Literacy Net Industry Resources for Transport and Logistics

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Maritime

Maritime Assessment Tool Kit

This toolkit has been designed for use by Registered Training Organisations (RTOs) who deliver the national Maritime Training Package TDM07. It aims to:

  • provide guidance for assessors regarding the language, literacy and numeracy needs of candidates for assessment; and
  • facilitate consistent assessment across all RTOs.

The kit addresses the qualifications TDM20307 Certificate II and TDM30407 Certificate III in Transport and Distribution (Coastal Maritime Operations) aimed at certification at the level of Coxswain and Master 5 as regulated by State/Territory marine authorities.

Editorial details

The resource has been developed by TDT Victoria.

Availability

Further information can be obtained by contacting:
Ian McMillan TDT Victoria
Phone: (03) 9326 7211
Email: mcmillan@tdtvictoria.org.au

Cost

$100 (includes GST and postage and handling)

Rail

On the Track: Using Numbers Successfully

An interactive CD that supports the language and numeracy needs of workplace learners studying TLIE507C Carry out basic workplace calculations from the Transport and Logistics Training Package (TLI07). The materials will be customised for railroad employees but are not limited to this segment of the Transport and Logistics industry. The content will be introduced systematically through a variety of customised and interactive learning experiences and is designed to assist those in positions where the accurate and confident application of numeracy skills are an integral part of safe, routine work.

Editorial details

Evolve Curriculum Development and Training Pty Ltd, 2009.

Availability

Copies of the resource can be obtained by contacting:

National Centre for Vocational Education Research
PO Box 8288
Station Arcade
Adelaide SA 5000
Australia
Ph: +61 8 8230 8400
Fax: +61 8 8212 3436
Email: voced@ncver.edu.au
Website: National Centre for Vocational Education Research
Document delivery service in accordance with Australian copyright laws.

Cost

$11.00 GST inclusive.

Road Transport: Passengers

Interactive road rules: an e-learning resource for learner drivers

This e-learning resource contributes to the development of knowledge of Australian road rules for people from non English speaking backgrounds and people with low levels of literacy who want to pass their driving test. It is designed to support the adult literacy teacher/trainer. Its content will enable students to acquire information about the common legal principles they need to understand to be a learner driver and ultimately to pass the test to become a licensed driver.

Availability

National Centre for Vocational Education Research
PO Box 8288
Station Arcade
Adelaide SA 5000
Australia
Ph: +61 8 8230 8400
Fax: +61 8 8212 3436
Email: voced@ncver.edu.au.
Website: National Centre for Vocational Education Research
Document delivery service in accordance with Australian copyright laws.

Cost

Purchase price $25.00

Taxi! Online learning for taxi drivers

This website resource offers training support for CALD new and existing taxi drivers. The online resources are aligned with the following units from TL107 Transport and Logistics Training Package:

  • TLII909A - Provide taxicab customer service
  • TLIF7209A - Comply with safety and security procedures
  • TLIQ169A - Carry out financial transactions and maintain records
  • TLIH407B - Identify major roads services and attractions.

The resources are self paced, flexible, accessible and contextualised for the taxi industry. The customer service, safety and financial transactions units are national in their scope while the fourth unit Identify major roads, services and attractions is set in Adelaide due to the specific nature of this unit. Adelaide based users will be able to access all four units while learners from other states will only see the 3 units applicable nationally.

The website contains a wide variety of content and activities including interactive quizzes, questionnaires and downloadable activities and assessments which can be used by individuals to test their learning or provided to a third party for checking or as evidence of learner progress.

Editorial details

The resource was developed by Pathways Training and Placements Pty Ltd.

Availability

The site can be accessed directly via this address - taxi online website

Cost

Purchase price: Nil – The resource can be accessed through the website.

Road Transport: Goods

Transport & Distribution Training Victoria (TDT Victoria)
GET YOUR DIARY RIGHT

Operator Brochure, DVDs, Learner and Trainer Guides.

This resource has been designed to assist Trainers and learners complete a work diary in the road transport industry.

  • A brochure that details potential indicators that someone may have literacy or numeracy issues. This brochure is specifically designed for owners and operators of transport businesses but may have transferability across industry sectors.
  • A supporting guide for trainers assisting the unit of competency TLlE3028A ‘How to complete a work diary in the road transport industry’. This guide includes a session plan, supporting PowerPoint presentation, answers to exercises in the learner guide and handouts together with important links.
  • A learner guide to complement the trainer guide above with handouts and important links.
  • A DVD that explores completing the diary for a driver using standard hours.
  • A DVD that steps through the process for an operator or business owner to complete an application for an Exemption (Permit) from completing the National Driver Work Diary on the grounds of a print media disability or literacy or numeracy issues.

Editorial details

The resource has been developed by TDT Victoria.

Availability

This resource is freely available through transport agencies and organisations such as NatRoad, the Australian Trucking Association and the National Heavy Vehicle Regulator.

These documents are also available through TDT Victoria by telephone, mail or email at:

TDT Victoria
Suite 2, Level 2,
10-16 Queen Street
MELBOURNE  VIC  3000
Ph: (03) 9326 7211
Website: TDT Victoria website

The DVDs are available for download electronically in addition to hard copy format; the Trainer and Learner Guide are also available as fully downloadable documents in addition to the Operator Brochure.

Cost

Free

Stevedoring
Forklift risks and hazards

A 22 minute DVD titled "Forklift Risks and Hazards" that deals with safe forklift operation and focuses on hazard identification and risk management. The resource also includes a CD containing trainers’ notes and customisable worksheets, covering topics such as verbal and written communication, workplace documentation, safety signs and risk control.

The resource is aligned to the industry unit TLID1007C Operate a forklift from the TLI07 Transport and Logistics Training Package and covers most of the required knowledge and skills for this unit, including communication and literacy skills.

Editorial details

Author: Fran Haarsma
Imprint: Ideas That Work

Availability

Ideas That Work
PO Box 2189
Prahran VIC 3181
Ph: (03) 9525 1407
Email: ideas@ideasthatwork.com.au
Website: Ideas That Work

Cost

Purchase price: $135 GST inclusive plus postage and handling (DVD & CD which includes Trainers’ Resource Kit and Learners’ Worksheets)

Warehouse and Logistics

Do I want to be an owner driver?

The Owner Drivers Association of South Australia developed this resource to inform transport operators of their business and administrative responsibilities and to show what it takes to be a profitable business in an increasingly competitive environment. The book includes information about:

  • industry risk contracts
  • road laws
  • benefits of training
  • financial practices such as:
  • accounting terms
  • financial statements
  • charges and expenses.

The book sets out information in various forms: questions and answers, charts, layouts of financial statements and descriptive accounts of contracts gone wrong to describe the kind of information required, and some of the pitfalls encountered, when working in the industry.

Editorial details

Imprint: Goodwood, SA: Owner Drivers Association of SA, 2002. 43 p.

Availability

Owner Drivers Association of SA
Contact Jeff Matthews Ltd
PO Box 10
Goodwood SA 5034
Ph: 08 8379 2687
Fax: 08 8379 5740
Email: ownerdriver@chariot.net.au.
ARIS for loan.

National Centre for Vocational Education Research
PO Box 8288
Station Arcade
Adelaide SA 5000
Australia
Ph: +61 8 8230 8400
Fax: +61 8 8212 3436
Email: voced@ncver.edu.au.
Website: National Centre for Vocational Education Research
Document delivery service in accordance with Australian copyright laws.

Cost

Purchase price including P&H $10.00

Implementing Workplace Training for warehouse workers at AQF levels 1 and 2: Part 1

Part 1: linking work activities to competency standards

This kit of two titles aims to assist workplace supervisors, trainers and assessors to implement the new Transport and Distribution Industries' Training Package, with particular attention to the language and literacy components of workplace learning.

This volume, part 1, contains guidelines to assist businesses to understand and use the training package, and particularly focuses on the units of competence most frequently encountered in workplaces. The manual is directed at human resources managers and workplace trainers and assessors and is designed to ensure that the warehousing training package can be accessed, interpreted and applied, both to groups and to individual employees. The manual is divided into 4 sections:

  • understanding competency-based training and the training package
  • analysing how work is done
  • matching work activities against competency units
  • checking the communication skills involved in the competency units.

Through these sections the manual provides a step by step approach to breaking down tasks, developing adequate work instructions and linking these to existing competency standards. The last section focuses on the embedded language and literacy in competency standards and gives an example of how to identify the language, literacy and numeracy requirements of a task. The manual also has an appendix which includes a list of useful resources.

Editorial details

Author: Cotton, Geoff.
ISBN: 957801254.
Imprint: Glenorchy, Tas.: Oak Enterprises, 2000. 68 p.

Availability

Chris Clark
Tahune Fields.
Ph: 03 6266 4474
Email: chris.clark@oakentrprises.com.au.

National Centre for Vocational Education Research
PO Box 8288 Station Arcade
Adelaide SA 5000, Australia
Ph: +61 8 8230 8400
Fax: +61 8 8212 3436
Email: voced@ncver.edu.au.
Website: National Centre for Vocational Education Research
Document delivery service in accordance with Australian copyright laws.

Cost

Purchase price: Cost $10.00 (includes printing P & H).

Part 2: conducting the training and assessment

This kit of two titles aims to assist workplace supervisors, trainers and assessors to implement the new transport and distribution industry training package, with particular attention to the language and literacy components of workplace learning. It contains guidelines to assist businesses to develop and establish a competency based training and assessment system. The manual is directed at human resources managers and workplace trainers and assessors and is designed to ensure that any training undertaken is in line with national competency standards. The manual is divided into 3 sections:

  • deciding on a competency-based training and assessment system
  • carrying out the training and assessment
  • helping people with low communication skills.

The manual provides a step by step approach to implementing a competency based training system with clear explicit instructions and includes information on how an organisation can become a Registered Training Organisation. The section on helping people with low communication skills includes a range of suggestions on how to make spoken and written communication easier to understand, such as using diagrams and demonstrations to support spoken and written explanations, as well as advice on where to seek help with literacy and language training. The last section includes an appendix of acronyms, State and Territory Training Authorities and Industry Training Boards for quick reference.

Editorial details

Author: Cotton, Geoff.
Imprint: Glenorchy, Tas.: Oak Enterprises, 2000. 44 p.

Availability

Chris Clark
Tahune Fields.
Ph 03 6266 4474.
Email: chris.clark@oakentrprises.com.au.

National Centre for Vocational Education Research
PO Box 8288
Station Arcade
Adelaide SA 5000
Australia.
Ph: +61 8 8230 8400
Fax: +61 8 8212 3436
Email: voced@ncver.edu.au.
Website: National Centre for Vocational Education Research
Document delivery service in accordance with Australian copyright laws.

Cost

Purchase price $10.00 (includes printing P&H).

LLN E-learning for Transport and Distribution

This resource is a web-based training application for existing employees and people wanting to enter the transport, warehousing and logistics industry. Participants can complete the following modules:

  • TDT10102 - Certificate 1 Transport and Distribution
  • TDTE397B - Participate in Basic Workplace Communications
  • TDTE597B - Carry out Workplace Calculations
  • TDTG197B - Work Effectively with Others
  • TDTF197B - Follow OH&S Procedures.

Editorial details

The resource was developed by Lanstar Corporation Pty Ltd.

Availability

Greg Beaver
Lanstar Corporation Pty Ltd.
PO Box 15
Bond University QLD 4229
Phone: 07 5562 2034
Email: gbeaver@lanstar.com.au
Website: www.lanstar.com.au/transport.html

Cost

$25.00 per module for 12 months access.

Meetings on Track - Conducting Workplace Information Briefings

The 24 minute DVD 'Meetings on Track’ supports railway track workers, gangers and new team leaders with identified language, literacy and numeracy skills they will need when planning and running briefings. Often these workers are technically skilled but need to develop their workplace communications skills to meet the demands of their job.

The better a meeting is planned the better the meeting. This DVD and accompanying support material on CD contains a step by step guide on how to run a good meeting.  It covers how to prepare, make a check list, be aware of the language used, watch for body language, how to check if people have understood what is said in the meeting and how to handle disruptions.

Editorial details

Transport and Logistics Industry Skills Council Limited

Availability

Level 4, 411 Collins Street
MELBOURNE  VIC  3000
Phone: 03 9604 7200
Fax:03 9269 8903

Cost

The resource is free of charge and is available from tlisc website.