How to report fraud


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What is Fraud?

The Commonwealth defines fraud as “Dishonestly obtaining a benefit, or causing a loss, by deception or other means”. In this definition, "benefit" can be money or objects, power, status or information.

Reporting Fraud

The Department of Education and Training is committed to preventing fraud in all aspects of its business. If you suspect fraudulent activity within a program administered by the Department of Education and Training, you should report it.

How to report fraud

You can provide information about suspected fraudulent activities or unethical behaviour by:

Email: or

Phone: 02 6121 5450 (where you can leave a detailed voicemail message and contact details)

If you have information relating to incorrect payments of Commonwealth benefits (Centrelink, Medicare, the Pharmaceuticals Benefits Scheme or Child Support Agency payments), please visit the Department of Human Services website to report a suspected fraud.

What information should I provide?

The department takes all allegations of fraud seriously but does require specific information to enable it to deal with your matter appropriately. By providing more information in the first instance (including supporting documents), we can look into your matter more efficiently.

You are encouraged to provide the following information:

  • Who is involved? Include as much detail as you can such as the name of the person or organisation, date of birth, addresses and phone numbers.
  • What fraud do you think has occurred? Please provide details of your concerns about the activity, including how, when and where it occurred.
  • How did you come across this information?
  • Your contact details (you can provide information anonymously).

What will happen next?

The department will make appropriate enquiries into your allegations. Due to privacy restrictions and/or the need to protect the integrity of any further investigation, the department may not provide you with details of the outcome of these enquiries.

In particular, please note that if your allegation involves another individual, the department may not be able to give you any information about the conduct or outcome of the investigation due to the department's obligations under the Privacy Act 1988.

The department's privacy policy.

Contact Us

For more information or if you wish to report suspected fraud, please email or call the Fraud Tipoff Line on 02 6121 5450 (where you can leave a detailed voicemail message and contact details).