New Child Care Subsidy System

For: 

From 2 July 2018, a new Child Care Subsidy System will provide a simple and easy to user interface for families and child care providers.

Child Care IT System

From 2 July 2018, a new Child Care Subsidy System (CCSS) will provide a simple and easy to use interface for families and child care services. The new CCSS will support the New Child Care Package and is being developed collaboratively by the Departments of Education and Training, Human Services, and Social Services.

Benefits of the new Child Care Subsidy System

Major benefits of the new CCSS include:

  • reduced administrative and regulatory burden for child care providers
  • enhanced access to information for families and child care providers
  • improved compliance functionality, including identifying child care providers engaging in high risk behaviours, to reduce incidences of overpayment and non-compliance.

Families

To make Child Care Subsidy claims and view the status of their claims, families will be able to go to my.gov.au and sign in to access their Centrelink online account. If they do not have a myGov account, they can create one and link it to their Centrelink online account.

Third party software

Third party software will still be used to access the new CCSS. The new CCSS will also include a Provider EntryPoint to access information or apply for approval under Family Assistance Law. The Provider Entry Point will not provide the additional functionality that many registered third party software products will continue to provide. The Provider Entry Point is likely to be accessed by only a small number of child care operators.

Software registration for the new CCSS will be available in the lead up to the July 2018 implementation. A list of registered CCMS software is available from the Department of Education and Training website.

Technical specifications, testing and registration processes for third party software providers will be made available on the Department of Education and Training's website as they are released.

Community Grants Hub – Child Care Grant Programs

The Community Grants Hub will be available from 2 July 2018. Child care providers will be able to use the Community Grants Hub to access child care grant programs under the New Child Care Package, including the Community Child Care Fund. The existing Inclusion Support Portal will be modified to also support child care providers to make claims.

Child care providers will continue to be supported through dedicated help desk facilities for service and technical issues.

Resources

A range of information resources are available to assist providers understand the details of the new Child Care Subsidy System, including the New Child Care Subsidy System – Fact Sheet.