New Child Care Subsidy System

For: 

From 2 July 2018, a new Child Care Subsidy System provides a simple and easy to user interface for families and child care providers.

Child Care IT System

From 2 July 2018, a new Child Care Subsidy System (CCSS) will provide a simple and easy to use interface for families and child care services.

Benefits of the new Child Care Subsidy System

Major benefits of the new CCSS include:

  • reduced administrative and regulatory burden for child care providers
  • enhanced access to information for families and child care providers
  • improved compliance functionality, including identifying child care providers engaging in high risk behaviours, to reduce incidences of overpayment and non-compliance.

Families

To make Child Care Subsidy claims and view the status of their claims, families will be able to go to my.gov.au and sign in to access their Centrelink online account. If they do not have a myGov account, they can create one and link it to their Centrelink online account.

Third party software

Third party software will still be used to access the new CCSS. The new CCSS also includes a Provider Entry Point to access information or apply for approval under Family Assistance Law. The Provider Entry Point provides the additional functionality that many registered third party software products will continue to provide.

A list of registered CCMS software is available from the Department of Education and Training website.

Community Grants Hub – Child Care Grant Programs

The Community Grants Hub will be available from 2 July 2018. Child care providers will be able to use the Community Grants Hub to access child care grant programs, including the Community Child Care Fund. The existing Inclusion Support Portal has been modified to also support child care providers to make claims.

Child care providers will continue to be supported through dedicated help desk facilities for service and technical issues.

Resources

A range of information resources are available to assist providers understand the details of the new Child Care Subsidy System, including the New Child Care Subsidy System – Fact Sheet.