How to report fraud

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What is Fraud?

The Commonwealth defines fraud as "Dishonestly obtaining a benefit, or causing a loss, by deception or other means". In this definition, "benefit" can be money or objects, power, status or information.

Reporting Fraud

The Department of Education and Training is committed to preventing fraud in all aspects of its business. If you suspect fraudulent activity within a program administered by the Department of Education and Training, you should report it.

How to report fraud

You can provide information about suspected fraudulent activities or unethical behaviour by:

Email: fraud@education.gov.au or

Phone: 02 6121 5450 (where you can leave a detailed voicemail message and contact details)

If you have information relating to incorrect payments of Commonwealth benefits (Centrelink, Medicare, the Pharmaceuticals Benefits Scheme or Child Support Agency payments), please visit the Department of Human Services website to report a suspected fraud.

What information should I provide?

The department takes all allegations of fraud seriously but does require specific information to enable it to deal with your matter appropriately. By providing more information in the first instance (including supporting documents), we can look into your matter more efficiently.

You are encouraged to provide the following information:

  • Who is involved? Include as much detail as you can such as the name of the person or organisation, date of birth, addresses and phone numbers.
  • What fraud do you think has occurred? Please provide details of your concerns about the activity, including how, when and where it occurred.
  • How did you come across this information?
  • Your contact details (you can provide information anonymously).

What will happen next?

The department will make appropriate enquiries into your allegations. Due to privacy restrictions and/or the need to protect the integrity of any further investigation, the department may not provide you with details of the outcome of these enquiries.

In particular, please note that if your allegation involves another individual, the department may not be able to give you any information about the conduct or outcome of the investigation due to the department's obligations under the Privacy Act 1988.

Privacy Notice

Your personal information is protected by law, including the Privacy Act 1988, and is collected by the Australian Government Department of Education and Training for the purposes of investigating allegations of suspected fraud.

If the information you provide does not relate to the activities or functions of the department, we may disclose the information to other Commonwealth, state or territory bodies (including law enforcement bodies) for appropriate assessment or action.

Your information may also be used by the department or given to other parties if it is required or authorised by law.

For more information about how the department manages personal information (including information on accessing or correcting information) and how to make a complaint, please view our full privacy policy or you can request a copy from the department by sending an email to privacy@education.gov.au.

Contact Us

For more information or if you wish to report suspected fraud, please email fraud@education.gov.au or call the Fraud Hot Line on 02 6121 5450 (where you can leave a detailed voicemail message and contact details).