HELP contacts

Details on how to contact us with any enquiries you may have regarding HELP and its associated schemes.

For questions on	Contact
Course Seeker	Email: CourseSeeker@education.gov.au
Data specifications	Email: University-Statistics@education.gov.au
HELP provider advance payments, estimates and variations: HECS HELP FEE-HELP OS-HELP	Email: FEE-HELP@education.gov.au
HELP provider legislative obligations under the Higher Education Support Act 2003 Provider enquiries on HELP policy, including eligibility HELP financial modelling and analysis and Budget forward estimates	Email: HELP.Policy@education.gov.au
Information for students about: Starting higher education study HELP loans Commonwealth supported places Repayment of HELP debts	Website: StudyAssist
Commonwealth Grant Scheme Medical Places National Institutes	Email: CGS@education.gov.au
TCSI development TCSI Data entry TCSI Analytics Reporting requirements CHESSN allocation Data specifications	Email: TCSIsupport@education.gov.au
Commonwealth Register of Institutions and Courses for Overseas Students (CRICOS)	Website: Commonwealth Register of institutions and Courses for Overseas Students (CRICOS)
Commonwealth Grant Scheme estimates and payments	Email: FEP@education.gov.au
Student enquiries relating to the administration of HELP eCAF SA-HELP policy Student Services and Amenities Fee (SSAF) SA-HELP provider advance payments, estimates and variations	Email: SSAF@education.gov.au
Payments to providers	Email: Unipay@education.gov.au

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