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Collecting gap fees
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Providers must take all reasonable steps to collect gap fees from families electronically. This is a requirement under Family Assistance Law (FAL).
Persons with management or control
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Early childhood education and care providers have specific legal obligations. These obligations are imposed upon certain people. We call these people ‘persons with management or control of the provider’.
Persons with management or control by organisation type
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Persons with management or control of the provider (PMC) complete specific legal obligations for a provider. This page outlines who is considered a PMC depending on the providers’ organisation type.
Managing overpayments and debt
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Providers who administer the Child Care Subsidy (CCS) may sometimes receive more subsidy than they're entitled to. This page explains how we manage overpayments and debts.
Child Care Subsidy Financial Integrity Strategy
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The Australian Government is committed to ensuring investment in the early childhood education and care sector is used appropriately. Family Assistance Law (FAL) sets the rules for administering Child Care Subsidy (CCS).
Entitlements when caring for own children or siblings
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Watch this video to learn about the rules for Family Day Care educators who care for their own children or siblings.
Educators who are not providing care
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Watch this video to learn what to do when a Family Day Care or In Home Care educator is absent or is not providing care.
Caring for relatives – the less than 50% rule
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Watch this video to learn about the rules for Family Day Care educators who care for relatives in their extended family.
Charging fees
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Watch this video to ensure you submit accurate and complete session reports, including the correct fee, for each session of care.
Fit and proper person
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Watch this video to learn about the people in your organisation who must be fit and proper.
Family Assistance Law civil penalty provisions
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We issue infringement notices to providers who do not comply with the law. This page lists the Family Assistance Law provisions for which we can issue an infringement notice.
Stakeholder kit: compliance video series (translated versions)
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This kit is for organisations that support the early childhood education and care (ECEC) sector. It has been development to help build awareness of our compliance videos.
Joint Compliance and Monitoring Program
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The Joint Compliance and Monitoring Program provides compliance and monitoring activities to target early childhood providers at risk of misusing government funding.
Change of circumstances
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Watch this video to find out when you need to notify us of changes to your service.
Past enforcement action registers
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This page lists past versions of the early childhood education and care enforcement action register.
Special circumstances grant
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This grant helps early childhood education and care (ECEC) services stay open when something unexpected happens. It is part of the Community Child Care Fund (CCCF).
Disadvantaged and vulnerable communities grant
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This grant helps early childhood education and care (ECEC) services in disadvantaged and vulnerable communities stay open and increase the number of children in care. It is part of the Community Child Care Fund (CCCF).