HELP Resources for Providers

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This page contains all available HELP resources for higher education providers.

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Legislation and Guidelines

Higher Education Support Act 2003 and Guidelines
The main piece of legislation governing higher education and HELP loans in Australia.

Changes to HELP from passage of the Higher Education Support Legislation Amendment (Student Loan Sustainability) Act 2018.

Administrative Information for Providers (AIP) manual

The administrative information for providers (AIP) manual have been developed to help approved higher education providers interpret and implement the student support policies that are enacted under Commonwealth legislation and associated guidelines.

Higher Education Administrative Information for Providers – March 2020

Newsletters

HELP newsletters

HITS User guide

HELP IT System (HITS) user guide
Helpful step by step manuals to navigate through HITS