Lonsdale Institute Pty Ltd

The International Students webpage and the TPS Student Support Process following an Education Provider Default resource contain information about how the TPS can assist international students affected by an education provider closure.

If you have questions about the Lonsdale Institute closure, please contact the TPS by emailing support@tps.gov.au or calling 1300 131 798.

The TPS conducted information sessions for the students affected by the closure of Lonsdale Institute, including an online information session on Monday 28 July 2025, and face-to-face sessions in Melbourne on Tuesday 29 July 2025 and in Sydney on Wednesday 30 July 2025. Details about these sessions were emailed to students.

A recording of the online information session and the slides are available for viewing. 

Students are strongly encouraged to obtain an up-to-date copy of their student records from Lonsdale Institute.

If you are unable to obtain a copy of your student records for the units of study you have already completed, the Australian Skills Quality Authority (ASQA) may be able to assist. The ASQA website includes information about how ASQA can help students and how to get a copy of your student records.

Any questions regarding your visa status, working arrangements and travel should be directed to the Department of Home Affairs. The Department of Home Affairs can be contacted by calling 131 881 (in Australia) or +61 2 6196 0196​ (outside Australia).

• TPS Student Support Process following an Education Provider Default
• TPS Online Step-By-Step Instructions
• Lonsdale Institute Pty Ltd – International Students Information Session Recording
• Lonsdale Institute Pty Ltd – International Students Information Session Slides

Watch the following video to learn how to use TPS Online: