HELP and other Information


The Australian Government provides financial assistance to students through the Higher Education Loan Program (HELP), which consists of five different loan schemes.

The Australian Government has announced a range of reforms to improve the higher education sector. These reforms will deliver a more sustainable sector, more choices for students and increase transparency and accountability in higher education. For more information visit the Higher Education Reform Package webpage.

Tuition assurance changes for FEE-HELP providers

The Australian Government will implement interim tuition assurance arrangements for the 2018 calendar year, for FEE-HELP, VET Student Loans, and remaining grandfathered VET FEE-HELP students, while it considers tuition assurance beyond 2018.

Under the VET Student Loans Rules 2016, the provisional approval of the current tuition assurance operators, the Australian Council for Private Education and Training and TAFE Directors Australia, expires on 31 December 2017.

If you would like further information, please refer to the Tuition Assurance FAQs document.

You can also contact the department at:


VET FEE-HELP and VET Student Loans:

Please note: the Tuition Assurance FAQs document will be updated regularly. Students and providers are encouraged to check for updates. 

Tuition Assurance Operator Expression of Interest

The Government is considering options for tuition assurance arrangements for 2019 and beyond. As part of this process, the Department of Education and Training is exploring sustainable tuition assurance models.

The Department of Education and Training invites expressions of interest to become a tuition assurance operator, providing tuition assurance coverage for VET Student Loans and FEE-HELP providers from January 2019. Respondents to this EOI are also invited to indicate whether they are interested in seeking ASQA’s approval to operate a tuition assurance scheme under the Standards. 

The Expression of Interest opened on 5 January 2018 and closes on 29 January 2018.

Please refer to the document, Tuition Assurance Operator Expression of Interest – Guideline for information on this opportunity, including how to respond to the Expression of Interest.

Questions relating to this process should be directed to:

Higher Education Loan Program (HELP)

HELP provides assistance for students to pay their student contributions (HECS-HELP), tuition fees (FEE-HELP, overseas study expenses (OS-HELP) and student service and amenities fees (SA-HELP).

Education Providers can get information on how to apply to become approved to offer FEE-HELP to their eligible students; and approved HELP providers can access a range of important support materials.

For students

Moving from school to tertiary education is a big step, and many students can find the transition difficult.

There are many aspects of tertiary education that are different to studying at high school and you need to make sure you understand all the financial support and services available to you, and the requirements you must fulfill before you begin. For detailed information about the types of support and services available, visit the Study Assist website.

Student payments

There are a range of means-tested payments available to support eligible students who are undertaking, or who are planning to undertake, approved study or an Australian Apprenticeship.

Government loans for students

The Australian Government provides financial assistance through five different HELP schemes to assist students with the cost of their tuition. The right loan for you will depend on your circumstances, eligibility and where you want to study.

HELP for applicants/approved providers

Providers can apply to become approved to offer FEE-HELP  to eligible students.

FEE-HELP is for eligible fee-paying students enrolled in an accredited higher education course, such as undergraduate and postgraduate degrees, to pay all or part of their tuition fees.

For detailed information about schedule and estimates, provider withdrawal processes, funding clusters and indexed rates, statistics and data reporting, ongoing financial requirements and access to the HELP IT System (HITS), providers can review either the Approved HEP information.

For new information about HELP and any changes to the program, providers can keep up to date with the HELP Noticeboard.

Our HELP Resources for providers include newsletters, the HITS user guides, legislation, guidelines and administrative documents.

Providers can also email the appropriate line area within the department by reviewing the Contact Us page.