Resources

The following is a list of all the resources that are associated with About the Department.

Complaints Factsheet

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This Complaints Factsheet provides information on how the department manages feedback surrounding its operations and services and is committed to ensuring its management of complaints.

Department of Education Complaints Handling Factsheet.pdf

Audit and Risk Committee Charter

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The Charter details the activities the Audit and Risk Committee will undertake in acquitting its functions.

Audit_and_Risk_Committee_Charter_2024-25 (4).pdf

2020-21 Corporate Plan

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We help to create an inclusive and prosperous Australia by maximising opportunity through national leadership on education, skills and employment policy development.

Our corporate plan is the department’s primary planning document, and sets the direction for how we will work, build our capability and engage with risk to deliver on our purpose over the next four years. We will work together to leverage the transformative opportunities that our new responsibilities represent.

Corporate Plan 2020-2021

2019-20 Corporate Plan

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Our Corporate Plan is the department’s primary planning document, and sets the direction for how we will work, build our capability and engage with risk to deliver our purpose. We will work together to leverage the transformative opportunities that our new responsibilities represent.

Corporate Plan 2019-20

Department of Education Complete Privacy Policy

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The Department of Education's Complete Privacy Policy embodies our commitment to protecting the personal information we hold.

The policy:

  • describes the types of personal information that we collect, hold, use and disclose
  • outlines our personal information handling practices
  • explains our authority to collect your personal information, why it may be held by us, how it is used and how it is protected
  • notifies whether we are likely to disclose personal information to overseas recipients and, if possible, to whom
  • provides information on how you can access your personal information, correct it if necessary and complain if you believe it has been wrongly collected or inappropriately handled.
Complete Privacy Policy (February 2026).pdf

Fact sheet - Accessing and correcting your information

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There are a number of mechanisms you can utilise to access and correct your personal information held by the department, including under:

the Privacy Act 1988 (Cth) (the Privacy Act);

the Freedom of Information Act 1982 (Cth) (the FOI Act); or

an informal administrative arrangement.

The purpose of this Fact sheet is to provide you with some information on how you can go about seeking access to your personal information using these mechanisms and your options for correcting that information in the event that you consider the information to be inaccurate, out of date, irrelevant or misleading. 

Fact Sheet - Accessing and Correcting your Personal Information (March 2023).pdf