The National Higher Education Code to Prevent and Respond to Gender-based Violence sets national standards and requirements for higher education providers to prevent and respond to gender-based violence, including in student accommodation.
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This page contains Frequently Asked Questions (FAQs) about the Universities Accord (National Higher Education Code to Prevent and Respond to Gender-based Violence) Act 2025 and the National Higher Education Code to Prevent and Respond to Gender-based Violence (National Code).
These FAQs are based on queries raised during webinars hosted by the Department of Education and in engagements with higher education providers. This is a living resource and will be updated over time as new questions arise.
Implementation of the National Code
Who does the Act and National Code apply to?
The Universities Accord (National Higher Education Code to Prevent and Respond to Gender-based Violence) Act 2025 and the National Higher Education Code to Prevent and Respond to Gender-based Violence (National Code) applies to Tertiary Education Quality and Standards Agency (TEQSA) registered higher education providers. There are different commencement dates for Table A and Table B providers and other providers registered under the Tertiary Education Quality and Standards Agency Act 2011.
How will the Act and National Code link to the broader regulation of higher education?
The Universities Accord (National Higher Education Code to Prevent and Respond to Gender-based Violence) Act 2025 was made together with the Universities Accord (National Higher Education Code to Prevent and Respond to Gender-based Violence) (Consequential Amendments) Act 2025.
The Consequential Amendments Act 2025 amends the Higher Education Support Act 2003 (HESA) to include compliance with the National Code as a quality and accountability requirement for higher education providers approved under that Act. HESA is the main piece of legislation governing Commonwealth funding of higher education in Australia.
The Secretary will also be able to share information with the Tertiary Education Quality and Standards Agency (TEQSA), the National Student Ombudsman (NSO) and employees and officers of other Commonwealth funding.
For example, information could be shared with TEQSA regarding potential non-compliance with the Threshold Standards. TEQSA could then use this information in line with its regulatory approach and take enforcement action accordingly.
This will ensure higher education providers are held accountable on how they prevent and respond to gender-based violence in higher education.
What are the basic principles for regulation in the Act? How will they be applied in the regulation of the National Code?
The basic principles of regulation under the Universities Accord (National Higher Education Code to Prevent and Respond to Gender-based Violence) Act 2025 are the principle of regulatory necessity, and principle of proportionate regulation.
These principles will guide the Secretary of the Department of Education and the Higher Education Gender-based Violence Regulator in the exercise of their regulatory powers and functions.
The principle of regulatory necessity ensures that the Secretary’s exercise of the power does not burden the higher education provider any more than is reasonably necessary.
The principle of regulatory necessity means that the Secretary will only take action when it is needed to achieve the intended regulatory outcome. For example, if the Secretary decides that intervention is required, any action taken will be limited to what is necessary. Necessity is also considered alongside the principle of proportionality and fairness, taking into account all the facts and circumstances, including any burden placed on higher education providers. The principle of proportionate regulation ensures that the Secretary’s exercise of the power is in proportion to:
- Any non-compliance.
- Any risk of future non-compliance.
In line with the principle of proportionate regulation, the Secretary may consider the seriousness of any non-compliance by the provider, the actual or potential risk of harm to students and staff, the likelihood of harm happening or happening again, and the Secretary’s confidence in the provider’s commitment and capability to address the non-compliance and ensure the safety of staff and students in the future.
Will the National Code apply overseas? How does this apply to universities with overseas campuses?
The National Higher Education Code to Prevent and Respond to Gender-based Violence will only apply to a higher education provider's operations within Australia. However, higher education providers are expected to apply the intent of the National Code in all their operations and consider the requirements of the National Code as part of their whole-of-organisation approach.
A provider does not have jurisdiction for overseas campuses however, if an Australian student or staff member is on placement overseas or participating on an international trip, for example, the National Code applies. Similarly, if an international student or staff member is on placement with an Australian higher education provider, the National Code applies.
Who is responsible for meeting the requirements of the National Code?
The National Higher Education Code to Prevent and Respond to Gender-based Violence states that the higher education principal executive officer is accountable for compliance with the National Code. This role is usually filled by the Vice Chancellor or Chief Executive Officer. This person will be responsible for leading the development of a Whole-of-Organisation Prevention and Response Plan, which is to be submitted to the Secretary, implemented and published on the providers website.
There is extensive regulation of workplaces already, is this duplication?
The National Higher Education Code to Prevent and Respond to Gender-based Violence strengthens Occupational Health and Safety laws and common law duty of care obligations and discrimination laws. It also extends these laws by including specific requirements to prevent and respond to gender-based violence. The National Code provides a roadmap for how to comply and strengthen action in the tertiary sector, specifically in relation to the prevention and response to gender-based violence.
The National Code also strengthens providers’ performance beyond the minimum requirements of TEQSA’s Threshold Standards.
Importantly, the National Code offers action and protection for students, as well as staff.
How is the Higher Education Gender-based Violence Regulator (GBV Regulator) engaging with higher education providers to inform implementation of the National Code?
A Higher Education Provider National Code Implementation Group was established by the GBV Regulator in August 2025 and meets regularly to inform and guide the implementation approach for the higher education sector, engaging with the GBV Regulator on key implementation areas to ensure provider readiness to comply with the National Code. This group includes representatives from higher education providers and peak organisations including Universities Australia, the Group of 8, Independent Higher Education Australia (IHEA), Independent Tertiary Education Council of Australia (ITECA), the Regional Universities Network (RUN) and Innovative Research Universities (IRU).
The GBV Regulator has met with providers throughout 2025 and continues to extend the invitation to providers to meet to discuss compliance with the National Code.
The GBV Regulator has conducted a series of webinars on the National Code with the recordings, presentations and transcripts published to the GBV Regulator website.
The GBV Regulator has also released guidance to support compliance with the National Code including guidance and optional templates to support development of the Whole-of-Organisation Gender-based Violence Prevention and Response Plan.
What information can the Secretary publish in relation to a higher education provider's compliance with the National Code?
The Secretary may publish information in relation to a higher education provider’s compliance with the National Code.
Before this information is disclosed to the public, the Secretary will be required to advise the provider in writing and the provider will be given the opportunity to respond.
Can the Principal Executive Officer delegate their responsibilities?
Standard 1 of the National Code makes it clear:
- The Principal Executive Officer is ultimately responsible for making sure the provider complies with the Code.
- They also need to lead the development, implementation, and publication of a Whole-of-Organisation Plan and Outcomes Framework.
Operational tasks may be supported by others, but accountability and leadership cannot be delegated. The National Code emphasises the importance of visible, sustained leadership, from the top to drive organisation-wide change.
Whole of Organisation Gender-based Violence Prevention and Response Plan and Outcomes Framework
Will there be a required format for the Whole of Organisation Plan and Outcomes Framework?
Guidance and optional templates for the Whole-of-Organisation Gender-based Violence Prevention and Response Plan and Outcomes Framework are available in the resources page for the National Code.
Providers are required to submit the Endorsement template with the submission of their Whole of Organisation Plan.
What are the timeframes and requirements for submitting and publishing Plans?
To meet Standard 1.8 of the National Code, Table A and B higher education providers need to submit a Whole of Organisation Gender-Based Violence Prevention and Response Plan and Outcomes Framework by Friday, 16 January 2026. This date gives practical effect to the 1 January 2026 requirement and recognises that providers have internal governance processes to navigate during the summer break.
Providers are expected to publish their Whole-of-Organisation Gender-based Violence Prevention and Response Plan (Plan) within a reasonable timeframe after submitting it to the Higher Education Gender-based Violence Regulator, noting there might be feedback.
Given the timeframe for feedback to individual providers will vary, the GBV Regulator will work with each provider’s key contact around any specific questions around publication.
Are student accommodation providers required to develop a stand-alone Whole-of-Organisation Gender-based Violence Prevention and Response Plan?
Higher education providers that directly own, operate and/or manage student accommodation need to ensure that this accommodation is included in their Whole-of-Organisation Gender-based Violence Prevention and Response Plan. This means directly owned, operated and/or managed student accommodation needs to be considered and included in actions to comply with Standards 1 to 6, and policies and procedures need to address the specific context and risks associated with student accommodation as outlined in Standard 7.
Under Standard 7.2, student accommodation that is otherwise under the control of or affiliated with a higher education provider, must develop their own Whole-of-Organisation Gender-based Violence Prevention and Response Plan.
The Higher Education Gender-based Violence Regulator has developed a guide and optional templates for higher education providers to prepare a Whole-of-Organisation Plan. These resources may be useful for otherwise controlled and affiliated student accommodation providers.
When do Plans for student accommodation providers need to be submitted?
To meet Standard 1.8 of the National Code, Table A and B higher education providers need to submit a Whole of Organisation Gender-Based Violence Prevention and Response Plan and Outcomes Framework by Friday, 16 January 2026. This date gives practical effect to the 1 January 2026 requirement and recognises that providers have internal governance processes to navigate during the summer break.
These Plans should include addressing any National Code requirements related to student accommodation they directly own, operate and/or manage, including those outlined in Standard 7.
Higher education providers should be working with controlled of or affiliated student accommodation providers to clarify when their plans need to be submitted to the Higher Education Provider.
What if a provider has an existing Gender Equality Action Plan? Can they submit it?
Many providers already have a Gender Equality Action Plans (GEAPs) in place. If these plans are current and meet the requirements of the National Code, they can be referenced in the Whole-of-Organisation Gender-based Violence Prevention and Response Plan (Plan).
These action plans often cover gender equality considerations for staff only, which is why our guidance makes clear that providers may choose to:
- Expand an existing GEAP to include actions for students and the broader provider community, or
- Integrate student-focused gender equality actions into their broader Plan.
Providers without an existing plan can follow these options also – focus the GEAP on staff and include student-focused gender equality actions into their broader Plan or develop a GEAP that covers staff and students across the whole of organisation.
How does the requirement to develop plans and policies relate to affiliated organisations?
The National Code is clear that a provider’s gender-based violence policy should apply to students, leadership, staff and affiliated organisations, as well as entities that conduct activities on behalf of the provider, including but not limited to businesses and organisations that operate on, use or lease the provider's land and facilities.
These may include:
- Commercial vendors operating food outlets on campus
- Third-party organisations delivering tutoring, mentoring, or wellbeing services
- Research institutes or centres co-located on university grounds.
Affiliated organisations need to be included in the Table A or B Provider’s Gender-based Violence Policy. The provider should consider as part of policy development any necessary tailoring of provisions for them to be relevant and effective for its affiliated organisations.
In some cases, affiliated organisations are non-university higher education providers, such as colleges or vocational education and training institutes. Given the requirement for these non-university providers to develop their own Whole of Organisation Plan and Gender-based Violence Policy by 1 January 2027, cross-referencing the timing and development of non-university plans and considering any necessary implementation measures would be appropriate.
Does a whole of organisation approach apply to a single entity, or would it apply to a group of businesses, for example with separate TEQSA registrations, ABNs and locations across Australia?
The National Code defines Whole-of-Organisation as: an approach applied across all areas of a provider’s operations, including any student accommodation which it directly owns, operates and/or manages, or the operations of a student accommodation provider or affiliated student accommodation provider as the context requires it, and at all levels that is evidence-informed, uses multiple strategies and is subject to ongoing monitoring and evaluation, including in respect to:
- leadership, culture and environment;
- structures, norms and practices;
- systems and infrastructure;
- service delivery, such as curriculum, teaching and learning;
- policies and procedures;
- management and governance;
- community engagement;
- business;
- research; and
- partnerships.
The National Code applies only to Table A and Table B providers under the Higher Education Support Act 2003 (Cth) from 1 January 2026, and to other providers registered under the Tertiary Education Quality and Standards Agency Act 2011 (Cth) (TEQSA Act) from 1 January 2027.
However, higher education providers are expected to apply the intent of the National Code in all their operations and consider the requirements of the National Code as part of their whole-of-organisation approach.
In the case where an organisation includes a combination of Table A/Table B providers, and other providers registered under the TEQSA Act, the whole-of-organisation approach may include all these entities from the outset, or expand over time to ensure compliance by 1 January 2027.
What if providers need more time for consultations before January?
This question relates to Table A + B providers only, as their Plans are due in January 2026.
The National Code was tabled in Parliament in February 2025 to give providers a clear preparation runway. This reinforced the expectation that providers proactively engage with the National Code and progress with preparatory steps throughout 2025.
The Higher Education Gender-based Violence Regulator recognises that providers are at different stages in their gender-based violence prevention efforts. Providers are expected to have proactively engaged with the National Code and progressed development of their Plans. Some may require additional time to complete consultation with staff, students, or the broader community.
A Plan and Outcomes Framework must be submitted by 16 January 2026. Providers may choose to outline any further consultation actions they intend to take to strengthen their Plan. These will be considered as part of the GBV Regulator’s feedback process.
What is the Higher Education Gender-based Violence Regulator (GBV Regulator) looking for when evaluating Plans and Outcome Frameworks?
Whole-of-Organisation Gender-based Violence Prevention and Response Plans (Plans) and Outcomes Frameworks will vary across providers, reflecting different contexts and communities. The GBV Regulator will assess whether providers have met the requirements in Standards 1.4 and 1.8 of the Code.
Providers will need to demonstrate that they have engaged and collaborated with their community, including those with lived experience, to understand their specific context. The GBV Regulator will look for evidence that providers have tailored their Plan and Outcomes Framework to this context, identified relevant risks, enablers and barriers, and developed appropriate responses.
Data and Reporting
What is required for Table A and Table B providers by 1 January 2026?
From 1 January 2026, Table A and B providers are required to be compliant with the National Code and commence data collection to support reporting against Standard 6.
To meet Standard 1.8 of the National Code, Table A and B higher education providers need to submit a Whole of Organisation Gender-Based Violence Prevention and Response Plan and Outcomes Framework by Friday, 16 January 2026. This date gives practical effect to the 1 January 2026 requirement and recognises that providers have internal governance processes to navigate during the summer break. The Higher Education Gender-based Violence Regulator will advise the key National Code contact for each provider about specific submission details to ensure compliance requirements are met in January 2026.
When are providers required to begin collecting data on incidence of gender-based violence?
To comply with the National Higher Education Code to Prevent and Respond to Gender-based Violence, providers are required to begin collecting data on the incidence of gender-based violence:
- From 1 January 2026 for Table A and B providers
- From 1 January 2027 for other providers registered under the Tertiary Education Quality and Standards Agency Act 2011
This data is required to be collected under Standards 6.13 and 6.14 for each calendar year, and then reported to the Higher Education Gender-based Violence Regulator by 30 June the following year.
When must a provider submit annual reporting data under Standards 6.13 and 6.14?
The National Higher Education Code to Prevent and Respond to Gender-based Violence requires providers to collect and report on the incidence of gender-based violence. These requirements are outlined in Standard 6 of the National Code.
Providers need to by 30 June each year, submit the gender-based violence incidence data required for the previous calendar year.
Annual Reporting to the Higher Education Gender-based Violence Regulator commences from:
- 30 June 2027 for Table A and B providers
- 30 June 2028 for other providers registered under the Tertiary Education Quality and Standards Agency Act 2011
How do providers submit their annual reporting data?
The Higher Education Gender-based Violence Regulator (GBV Regulator) will provide clear guidelines and mechanisms for submitting annual reporting data in a consistent format.
These mechanisms will accommodate differences in provider systems—recognising that some have advanced reporting capabilities while others will be at different stages of maturity.
To support consistency, the GBV Regulator is developing tools such as an online forms and standard templates, and guidance will be provided on the appropriate submission process.
If the Secretary issues a specific data request, the instructions will include the required submission method.
How can providers ensure their systems are collecting the correct data by 1 January 2026?
The Higher Education Gender-based Violence Regulator is working to provide guidance as soon as possible to support consistent data collection by Table A and B providers.
The National Code contains detailed requirements regarding the data that must be collected for compliance and should be used to guide providers preparation to support data collection to meet the requirements of Standard 6. Providers should prioritise ensuring their systems can capture all items specified in the National Code.
Where system updates cannot be completed immediately, providers may need to implement temporary manual processes to ensure data collection from 1 January 2026.
Do providers need to report data on incidents that occur at an overseas campus?
The National Code will only apply to higher education provider operations within Australia, and as such, only data reported in Australian campuses will need to be included in annual data reporting. Providers may apply the intent of the National Code in all their operations and consider the requirements of the National Code as part of their whole-of-organisation approach.
Providers may choose to collect and use data relating to incidents that occur overseas to inform or evaluate their own gender-based violence policies and procedures.
How will sensitive and personal information provided to the Secretary be protected?
The Universities Accord (National Higher Education Code to Prevent and Respond to Gender-based Violence) Act 2025 includes several information gathering provisions that are necessary for the performance of the Secretary’s functions and exercise of the Secretary’s powers under the National Code.
While the National Code enables the collection of personal information in particular circumstances, this collection will occur rarely and only where it is necessary to ensure the accountability of higher education providers in preventing and responding to gender-based violence.
Any personal information collected will be protected and managed in line with the Department of Education’s Privacy Policy and requirements of the Privacy Act.
No personal information will be made publicly available by the Department or any other government agency.
Knowledge and capability
Gender-based violence prevention is complex. How do providers know what evidence to use to inform their training?
There are many resources available from reputable sources, including evidence, implementation and evaluation guides.
Evidence around gender-based violence, including ways to prevent and respond to it, is always evolving, and people with appropriate expertise should be able to identify, assess, adapt and implement quality evidence to match a provider’s unique contexts.
The Higher Education Gender-based Violence Regulator will be looking to the gender-based violence sector for leadership in what works – including education, training, and how to evaluate activities using evidence-informed approaches.
How can providers deliver quality, contextually appropriate education and training at scale?
Education and training is required to be evidence-informed. This evidence should not be limited to gender-based violence, but also consider the effective use of different delivery platforms and how to undertake training at scale.
It’s important for providers to leverage diverse delivery methods and formats such as peer education, digital platforms, posters, social media, and orientation events, to reach different cohorts effectively and ensure accessibility.
The content and format of a provider’s training, as well as consideration of lessons learned from collaboration and engagement with a provider’s community, will support more impactful training and education.
Some audiences are simply not interested in training, others are actively against it – how do providers deal with this?
Resistance can be a common factor when addressing gender-based violence, and understanding and anticipating this resistance is important for effective education.
It is important for providers to have facilitators skilled in responding to this resistance, to ensure they are preparing for and appropriately working with resistance in a way that advances the learning outcomes identified in Standard 3.1.
There are multiple ways of reaching different audiences. Some providers are already doing work focussing on positive masculinity alongside work with shifting structures and cultures.
Some training, education and messaging may be appropriate for large numbers of people, while other training will require tailoring to specific groups – providers will need to consider what works best for their staff in different contexts.
Can providers deliver gender-based violence training in-house?
Providers can deliver gender-based violence prevention and response training in-house, if they have suitably experienced staff. For prevention training, staff must be skilled in trauma-informed, evidence-based approaches tailored to the provider’s context. For training on responding to disclosures, training development must involve or be approved by an accredited specialist or expert organisation.
Will the Higher Education Gender-based Violence Regulator (GBV Regulator) specify required training or qualifications for staff?
The GBV Regulator will not prescribe specific training or qualifications. Standard 3 of the National Higher Education Code to Prevent and Respond to Gender-based Violence outlines the expertise and experience required for staff involved in risk assessments and responding to formal reports.
What is meant by 'expertise' in the National Code?
Under the National Code, there are expertise and experience requirements for specific circumstances.
A provider must have expertise in student and staff safety and wellbeing on their governing body or in a sub-committee that has delegated responsibility for student and staff safety and wellbeing.
For staff responding to a formal report of gender-based violence, the required expertise and experience includes knowledge of gender-based violence, trauma-informed practices, competency in working with diverse cohorts and skills in procedural fairness, statement handling, and disclosure management.
For staff conducting risk assessments related to gender-based violence, the required expertise and experience includes expertise in gender-based violence risk assessment, competency in working with specific cohorts; and knowledge of evidence-based risk and protective factors, and types, patterns, and effects of gender-based violence.
Development of training on responding to disclosures must involve or be approved by an accredited specialist or expert organisation. Other requirements specific to the use of accredited specialists include that a provider must prioritise urgent access to services of an accredited specialist for disclosers or respondents when needed and/or requested as part of their tailored support plan.
Does ‘expert’ necessarily mean outside the higher education provider?
The National Code requires that training be developed through collaboration and engagement with experts in the prevention of gender-based violence (Standard 3.3(a)). This expertise can exist within a higher education provider, especially if staff have relevant qualifications, experience, and ongoing professional development in gender-based violence prevention and response. Experts do not need to be external to the provider, however they may be.
What is an accredited specialist?
The National Higher Education Code to Prevent and Respond to Gender-based Violence requires accredited specialists undertake certain activities.
An accredited specialist is a psychologist, social worker, or counsellor who:
- Is registered with their professional body.
- Has formal training in supporting people affected by gender-based violence.
- Has training in working with specific cohorts, such as First Nations people, culturally and linguistically diverse communities, people with disabilities, and LGBTIQA+ individuals.
See Standard 3 and 4 and the Definitions section of the National Code for further details about accredited specialists.
What qualifications are expected for governing body members?
The National Code does not prescribe specific qualifications. It refers to the requirement for ‘expertise’ which requires providers to exercise judgement based on their context.
There are a broad range of skills, competencies and experiences that may be relevant –including public health, health promotion, mental health, gender-based violence, sexual violence and family violence.
This requirement is about supporting oversight and strategic decision making related to a Provider’s plan in a way that is trauma-informed, and person centred.
Safety and Support
Does the National Code apply to incidents that happen off campus?
Under the National Code, providers must take proportionate and safe actions to support students or staff who experience gender-based violence, regardless of where it occurs. For example, a student who experiences violence off campus may receive academic support or safety measures from their university. In another example, if someone who is not a member of the university community reported that a senior staff member had used gender-based violence, the university would need consider any potential risk to staff or students and take action to mitigate this.
Providers must also address the factors that drive and contribute to gender-based violence across their communities to prevent violence from happening in the first place.
What is meant by ‘support' in the National Code? Does it necessarily include investigations in all cases?
In line with Standard 4 of the National Code, a provider must provide or facilitate access to support services to persons making disclosures and/or formal reports and to respondents. This support may include, but not be limited to, counselling or psychological support, safety planning, risk assessment, connection to and support engaging with legal and justice systems, and educational or work adjustments.
Disclosures or formal reports can be made by:
- students
- staff; or
- third parties, where the respondent is a student or staff of the provider.
Investigations and support are distinct. An investigation may be undertaken following a disclosure and are required following a formal report.
As required by Standard 5.8, a provider must investigate all formal reports where the respondent is a student or staff of the provider, regardless of the context in which the gender-based violence occurs. If the formal report has no connection to the provider other than the status of the respondent as a student or staff, a provider must consider the safety and wellbeing of students and staff in determining the scope of investigation.
Will the Regulator be developing a risk assessment tool for providers to use to assess GBV risks?
Standard 4.4 requires providers to undertake a risk assessment in response to every disclosure or formal report of gender-based violence, and to manage and monitor any identified risks on an ongoing basis.
The purpose of risk assessment under the National Code is to manage risk and protect the safety of students, staff and others in the higher education community; and to inform proportionate, timely and effective responses.
Given the broad spectrum and types of gender-based violence that might be disclosed or reported to a higher education provider, a single risk assessment tool is unlikely to meet the diverse needs of students and staff who experience gender-based violence.
The GBV Regulator is not planning to develop a risk assessment tool. Providers should use evidence-based risk assessment tools or frameworks for relevant forms of gender-based violence, aligned with state, territory and national frameworks for best-practice risk assessment, monitoring and management.
Providers should select the most appropriate tool to conduct risk assessment considering:
- the form or type of gender-based violence being experienced (e.g.: workplace sexual harassment, sexual assault, family or domestic violence etc)
- what risk is being assessed - risk of violence happening again, escalation, or serious harm
- if the risk being assessed is risk to the individual, or to broader staff and students.
Risk assessment is part of a continuum of support, and needs to be updated on an ongoing basis, as Standard 5 requires.
Risk assessment is complex work that needs to be supported and overseen by staff with relevant expertise, as outlined in Standard 3 of the National Code.
How do investigators balance taking a person-centred approach while ensuring respondents are given a right to respond? How does this balance with requirements for certain steps to be taken which might conflict with the discloser’s wishes?
The National Code codifies the right to procedural fairness by requiring higher education providers to embed impartiality and fairness into policies, procedures and practices.
A trauma-informed and person-centred approach requires seeking and considering the views of disclosers when responding to a disclosure or formal report, as well being clear about when, how and why action will be taken and what information may be shared with the respondent and others.
Tailored support plans for both disclosers and respondents, should be developed by staff with relevant expertise, and disclosers should be informed about potential next steps, including the procedural fairness requirements included in the provider’s policies and procedures.
If an actual or perceived conflict arises, maintaining due process remains a key consideration alongside the safety of disclosers and other students or staff.
While respondents are entitled to fair and respectful treatment, procedural fairness should never be misused to delay, discredit, or silence disclosers, nor serve as a barrier to safety or accountability. A discloser’s safety must remain central while upholding a respondent’s right to understand and respond to allegations.
What proof is required when undertaking an investigation?
A key component of managing investigations is the correct application of the civil burden of proof within internal processes.
Within the higher education sector, internal investigations into gender-based violence are not criminal proceedings. They are administrative or employment-based processes undertaken to determine whether institutional policies, codes of conduct, or behavioural standards have been breached.
The standard of proof in civil proceedings, also known as the balance of probabilities, requires decision makers to determine whether, based on the evidence, it is more likely than not that the alleged conduct occurred. This is distinct from the criminal standard of proof, which requires that allegations be proven beyond reasonable doubt.
Standard 5.12 of the National Code makes clear that providers must not require a discloser or respondent to provide physical evidence relating to an alleged incident of gender-based violence.
What if a discloser doesn't want action taken, but the respondent poses a risk to the safety of other staff and students?
The National Code requires providers to seek and consider the views of disclosers before progressing a disclosure for investigation. This requirement does not prevent a provider from undertaking an investigation if it is deemed necessary for the safety and wellbeing of students and/or staff.
Providers should inform the discloser from the outset that action may be required where there is a serious and ongoing risk of harm to students or staff, even if the discloser doesn’t want anything to happen.
A trauma-informed and person-centred approach requires considering the discloser’s wishes as much as possible in those circumstances, as well as providing them with transparency about when, how and why action will be taken and what information may be shared with the respondent and others involved in processes such as investigations.
If the provider does deem it necessary to investigate, they must keep the discloser informed and support their safety. Providers should also ensure disclosers have access to support services appropriate for their needs.
What are the timeframes for reports of gender-based violence to be resolved?
The National Higher-Education Code to Prevent and Respond to Gender-based Violence requires that formal reports of gender-based violence incidents be finalised with 45 business days, and for appeals to be finalised within 20 business days. This ensures that the Discloser receives an outcome, without undue delay.
When do timeframes for formal reports and appeals start?
In line with Standard 5.15, providers must ensure their procedures are designed to allow Formal Reports to be finalised within 45 business days, including finalisation of a disciplinary process. The 45-business day period commences when the formal report is lodged.
In line with Standard 5.24, providers must ensure their procedures are designed to allow appeals to be finalised within 20 business days. The 20-business day period commences when the appeal is lodged.
When are extensions to the timelines for formal reports and appeals allowed?
To comply with Standard 5 of the National Code, providers need to design procedures that:
- allow Formal Reports to be finalised within 45 business days, including finalisation of a disciplinary process; and
- allow appeals to be finalised within 20 business days.
Provider procedures and processes need to be set up to meet these timelines, but the National Code allows for discretion to be exercised as needed on a case-by-case basis, recognising that unintended delays can occur and sometimes these are in service of taking a genuine trauma informed and person-centred approach. Provider systems should be set up so that in most cases, these timelines can be met, and extensions should be the exception.
A provider must only permit extensions where required in a particular context and the Higher Education Principal Executive Officer must be satisfied extensions are only being permitted where required.
Where the timelines are exceeded, providers should keep detailed records of rationale and approvals to ensure this is justified. This documentation may be requested by the Higher Education Gender-based Violence Regulator, particularly where patterns of extensions are noted.
How does the National Code support procedural fairness?
The National Code specifically includes a provision to provide procedural fairness to respondents, codifying this important principal, alongside other trauma-informed and person-centred requirements.
These safeguards are placed around the discloser and respondent, which enables fairness and transparency for all parties.
Will the National Code ensure person-centred and trauma informed responses?
The National Higher Education Code to Prevent and Respond to Gender-based Violence requires person-centred and trauma informed practice in responding to disclosures of gender-based violence. The National Code requires that the rights, agency and safety of people that share their experience of gender-based violence are at the centre of the provider’s response and that the people that they go to for help will have the skills to provide trauma informed support.
The National Code provides for support plans and access to support services for both the discloser and the respondent.
Why does the National Code prohibit the use of non-disclosure agreements?
The National Higher Education Code to Prevent and Respond to Gender-based Violence prohibits the use of non-disclosure agreements and non-disparagement clauses, unless one is requested by the discloser. This is because these agreements are often used to suppress complaints of gender-based violence and can prevent perpetrators being held accountable for their harmful behaviour.
Emerging evidence from the experiences of victim survivors indicate that NDAs can compound trauma. Transparency and accountability are fundamental to driving real change on gender-based violence and this is why the National Code limits the use of NDAs.
Choice and autonomy are essential to a trauma-informed approach which is why the National Code allows for NDAs to still be used if elected by the Discloser.
To guard against timeframes being drawn out, the National Code, under Standard 5, includes clear timeframes for the resolution of formal reports, including disciplinary processes and appeals.
Why does the National Code require providers to ask all potential employees to declare whether they have ever been investigated for gender-based violence?
Evidence shows that individuals subject to allegations of gender-based violence often leave their roles before investigations are completed and may move on to other organisations without any record of the concern being addressed. This ‘institution hopping’ poses a risk to the safety of staff and students across the sector.
Under Standard 2 of the National Code, providers are required to ask prospective employees and governing body members to declare whether they’ve been investigated for or found to have engaged in gender-based violence.
By requesting a declaration, providers can make informed decisions about whether a candidate is suitable. This information is an important flag for risk assessment and vigilance in complementary recruitment processes, like reference checks and criminal history checks.
This requirement supports transparency and safety but does not automatically disqualify candidates. It allows providers to assess suitability in line with their policies and address any risks to ensure the safety of students and staff.
The National Code does not prescribe what decisions should be made following a declaration.
Has the right to privacy been considered when requiring providers to ask prospective employees to declare whether they have ever been investigated for gender-based violence mean?
A Statement of Compatibility with Human Rights, was submitted to the Parliament as part of documentation to facilitate the making of the National Code into law.
Under the National Code, requirements which ask staff to declare whether they’ve been investigated for or found to have engaged in gender-based violence are deemed reasonable, necessary and proportionate, to prevent harm and realise safety.
This approach is also consistent with existing occupational health & safety and duty of care obligations.
Are providers required to ask contractors to declare past allegations of gender-based violence?
The requirement in Standard 2.1 around declaring prior allegations of gender-based violence is specific to prospective employees and members of the governing body.
Providers need to determine how to reasonably apply the term ‘employee’ by referring to relevant legislation such as the definition under the Fair Work Act.
Are declarations from staff of affiliated organisations also required?
Under the National Code, ‘staff’ has the same meaning as 'worker' under the Model Work Health and Safety Act. Providers will need to review this definition and consider their specific arrangements with any affiliated organisations.
Standard 2.1 requires that providers ensure all ‘staff’ comply with the Working with Children Check requirements of their governing State or Territory.
The requirement in Standard 2.1 for declaring prior allegations of gender-based violence applies specifically to prospective employees and members of the governing body.
Providers need to make clear how they define 'employee' having regard to the Fair Work Act 2009.
Student accommodation
Why does the National Code apply to student accommodation?
University is not just a place of learning—it’s also where many students live. Higher education providers have a duty of care under the National Code to ensure that any accommodation they own, operate or manage, otherwise control, or are affiliated with is safe for students.
What types of student accommodation are covered by the National Code?
The National Code applies to student accommodation that a higher education provider directly manages, owns and operates, otherwise controls or is affiliated with. The definitions section of the National Code defines what is meant by ‘affiliated student accommodation’.
The National Code does not apply to homestay arrangements, private rental properties or temporary accommodation, such as hotels or serviced apartments.
Do Purpose Built Student Accommodation (PBSA) providers need to comply with the National Code?
The National Code applies to student accommodation that a higher education provider directly manages, owns and operates, otherwise controls or is affiliated with. The definitions section of the National Code defines what is meant by ‘affiliated student accommodation’.
If a Purpose Built Student Accommodation (PBSA) is controlled by or affiliated with a provider, they will need to comply with the requirements of the National Code.
What is affiliated student accommodation?
Affiliated student accommodation includes accommodation:
- Affiliated with a higher education provider through a statute or other legal arrangement.
- Operating on the higher education provider’s lands.
- That has a service agreement in place with a higher education provider.
- Using a higher education provider’s intellectual property – such as their branding.
- Promoted by the provider or listed on their website.
Under the requirements of Standard 7, affiliated student accommodation provider must prepare, implement and monitor a whole of organisation prevention and response plan.
What requirements apply to controlled or affiliated student accommodation providers?
Student accommodation that is controlled by, or affiliated with, a higher education provider must comply with Standards 7.2 to 7.8 of the National Code. These requirements include:
- Developing and publishing a Whole of Organisation Gender-based Violence Prevention and Response Plan.
- Implementing policies on preventing and responding to gender-based violence.
- Building knowledge and capability through training and prevention initiatives.
- Ensuring person-centred, trauma-informed practices in supporting those who experience gender-based violence.
- Sharing data on gender-based violence with the higher education provider to support annual reporting under Standard 6 of the National Code.
Under Standard 7.9, higher education providers must have a legally binding written agreement with any student accommodation provider they control or are affiliated with to require compliance with these requirements.
What are the requirements for legal agreements between student accommodation providers and higher education providers? Are Memorandums of Understanding (MOUs) sufficient?
Under Standard 7.9 higher education providers must have a legally binding written agreement with any student accommodation provider they control or are affiliated with, and it should include the requirement to comply with Standards 7.2 to 7.8 of the National Code.
Existing agreements should be reviewed and updated to reflect the National Code’s requirements. If no agreement exists, a new legally binding agreement must be established.
MOUs can be legally binding, but may not be, in all instances. Providers should confirm whether current arrangements meet the legal threshold.
What are the consequences if student accommodation providers do not meet the requirements of the National Code?
For student accommodation that is directly owned, operated or managed by a higher education provider, the higher education provider will be required to ensure the accommodation meets the requirements of the National Code or they could be subject to compliance actions.
If a student accommodation provider under the control of, or affiliated with a higher education provider, refuses to meet the relevant requirements of the National Code, they may lose the benefits of their affiliation. This may include promotion, use of the higher education’s intellectual property, referral and reserving or allocating spaces in that student accommodation providers facilities.
Higher education providers will also be required to provide the name of the student accommodation provider to the Secretary of the Department of Education, who may choose to publish this information.
What if the requirement for student accommodation providers to report disclosures to the higher education provider means people don’t feel safe to disclose?
In meeting requirements to provide data to higher education providers, student accommodation providers are only required to provide de-identified data, ensuring that no individual can be identified.
Applying a trauma informed approach is central to the National Code, so if a student accommodation provider has any concerns that data may lead to identification, they can reasonably take steps to de-identify this data. This may, for example, include the removal of a demographic characteristic in a small cohort.
If there is a concern that collecting this data will be a disincentive to individuals disclosing and seeking support, providers might proactively communicate the purpose of reporting and its role in supporting them to understand the extent of gender-based violence so they can take steps to prevent it. This could also be an opportunity to confirm the privacy and confidentiality measures in place and that reporting data will be de-identified.
What if a student accommodation provider doesn’t have staff with required expertise for Risk Assessments and Investigations?
Expertise is essential to ensure risk assessments and investigations are trauma-informed, fair, and focused on safety.
When someone discloses an experience of gender-based violence, they are often in a vulnerable position. The way risk is assessed, and investigations are handled, can have a huge impact on their safety, wellbeing, and trust in the process.
Having the required expertise to undertake these processes means they are more likely to be balanced, respectful, and procedurally fair, which is a requirement under the National Code.
If student accommodation providers do not have the necessary expertise in-house, arrangements should be made to ensure access to the right expertise.
It is paramount that residents and staff know that if something happens, the provider has access to the right expertise to respond appropriately. That builds trust in the system and reinforces the message that gender-based violence is taken seriously.
What is required around the declaration of intimate personal relationships with current residents?
The National Code requires student accommodation providers to take a proactive approach when it comes to managing risks related to intimate relationships between staff and residents. Intimate relationships, whether past or present, can involve power imbalances, especially in environments where staff have supervisory or leadership roles over students.
The National Code requires providers to integrate the request for staff to declare any current or past intimate personal relationships with residents into their staff management practices.
Providers will need to consider how to apply these student accommodation requirements reasonably and proactively to address potential issues, for example balancing policies and procedures around making and responding to declarations with respect for privacy laws and confidentiality.
Does the National Code require respondents in student accommodation to be relocated?
The National Code requires sufficient consideration be given to the safety of the discloser and all residents in accommodation when there has been a disclosure of gender-based violence.
If relocation of a respondent is needed to ensure safety, immediately or otherwise, the National Code enables providers to take steps to relocate a respondent and provide both parties with access to necessary support services.
Under the National Code, higher education providers are required to ensure procedural fairness for both the disclosers and respondents.
Can student accommodation providers deliver gender-based violence training in-house?
Providers can deliver gender-based violence prevention and response training, in-house, if they have suitably experienced staff. For prevention training, staff must be skilled in trauma-informed, evidence-based approaches tailored to the provider’s context.
For training on responding to disclosures, training development must involve or be approved by an accredited specialist or expert organisation.
Therefore, in-house delivery is possible, provided it meets the National Code’s standards. For student accommodation that is affiliated with or controlled by a provider the training and education needs to be approved by the higher education provider.
National Code definitions
How is gender-based violence defined in the National Code?
Gender-based violence is defined in the National Higher Education Code to Prevent and Respond to Gender-based Violence as “any form of physical or non-physical violence, harassment, abuse or threats based on gender, that result in, or is likely to result in harm, coercion, control, fear or deprivation of liberty or autonomy”.
Gender-based violence includes but is not limited to sexual violence, family and intimate partner violence, technology-facilitated abuse, visa abuse, dating violence, and sexual harassment. This is not an exhaustive list. Gender-based violence is predominantly experienced by women and gender-diverse or LGBTIQA+ people. Gender-based violence can also occur alongside other forms of discrimination, abuse or violence, such as racism or ableism.
What is the difference between a discloser and a disclosure under the National Code?
The National Higher Education Code to Prevent and Respond to Gender-based Violence uses the terms discloser and disclosure.
- A discloser is someone who shares information about their experience of gender-based violence—often referred to as a victim-survivor.
- A disclosure is the act of providing that information to a provider, either by the discloser or another person.
The term respondent refers to someone alleged to have used gender-based violence.
Please see the National Code definitions sections for full definitions.
What is the difference between a disclosure and a formal report under the National Code?
The National Higher Education Code to Prevent and Respond to Gender-based Violence uses the terms discloser and formal report.
- A disclosure is information shared about an experience of gender-based violence. A disclosure may be formally or informally reported, made anonymously or shared with anyone – a colleague, supervisor, support staff member or peer.
- A formal report is a disclosure submitted through official reporting channels and may trigger investigations or disciplinary action.
Providers need to provide or facilitate access to support services to people who make either disclosures or formal reports.
For either a disclosure or a formal report, a provider will need to undertake a risk assessment based on the information available to them and this assessment may require them to intervene seriously.
Providers are required to investigate all formal reports involving students or staff. For disclosures, providers must seek and consider the discloser’s views before initiating an investigation.
A disclosure may become a formal report if the discloser decides to report the incident via formal channels.
If a disclosure progresses to a formal report it is a continuation of the support process - a discloser should not be required to retell their story, and any risk assessment or safety planning already undertaken will be relevant.
Please see the National Code definitions sections for full definitions.