles, risk factors and examples that relate to the 2022 domestic tuition protection levies. The domestic levies include the VSL levy, HELP levy and the higher education up-front levy.
Final Board Advice on 2023 international TPS levy
The TPS Advisory Board has released its final advice to the TPS Director regarding the recommended settings for the 2023 international Tuition Protection Service (TPS) levy. This advice was offered to the TPS Director in accordance with the advice received from the Australian Government Actuary (AGA).
2023 TPS International Levy Information Session Slide Set
The Tuition Protection Service (TPS) conducted information sessions on the 2023 TPS International Levy between 6 September and 7 October 2022. View the slide set used during the information sessions here.
We invite your feedback on the draft levy settings, particularly the risk rated premium and the special tuition component via email at operations@tps.gov.au.
Student Information Handout
This document includes some useful contacts for the TPS, Home Affairs, and ASQA for international students affected by a provider default.
TPS Online Step-By-Step Instructions
This document provides step-by-step instructions for using TPS Online.
International Student Fact Sheet
This fact sheet outlines for international students how the Tuition Protection Service (TPS) assists with finding a replacement education provider or getting a refund when an education provider closes or does not deliver the course students are enrolled in.
Tuition Protection Service – Historical data breach
The Tuition Protection Service has been notified by a third-party contractor of an historic data breach involving the personal information of about 7,000 international students. The data breach occurred in July 2021.
The Tuition Protection Service has worked with the service provider, Vincents Chartered Accountants, to identify all students affected by the data breach and to notify and provide them with advice and support to reduce the potential risk of misuse of personal information. We apologise to all impacted students.
There is no evidence so far to suggest that this data has been used maliciously.
