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Delayed higher education loan records
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Update on historical higher education loan amounts not visible on student loan accounts at the Australian Taxation Office (ATO).
Mid City College
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The Tuition Protection Service (TPS) is aware that MID CITY EDUCATION PTY LTD [03627G], trading as Mid City College, ceased delivering courses to students on Thursday 28 May 2026.
HELP contacts
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Details on how to contact us with any enquiries you may have regarding HELP and its associated schemes.
PRISMS API Services Terms of Use for Software Vendors
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Software Vendors are required to review and sign the Terms of Use before obtaining access to use the PRISMS API Services. The signed Terms of Use will be executed as a Deed Poll between the Vendor organisation and the Department of Education.
PRISMS API Services Terms of Use for Education Providers
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Education Providers are required to review and sign the Terms of Use before obtaining access to use the PRISMS API Services.
Documents relating to Fivecast software
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Documents relating to the department’s procurement and use of Fivecast software.
How to notify us about changes
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Under Family Assistance Law, early childhood education and care providers must notify us about a range of matters including fees, vacancies, closures and changes to details. This page outlines notification types and timeframes.
Worker retention payment extended to 30 June 2028
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The Australian Government is committing $3.6 billion to extend the worker retention payment, supporting a wage increase for early childhood education and care (ECEC) workers through to 30 June 2028.
Ban on the payment of agent commissions for onshore transfers
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There has been a change to the National Code of Practice for Providers of Education and Training to Overseas Students 2018 (National Code) regarding the payment of education agent commissions.
Quarterly reports on usage, services, fees and subsidies
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Each quarter we issue a summary report about the Child Care Subsidy (CCS) in Australia.
Workplace instruments, awards and supported bargaining
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Information for early childhood education and care (ECEC) providers about awards, workplace instruments and supported bargaining.
Get help with the worker retention payment
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Early childhood education and care (ECEC) providers can get extra help to engage with the worker retention payment.
Quality and safety
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Governments across Australia are working together to strengthen safety, improve quality, and protect children in early childhood education and care (ECEC).
Worker retention payment communication toolkit
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This toolkit has information and materials to help providers, services and stakeholders communicate about the worker retention payment.
Worker retention payment minimum rates
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Providers who get the worker retention payment must pass funding on to eligible workers as a wage increase. This page explains how to correctly pass on the payment.
How to apply for the worker retention payment
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This guide will help early childhood education and care (ECEC) providers apply for the worker retention payment.
Early childhood workforce
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Quality outcomes for children depend on a highly skilled, well-supported and professionally recognised early childhood education and care (ECEC) workforce.