The department is aware that Careers Australia has entered into voluntary administration. Careers Australia advised the department that they have suspended all operations for now, but have not terminated operations.
PPB advisory has been appointed as the administrators to Careers Australia.
The administrators advised that they will be contacting students early next week (week starting 29 May 2017) to provide further information.
If you have questions about the suspension of your course, you should contact:
Careers Australia Group Student Team
Careers Australia Group (Administrators Appointed)
t +61 7 3099 0203
PPB have Career Australia student FAQs on their website – these are available at:
If the provider terminates operations and closes, a tuition assurance scheme has been put in place by the Government to support and protect students.
TAFE Directors Australia administers the tuition assurance scheme for Careers Australia's VET FEE-HELP and VET Student Loans students.
For FEE-HELP students, the tuition assurance scheme provides a mechanism to give currently enrolled students the option to complete their course at another provider, or request to have their FEE-HELP debt remitted for commenced but uncompleted units of study
For VET FEE-HELP students, the tuition assurance scheme provides a mechanism to give currently enrolled students the option to complete their course at another provider, or request to have their VET FEE-HELP debt remitted for commenced but uncompleted units of study.
For VET Student Loans students, the tuition assurance operator will seek to match and offer students a similar, replacement course. If there is no similar course available, the student may be eligible for fee-repayment.
TAFE Directors Australia will make arrangements for students to exercise their rights under tuition assurance.
Students with any queries can contact TAFE Directors Australia (TDA) on 07 3307 4789 or the Department of Education and Training on 1800 020 108.
Please refer to the 'Tuition Assurance' fact sheet at www.education.gov.au/vet-student-loans.
If you have further enquiries regarding a closure after contacting TDA and reading the ‘Tuition Assurance’ fact sheet, please submit an online enquiry form at www.education.gov.au/vet-fee-help-students under “Click here if you still need help”.