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Details on how to contact us with any enquiries you may have regarding HELP and associated schemes.

On 11 October 2011, the Australian Parliament passed legislation allowing higher education providers (providers) listed or approved under the Higher Education Support Act 2003 to charge a fee for student services and amenities of a non-ac

Answers to frequently asked questions about the Startup Year program, including questions asked at the online Expression of Interest (EOI) Information Session held by the Department of Education on 17 August 2023.

The Australian Government has established Startup Year to support students’ participation in startup courses at Australian higher education providers, which will encourage innovation and support Australia’s startup community, including social inno

The Australian Government’s Universities Accord (Cutting Student Debt by 20 per cent) Bill 2025 passed Parliament in July 2025.

Update on historical higher education loan amounts not visible on student loan accounts at the Australian Taxation Office (ATO).

The HELP Debt Reduction Program for Very Remote Teachers reduces HELP debt for eligible teachers working in very remote areas of Australia.

This page contains Frequently Asked Questions (FAQs) about Data and Reporting related to the National Higher Education Code to Prevent and Respond to Gender-based Violence (National Code).

This page contains Frequently Asked Questions (FAQs) about the National Higher Education Code to Prevent and Respond to Gender-based Violence (National Code).

This page provides answers to commonly asked questions about SSAF and SA‑HELP for higher education providers that charge a SSAF and offer SA-HELP.

Under Family Assistance Law, early childhood education and care providers must notify us about a range of matters including fees, vacancies, closures and changes to details. This page outlines notification types and timeframes.