On 1 January 2017, VET Student Loans commenced and VET FEE-HELP closed for all new students. VET Student Loans replaces the current VET FEE‑HELP scheme. Students may have received an email/letter from the Department of Education and Training (the department) about it. Please read the fact sheet for VET FEE-HELP Opt In students
If you are financing your studies in 2016 (or earlier) through a VET FEE-HELP loan, and are continuing your studies in 2017, you will have the choice to continue to access a VET FEE-HELP loan for 2017. In certain circumstances, some students may be eligible to extend their VET FEE-HELP assistance beyond 1 January 2018. Such circumstances may include, for example, illness or caring responsibilities, or part-time students. Students will need to apply to continue using VET FEE-HELP for their existing course beyond 2017 and applications will be considered on a case-by-case basis.
In some cases students may not meet the eligibility requirements, for example you may have completed your studies. Students will need to read the information and factsheets to check if they are eligible. Students must also check with their current VET FEE-HELP providers where they are currently enrolled in courses for 2017 whether they meet the continuing VET FEE-HELP requirements.
In some cases students may have received a letter from the department indicating that they have a VET FEE-HELP loan and have never studied. Please see the information below on how to follow this matter up with the department.
To opt-in to continue access to VET FEE-HELP in 2017, you must have been enrolled in a course and accessed VET FEE-HELP for a unit in that course (that is a census date passed) before 31 December 2016 and the Secretary of the department must be satisfied you are a genuine student.
You may also find the answer to your enquiry below.
It is important that you use the information in your VET FEE-HELP opt-in email exactly as it is written. If you do not do this, you will not be able to sign in.
For further information on issues you may experience with the VET FEE-HELP opt-in IT system, please submit an online enquiry form below with the details you have been provided in the letter sent to you by the department.
Letters were sent progressively to students from December 2016. The last mail-out was on 22 February 2017.
If you meet the eligibility requirements and have not have received an opt-in invitation, it may be because:
- your VET FEE-HELP provider has not reported your data to the Department of Education and Training; or
- you did not have a census date falling before 31 December 2016; or
- the department does not have your current contact details:
- For students who did not have an email address recorded with their Unique Student Identifier, the department sent the opt-in invitation letter in the post, using the address reported by your provider and recorded in the department’s system.
Students should contact their provider to confirm their eligibility and confirm that the provider has submitted their data to the department.
If you confirm that you are eligible to opt-in and that your provider has submitted your data, then complete the online enquiry form and select “Requesting passkey” in the “What is your question regarding?”.
The online enquiry form allows you to provide your correct email address, so that opt−in information can be emailed to you.
For further information on how to opt-in to VET FEE-HELP in 2017, please visit education.gov.au/vet-student-loans/vfh-opt-in
For further information on how to opt-in to VET FEE-HELP in 2017, please visit www.education.gov.au/vet-student-loans/vfh-opt-in
No, you will not be required to opt-in to VET FEE-HELP in 2017 as you will have completed your studies. Please treat the letter as information only.
From 1 January 2017, VET Student Loans will be implemented. This is a new student loans program that replaces the current VET FEE-HELP scheme. For further information on the new VET Student Loans program, please visit www.education.gov.au/vet-student-loans.
If you have received an email or letter about opting into VET FEE-HELP in 2017, this means you have a VET FEE-HELP debt reported against your name by the VET FEE-HELP provider mentioned in your email or letter and the department has not been told you have completed the course.
You can check your reported VET FEE-HELP debts by logging on to the myUniAssist portal.
You will need your Commonwealth Higher Education Student Support Number (CHESSN) to sign in. Your CHESSN is in your email or letter.
If you do not believe you should have any of the debts you see reported please visit the VET FEE-HELP Debt Complaints online contact page.
For further information on how to opt-in to VET FEE-HELP in 2017, please visit www.education.gov.au/vet-student-loans/vfh-opt-in .