Windsor College Pty Ltd [03560K], trading as Windsor College Australia and Smart English Melbourne, ceased operating on Tuesday 18 August 2026.
The Tuition Protection Service (TPS) began assisting the students affected by the closure of Windsor College Australia on Tuesday 8 September 2026.
Table of contents
Information about the Tuition Protection Service
The International Students webpage and the TPS Student Support Process following an Education Provider Default resource contain information about how the TPS can assist international students affected by an education provider default.
If you have questions about the Windsor College Australia default, please contact the TPS by emailing support@tps.gov.au or calling 1300 131 798.
Student records
Students are strongly encouraged to obtain an up-to-date copy of their student records from Windsor College Australia.
If you are unable to obtain a copy of your student records for the units of study you have already completed, the Australian Skills Quality Authority (ASQA) may be able to assist. The ASQA website includes information about how ASQA can help students and how to get a copy of your student records.
Visa information
Any questions regarding your visa status, working arrangements and travel should be directed to the Department of Home Affairs. The Department of Home Affairs can be contacted by calling 131 881 (in Australia) or +61 2 6196 0196 (outside Australia).
Resources
- TPS Student Support Process following an Education Provider Default
- TPS Online Step-By-Step Instructions
Watch the following video to learn how to use TPS Online:
This is a video about how to use TPS online.