Tuition Assurance and Provider Closures

The page provides information about VET Student Loans and VET FEE-HELP provider closures and tuition assurance.

Under the VET Student Loans Rules 2016, the transitional approval of the current tuition assurance operators, the Australian Council for Private Education and Training and TAFE Directors Australia, expires on 31 December 2017.

The Government will implement interim tuition assurance arrangements for the 2018 calendar year, for VET Student Loans, FEE-HELP and remaining grandfathered VET FEE-HELP students, while it considers tuition assurance arrangements beyond 2018.
Please refer to the frequently asked questions and fact sheet below.

Information for Students

What do the changes to the tuition assurance arrangements mean to me?

The 2018 interim arrangements will ensure your continued protection and support under tuition assurance.

If your provider ceases to deliver a course of study or closes in 2018, the interim arrangements will ensure that you will be supported to continue your study with another provider in a similar course. If a similar course is not available, you may be eligible for a re-credit for units of study commenced but not complete.

Further information about 2018 interim arrangements will be made available on this website shortly.

If you are concerned about what this may mean to you, please contact the department at:
FEE-HELP students: FEE-HELPTuitionAssurance@education.gov.au
VET FEE-HELP and VET Student Loans students: VETTuitionAssurance@education.gov.au.

My VET FEE-HELP/VET Student Loans  provider closed down or stopped delivering my approved course in 2017 (or earlier). What arrangements apply to me?

The current tuition assurance operators (TAFE Directors Australia and the Australian Council for Private Education and Training) will continue to support students where a provider closes down or stops delivering in an approved course in 2017 (or earlier). If this applies to you, you should contact your provider’s tuition assurance operator.

Please read the 2017 Tuition Assurance fact sheet.

Information for Providers

What do the changes to the tuition assurance arrangements mean for providers?

The department appreciates that providers may be feeling uncertain about their tuition assurance arrangements for 2018. The department will ensure that there are interim tuition assurance arrangements in place while the Government considers tuition assurance for beyond 2018.

In 2018, it is intended to exempt providers from tuition assurance requirements, subject to certain conditions relating to course assurance and financial requirements to cover fee assurance. 

The department has written to providers about these changes and will write to providers again in late November providing detailed information about the requirements for the 2018 interim arrangements.

If you have further questions after you have received the above mentioned correspondence from the department, please contact the department via email at:

FEE-HELP students: FEE-HELPTuitionAssurance@education.gov.au
VET FEE-HELP and VET Student Loans students: VETTuitionAssurance@education.gov.au.


How do the changes to the tuition assurance arrangements impact providers for the remainder of 2017?

Providers should continue to rely on their current tuition assurance arrangements.

Any provider that is currently assisting students as a second provider should continue to work with their current tuition assurance operator to support these students.

Which Tuition Assurance arrangements apply for providers who receive formal approval after 10 November 2017?

For providers who receive formal approval to offer VET Student Loans from 10 November 2017 onwards, the Government’s 2018 interim tuition assurance arrangements will apply.

The department will communicate the details and requirements for the 2018 interim arrangements directly to providers, including providers with applications currently under assessment.