Find out more about requirements for Higher Education Loan Program providers.
On this page:
Become a FEE-HELP provider
FEE-HELP is for eligible fee-paying students enrolled in an accredited higher education course, such as undergraduate and postgraduate degrees. It pays all or part of their tuition fees.
Providers who meet this criteria can apply to become approved to offer FEE-HELP to eligible students.
Applying to become a FEE-HELP providerApproved HELP information
This page details where Higher Education providers can find more information on requirements and login to the HELP IT system, the eSAM System, and the Government eCAF system.
See approved HELP informationHigher Education Loan Program (HELP) Charging Measures
In line with the Australian Government Charging Framework, the Government introduced two HELP Charging Measures in the 2019–20 Federal Budget. These allow for higher education providers who use Commonwealth funding to contribute to the maintenance and operation of HELP arrangements.
Higher Education Loan Program (HELP) Charging MeasuresNew Tuition Protection Arrangements for Fee Paying Students
From 1 January 2021, students who pay up-front fees directly to their provider will be eligible to access assistance from the Tuition Protection Service (TPS).
Read more about the New Tuition Protection ArrangementsTuition Protection Service (TPS)
Tuition protection provides protections and assistance to support students if their education provider defaults by:
- Stopping delivery of their course
- Closing entirely
Higher Education Provider updates
Regular updates provide important information to higher education providers on recent HELP policy changes, current policy interpretations and reminders to support best practice in the sector. These updates are additional to the support provided by the Administrative Information for Providers (AIP) and are a product of current interactions between providers and the department.
Read current and previous higher education provider updates