Literacy Net Links

On this page:

This page includes resources that were developed under the former Workplace English Language and Literacy (WELL) program and is for historical information purposes only. The department no longer updates or maintains the information on this page. The department has no control over third party websites and information linked from this page which may no longer be accurate, reliable, current or complete. The department is not able to facilitate access to third party resources previously made available under the program.


Australian Communication Exchange (ACE)

Australian Communication Exchange (ACE) - A not-for-profit, Australian organisation dedicated to empowering those who are deaf or have a hearing, speech or communication impairment, to obtain access to the telephone and other telecommunication networks.

Australian Core Skills Framework (ACSF)

Australian Core Skills Framework (ACSF) Describes levels of performance in the 5 core skills of: Learning, Reading, Writing, Oral Communication and Numeracy. These skills are essential for people to participate in our society. People need to communicate effectively in many different ways, for diverse purposes, in a variety of contexts and to think critically about information and ideas.

Blind Citizens Australia

Blind Citizens Australia - Contains a list of accessibility resources.

Industry Skills Council

Industry Skills Council - Works to involve industry with the development of nationally applicable vocational education and training. ISCs give all industries, peak bodies, enterprises, unions, training organisations and governments a voice in Australia's vocational education and training system through a national system of industry advisory arrangements and a structure based on industry-led boards of directors and standing committees.

The Job Guide

The Job Guide

National Accrediting Authority of Translators and Interpreters (NAATI)

National Accrediting Authority of Translators and Interpreters (NAATI) - A National Standards body owned by the Commonwealth, State and Territory Governments of Australia. It is also an advisory body for the Translation and Interpreting (T&I) industry in Australia providing advice and consultancy services on T&I standards, accreditation, role and conduct of Translators and Interpreters and T&I skills in various settings.

National Agreement for Skills and Workforce Development

National Accrediting Authority of Translators and Interpreters (NAATI) - Agreed by the Council of Australian Governments (COAG) in November 2008; this agreement defines the objectives, outcomes, outputs and performance measures, and clarifies the roles and responsibilities that will guide the Commonwealth and States and Territories in delivery of services across the skills and workforce development sector.

Olympic Global Village

National Accrediting Authority of Translators and Interpreters (NAATI) - A resource for English language learning.



Guide to essential skills profiles - Essential skills such as reading, writing, numeracy, oral communication and problem solving. This Canadian site is a database of occupational profiles and can be used to find information on particular occupations or on how specific skills are used.


The National Adult Literacy Agency - This website contains practical literacy resources for student use and related links.

New Zealand

Workbase New Zealand - The National Centre for Workplace Literacy & Language is an independent non-profit organisation that improves literacy, numeracy and communication skills of the New Zealand workforce. Established in 1996 Workbase works in partnership with business, the tertiary education sector and government and contracts to a wide range of private and public sector organisations in recognition that literacy impacts across many policy and practice contexts.

Literacy, Language and Numeracy Action Plan 2008-1012 - This site looks closely at how literacy and numeracy skills are taught and, in particular, how tertiary education organisations need to be supported to build their capability to offer these learning opportunities.

United Kingdom

Learning & Work Institute - The national agency for basic skills in England and Wales.

BBC Skillswise - An interactive adult literacy and numeracy resource from the BBC for tutors and learning. It aims to help adults improve their reading, writing and maths skills.

Campaign for Learning - Operated as a unique partnership of public, private and voluntary sector organisations, all dedicated to developing a learning society.

Further Education National Training Organisation - FENTO is the national lead body for the development, quality assurance and promotion of national standards for the FE sector in Britain.

Hwb - Digital learning for Wales - Hwb hosts a national collection of digital resources to support learning and teaching for learners aged 3 to 19 in Wales which will be known as the National Digital Content Repository. Hwb is provided under contract by CDSM Interactive Solutions Ltd.

United Nations

United Nations Decade of Literacy - 2003 - 2012 is the United Nations Decade of Literacy. Find out more about what is occurring around the world and read the International Plan of Action.

United States

Educational Testing Service -ETS is the world's largest private educational testing and measurement organisation and a leader in educational research.

Literacy Information and Communication System (LINCS) Policy and Legislation - LINCS is the literacy community's gateway to the world of adult education and literacy resources on the Internet. The goal of LINCS is to bring adult literacy-related resources and expertise to a single point of access for users throughout the world.

National Centre for Family Learning - NCFL is a federal organisation that shares information about literacy and supports the development of high-quality literacy services so all Americans can develop essential basic skills. Two interesting documents on the site which concern essential/generic language, literacy and numeracy policy are:

Equipped for the Future Content Standards


Education Network Australia

Education Network Australia - is a network of the education and training community. It includes government and non-government schooling systems, early childhood, vocational and technical education, adult and community education and higher education.

National Centre for Vocational Education Research

National Centre for Vocational Education Research - Australia's principal provider of vocational education and training (VET) research and statistics.

National Training Information Service

National Training Information Service - is the database on vocational education and training in Australia. NTIS is the official national register of information on Training Packages, Qualifications, Courses, Units of Competency and Registered Training Organisations (RTOs) and has been developed for experienced training sector users.

Vocational Education and Training

Vocational Education and Training - a free research database for technical and vocational education and training. It contains international research abstracts with a special focus on Australia and the Asia Pacific region. It includes over 35,000 English language records, many with links to full text documents.

Adult Literacy and Life Skills Survey

The 2006 Adult Literacy and Life Skills Survey (ALLS) provides information on knowledge and skills of 15 to 74 year olds in prose literacy, document literacy, numeracy and problem solving skills, and the ability to understand health related information. The ALLS was conducted in Australia as part of an international study coordinated by Statistics Canada and the Organisation for Economic Co-operation and Development (OECD).

State and Territory Education Departments

Australian Capital Territory

ACT Department of Education and Training

GPO Box 158
Canberra ACT 6901
Ph: (02) 6207 5111

New South Wales

NSW Department of Education and Training

GPO Box 33
Sydney NSW 2001
Ph: (02) 9561 8000

Northern Territory

NT Department of Education and Training

PO Box 4821
Darwin NT 0801
Ph: (08) 8999 5659
Fax: (08) 8901 1326


Qld Department of Education, Training

PO Box 15033
City East QLD 4002
Ph: (07) 3237 0111

South Australia

Department of Education and Childhood Development

GPO Box 1152
Ph: (08) 8226 1000


Department of Education Tasmania

GPO Box 169
Hobart TAS 7001
Ph: 1800 816 057
Fax: (03) 6233 6566


Department of Education and Training

GPO Box 4367
Melbourne VIC 3001
Switchboard: (03) 9637 2000

Western Australia

Department of Education

151 Royal Street
East Perth WA 6004
Ph: (08) 9264 4111
Fax: (08) 9264 5005

States and territories course accredited bodies, and education departments' websites and contact details