Lifetime International.Com Pty Ltd [02762G], trading as Cocoon International College, ceased operating on Tuesday 29 July 2025. Deloitte has been appointed as the liquidator.
The Tuition Protection Service (TPS) activated on Wednesday 6 August 2025 and will be working to assist the international students affected by the closure of Cocoon International College.
About the Tuition Protection Service
The International Students webpage and the TPS Student Support Process following an Education Provider Default resource contain information about how the TPS can assist international students affected by an education provider closure.
If you have questions about the Cocoon International College closure, please contact the TPS by emailing support@tps.gov.au or calling 1300 131 798.
Student records
Students are strongly encouraged to obtain an up-to-date copy of their student records from Cocoon International College.
If you are unable to obtain a copy of your student records for the units of study you have already completed, the Australian Skills Quality Authority (ASQA) may be able to assist. The ASQA website includes information about how ASQA can help students and how to get a copy of your student records.
Visa information
Any questions regarding your visa status, working arrangements and travel should be directed to the Department of Home Affairs. The Department of Home Affairs can be contacted by calling 131 881 (in Australia) or +61 2 6196 0196 (outside Australia).
Resources
- TPS Student Support Process following an Education Provider Default
- TPS Online Step-By-Step Instructions
Watch the following video to learn how to use TPS Online: