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General Factsheet
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The revised National Code of Practice for Providers of Education and Training to Overseas Students 2018 commenced on 1 January 2018.
Standard 1: Marketing information and practices
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Standard 1 of the National Code sets out that registered providers must uphold the integrity and reputation of Australia’s education industry.
Standard 2: Recruitment of an overseas student
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Standard 2 of the National Code sets out that registered providers must recruit students responsibly.
Standard 3: Formalisation of enrolment and written agreements
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Standard 3 sets out that registered providers must formalise their enrolment of overseas students through written agreements with overseas students.
Standard 4: Education Agents
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Standard 4 sets out that registered providers must ensure that their education agents act ethically, honestly and in the best interests of overseas students, and uphold the reputation of Australia's international education sector.
Standard 5: Younger overseas students
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Standard 5 sets out that registered providers of overseas students aged under 18 must meet legislative or other regulatory requirements relating to child welfare and protection.
Standard 6: Overseas student support services
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Standard 6 sets out that registered providers must assist overseas students to adjust to study and life in Australia.
Standard 7: Overseas student transfers
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Standard 7 sets out overseas student transfer requirements registered providers must follow.
Standard 8: Overseas student visa requirements
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Standard 8 sets out that registered providers must safeguard the integrity of Australia’s migration laws.
Standard 9: Deferring, suspending or cancelling the overseas student’s enrolment
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Standard 9 sets out that registered providers must appropriately manage the enrolment of their overseas students and maintain updated information in PRISMS.
Standard 10: Complaints and appeals
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Standard 10 sets out that registered providers must ensure their overseas students have the right to natural justice protected through access to professional, timely, inexpensive and documented complaints handling and appeals processes.
Standard 11: Additional requirements
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Standard 11 sets out that registered providers must continue to meet the requirements for CRICOS registration.