The Australian Government has introduced legislation to establish a new National Student Ombudsman.
The National Student Ombudsman will provide an effective, trauma-informed complaints mechanism for higher education students to use when they are not satisfied by their higher education provider’s response.
The National Student Ombudsman will be established as a new statutory function of the Commonwealth Ombudsman. It will be independent, impartial, and have powers to investigate student complaints and resolve disputes with higher education providers.
Find out more about the National Student Ombudsman.