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Q&A with Sarah Bendall, First Assistant Ombudsman National Student Ombudsman
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Sarah Bendall leads the newly established National Student Ombudsman (NSO) which started taking complaints from 1 February 2025. The Department of Education caught up with Sarah to discuss her first 6 months in the role.
Get help with the worker retention payment
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Early childhood education and care (ECEC) providers can get extra help to engage with the worker retention payment.
Early childhood wages
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The Australian Government will fund a wage increase for the early childhood education and care (ECEC) workforce through a worker retention payment.
Using early childhood education and care
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Australian families receive help with the cost of early childhood education and care (ECEC) through the Child Care Subsidy (CCS).
EFS Project delivery
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The EFS Project has adopted an iterative approach for delivery of the new system, which will realise benefits throughout the project’s lifecycle.
National Higher Education initiatives
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These programs support higher education providers and professionals to deliver high quality outcomes.
National Quality Framework
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The National Quality Framework (NQF) is Australia’s system for regulating early childhood education and care. It provides a national approach to regulation, assessment and quality improvement.
EFS concept of operations
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A Concepts of Operations infographic has been developed to visually represent how the new system will function within the complex ecosystem of education funding arrangements.
User experience and research
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The Education Funding System (EFS) Project is based on a user-centred design approach, ensuring the delivery of a fit-for-purpose and valuable platform.