Information for VET FEE-HELP providers managing continuing VET FEE-HELP students

VET Student Loans commenced on 1 January 2017, replacing the VET FEE-HELP scheme. This page contains information for VET FEE-HELP approved providers and the transitional arrangements for Providers with continuing students who have been grandfathered.

Resources for Providers

Fact sheets

Templates

Archived resources

Manuals and Index of Changes

Archived Resources

HELP newsletters

Frequently Asked Questions

For information about the grandfathering arrangements for current VET FEE-HELP students go to the VET FEE-HELP Grandfathering factsheet .

Providers may also want to visit the information for students on the Provider Closers page to help assist students with any questions.

Information regarding payment and reporting of VET FEE-HELP students see the question below.

VET FEE HELP Grandfathering - 2018 Extension

On 1 January 2017 the VET FEE-HELP scheme closed for all new students. 'Grandfathering' arrangements were implemented to minimise disruption to continuing students wanting to continue their studies under VET FEE-HELP in 2017.

Some grandfathered students, who have accessed VET FEE-HELP and completed unit/s in 2017, but have not yet completed their course, may be eligible to extend their VET FEE-HELP assistance into 2018 under exceptional circumstances.

These arrangements are only available for units of study with census dates occurring on or before 31 December 2018.

Further details are available in the VET FEE-HELP access in 2018 factsheet for providers and students

VET FEE-HELP providers are responsible for ensuring their business practices comply with requirements as set out in the Higher Education Support Act 2003 and Higher Education Support (VET) Guideline 2015. Further information about the changes introduced on 1 January 2015 as part of the VET FEE-HELP reforms is available in the student-focused and provider-focused fact sheets. Providers can also refer to Frequently Asked Questions (FAQ)

The Administrative Information for VET Providers (AIP) manual is provided to help providers understand the legislative requirements. Note this version of the AIP does not incorporate or reflect changes introduced from 1 January 2016. Providers should therefore refer to the legislation and formal notifications from the department, including the Addendum.

VET FEE-HELP provider approval is not automatically transferable under all changes/restructures considered by legal entities. Any change to the legal entity may lead to automatic revocation of approval.

A body corporate's approval as a VET FEE-HELP provider is made on the basis of the body's structure, purpose and legal status at the time of application. The Department of Education and Training should be informed of any proposed changes to structure or change of ownership, to allow the department to assist in determining whether the changes may have a bearing on the body's approval as a provider.

The Administrative Information for VET Providers (AIP) manual is provided to help providers understand the legislative requirements. Note this version of the AIP does not incorporate or reflect changes introduced from 1 January 2016. Providers should therefore refer to the legislation and formal notifications from the department, including the Addendum.

If you are also an Approved VET Student Loans Provider you must ensure you meet the requirements under both programs. VET Student Loans providers should refer to the VET Student Loans Manual for Providers for guidance.

Providers have been progressively sent information regarding payments and reporting requirements from 21 December 2016. Contact the department if you do not have this information. Information is sent to contacts used in HITS. Please ensure HITS contact information is up to date.

For system specific information about data, reporting, HEIMS and HEPCAT please see HEIMSHELP and the HITS User Guide.

For information about our financial viability requirements please see Financial Viability Instructions: Applicants and Providers of VET FEE-HELP.

For enquiries about VET FEE-HELP payments please submit an online enquiry form below with the details of your enquiry.

Please refer to relevant systems user guides and manuals.

If you are unable to find the information you need or have system faults, please submit an online enquiry form below.

VET FEE-HELP Providers

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