The purpose of the ESOS enquiry form is to provide general information and assistance to education providers and overseas students. These enquiries should relate to the National Code of Practice for Providers of Education and Training to Overseas Students 2018 and the Education Services for Overseas Students Act 2000, and not specific or legal advice.
On this page:
Please direct all other enquiries to the appropriate contact below:
| Area of enquiry | Contact information |
|---|---|
| Visa enquiries | Phone: 131 881 (within Australia) Online: Department of Home Affairs |
| PRISMS Help Desk: | Email: Prisms@education.gov.au |
| CARC Helpdesk: | Email: ESOSArcMailbox@education.gov.au |