In Home Care (from 2 July 2018)


From 2 July 2018, Australia will have a new Child Care Package. The revised In Home Care (IHC) program will provide flexible care that supports families’ workforce participation and child care requirements where other options are not available or appropriate.

The new program will improve consistency in service delivery and provide more equitable distribution of places for child care delivered in the family home. The program will be targeted at those families that need this care the most, with a focus on quality early childhood education and care to be provided by qualified educators.

To better support families, the revised IHC program will be delivered through a brokerage model of IHC Support Agencies that will advocate for families, particularly those with complex and challenging circumstances, and help them find care that meets their needs. IHC Support Agencies will be the primary conduit between families and services, while increasing assurance in the care type and supporting national consistency in program delivery.

The new arrangements will reset the current In Home Care program, and replace the Nanny Pilot Programme, with IHC Support Agencies to service each state and territory to distribute places to Child Care Subsidy approved services. 3000 places will be available throughout Australia.

Support will be provided to families currently receiving In Home Care as they transition to the new care type or other suitable care arrangements.

The policy for In Home Care is based on the findings from the reviews of the current In Home Care arrangements, the evaluation of the Nanny Pilot Programme, and feedback from families, services and other key stakeholders.

Public consultation on the In Home Care National Guidelines

The draft In Home Care National Guidelines were released for consultation on Monday 18 December 2017 and public consultations closed on 12 January 2018. The department received over 200 responses, and has considered the feedback in finalising the guidelines.

Resources include:


Request for Tender (RFT) documentation for the selection of In Home Care Support Agencies to deliver the In Home Care Program closed at 3:00pm local time on Friday 2 February 2018.

An information session video and PowerPoint is available to support interested potential tenderers – 21 December 2017.

Additional In Home Care Industry Briefing and Webinar video and PowerPoint – 15 January 2018