Literacy Net Industry Resources for Construction and Property Services

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Construction Services

A safe site: health and safety in domestic construction

This training resource is made up of a DVD and a training guide aimed at improving safety in domestic construction. It provides a look at a range of trade activities and contains case studies demonstrating the potential hazards and the safety measures used to control the risks. The program can be used in formal training sessions or for independent learning to assist in language and literacy programs.

Editorial details

Imprint: East Melbourne, Vic.: Master Builders Association of Victoria, 2003. 22p

Availability

Master Builders Association of Victoria
Order and pay online or fax order form to 03 9416 2239.
Contact person: Mary Gates, Training Manager, Master Builders Association of Victoria.
Email: mgates@mbav.com.au.
332 Albert Street
East Melbourne VIC 3002

Cost

Purchase price:

  • Members $40.00
  • Non-members $80.00

Assessment at work: a practical approach for building and construction

This CD ROM contains a valuable resource for use by managers, supervisors and construction workers. It offers a good introduction which covers:

  • competency based assessment and the Australian Qualification Framework (AQF)
  • the role of the workplace assessor
  • principles of assessment
  • language, literacy and numeracy strategies
  • gathering evidence
  • the assessment process
  • website addresses with further information.

The most effective part of the resource, however, is the case study which uses video clips to demonstrate an effective on the job assessment, with accompanying questions for the learner, which check understanding of the key points made. The CD-ROM comes with clear instructions on how to use the resource, important glossary and words are highlighted, material that can be printed out, video clips and click and drag exercises to aid understanding of assessment. An assessor tool kit can be downloaded which can be customised for use. The resource can be used in the Building and Construction Industry but could also be applied to other sectors.

Editorial details

Master Builders Association of Australia (MBA).

Imprint: Melbourne: Master Builders Association, 2002. CD ROM.

Availability

Master Builders Association of Victoria
Order and pay online or fax order form to 03 9416 2239.
Contact person: Mary Gates, Training Manager, Master Builders Association of Victoria.
Email: mgates@mbav.com.au.
332 Albert Street
East Melbourne VIC 3002

Cost

Purchase price:

  • Members $20.00
  • Non-members $24.00

Construction and Property Services Industry Skills Council WELL Strategy and Resource Evaluation Report

This resource was developed through a series of professional development workshops held across Australia in 2009 to promote awareness of literacy and numeracy issues in the Construction and Property Services Industry. The resource kit contains training templates, PowerPoint presentations, and accompanying material, including ‘what to look for’ bulletins, two case studies and promotional flyers.

Editorial details

The resource was developed by the Construction and Property Services Industry Skills Council.

Availability

Marketing Manager

Construction and Property Services Industry Skills Council
PO Box 151
Belconnen ACT 2616
Phone: 02 6253 0002
Fax: 02 6253 0004
Email: info@cpsisc.com.au
Website: cpsisc

Cost

Resources can be downloaded for free from the cpsisc website.

Construction Management Induction Program

The resources support the delivery of qualifications from Certificate IV through to Advanced Diploma in the Construction Training Package CPC08.

These support materials focus on processes that will assist employees working at the AQF (Australian Qualification Framework) 3 level to gain the necessary skills and confidence to enable them to participate in training aligned to the new higher level Construction qualifications. The resources consist of three learning modules and two supporting resources.

Editorial details

The resource has been developed by the Construction and Property Services Industry Skills Council

Availability

Marketing Manager
Construction and Property Services Industry Skills Council
PO Box 151
Belconnen ACT 2616
Phone: 02 6253 0002
Fax: 02 6253 0004
Email: info@cpsisc.com.au
Website: cpsisc

Cost

Purchase price: $110 per CD (includes all five booklets, GST and postage inclusive).

Doggers - Doing the Job (DVD)

The resource consists of a 19 minute DVD and a CD ROM containing customisable worksheets and a trainer’s resource to support the DVD. The DVD is organised into seven chapters and focuses on the development of the verbal and non-verbal communication skills that workers need to perform dogging operations.

The resource is designed to support the CPC08 Construction, Plumbing and Services Training Package. Specific competencies addressed include:

  • CPCCDO2001A - Handle and use dogging tools and equipment
  • CPCCDO3001A - Perform Dogging.

The resource can also be used as support material for people working towards their National Licence for High Risk Work: CPCCLDG3001A Licence to perform Dogging.

Editorial details

Author / Publisher – Ideas That Work and Fran Haarsma Productions, 2009.

Availability

Ideas that Work. Maree McEvoy
Ideas That Work
Ph: 03 9525 1407
Fax: 03 95251424
Email: ideas@ideasthatwork.com.au
Website: ideas that work

National Centre for Vocational Education Research
PO Box 8288
Station Arcade
Adelaide SA 5000
Australia
Ph: +61 8 8230 8400
Fax: +61 8 8212 3436
Email: voced@ncver.edu.au
Website:National Centre for Vocational Education Research
Document delivery service in accordance with Australian copyright laws.

Cost

$135.00 GST Inc.

e-Construction: Planning for e-business

This is an easy to use CD-ROM with clear instructions on how to use, voice-overs accompanying onscreen text and graphics to illustrate points. The CD begins with an introduction to e-business and its benefits to the building and construction industries for purchasing, marketing, quality assurance and administration and document management. This CD is about incorporating e-business in a business plan ie how is IT being used in a business, who uses IT in the business, how can it be integrated, what is the effect of IT in business and how is the use of IT reviewed. Three case studies of businesses show how they begin with IT, develop it in the business and using it strategically. A step by step guide explains the process and decisions to be made when introducing IT to a company. The guide can be completed by using the click and drag method. The CD comes with a tool kit for your business which can be downloaded and kept as word files. The toolkit includes a worksheets, matrix, a flowchart and a glossary. The Further Information section has website addresses of relevant building organisations.

Editorial details

Author: Dowling, Peter; Gates, Mary.
Imprint: Burwood, Victoria: Air Conditioning and Mechanical Contractors' Association of Victoria (AMCA); Master Builders' Association of Victoria (MBAV), 2002.

Availability

Master Builders Association of Victoria
Order and pay online or fax order form to 03 9416 2239
Contact person: Mary Gates, Training Manager, Master Builders Association of Victoria.
Email: mgates@mbav.com.au.
332 Albert Street
East Melbourne VIC 3002

Cost

Purchase price:

  • Members $10.00
  • Non-members $12.00

e-Construction: Writing for e-business

This is an easy to use CD-ROM with clear instructions on how to use, voice-overs accompanying onscreen text and graphics to illustrate points. The CD begins with an introduction to e-business and its benefits to the building and construction industries for purchasing, marketing, quality assurance and administration and document management. The CD stresses the importance of plain English in workplace communication and is just as important in electronic communication as written communication. Activities to demonstrate the use of plain English include click and drag exercises and True or False options. Thus health and safety documents show how necessary it is to have plain English content. This is shown with a case study in animated format and an accompanying job safety analysis worksheet to be completed by the click and drag technique. The CD is completed by a summary of the key rules for writing in plain English and reiterating the importance of its use in business. The Further Information section includes website addresses of relevant building organisations and a glossary of terms associated with the Internet, and electronic communication and information.

Editorial details

Author: Dowling, Peter; Gates, Mary.

Imprint: Burwood, Victoria: Air Conditioning and Mechanical Contractors' Association of Victoria (AMCA); Master Builders' Association of Victoria (MBAV), 2002.

Availability

Master Builders Association of Victoria
Order and pay online or fax order form to 03 9416 2239.
Contact person: Mary Gates, Training Manager, Master Builders Association of Victoria.
Email: mgates@mbav.com.au.
332 Albert Street
East Melbourne VIC 3002

Cost

Purchase price:

  • Members $10.00
  • Non-members $12.00

Estimating and Tendering for Building Projects

This Resource will assist builders, estimators, trade contractors and managers in small to medium sized domestic building businesses. It provides some of the communication and numeracy skills needed in estimating and tendering, particularly in the areas of relevant workplace terminology, the fundamentals of calculations and working with formulas, telephone skills and business writing skills.

Editorial details

Ideas That Work

Resource Availability

Ideas That Work 7 Murray St
Prahran VIC 3181
Phone: (03) 9525 1407
Fax: (03) 9525 1424
Email: ideas@ideasthatwork.com.au
Website: ideas that work

HIA Victoria Bookshop
70 Jolimont Street
Jolimont VIC 3002

Cost

Purchase price: $135.00 (GST inclusive)

Hazardous Substances: exposing the dangers in building and construction

This WELL funded CD-ROM developed by the Master Builders Association of Victoria is designed for contractors, employees, OH&S representatives and trainers in the building industry. It focuses on developing safe work practices for dealing with hazardous substances encountered in the building industry. The resource uses sophisticated graphics and interactive activities to provide information on:

  • hazardous substances
  • Material Safety Data Sheets (MSDS)
  • practical approaches to conducting risk assessment
  • facts about Personal Protective Equipment (PPE).

The resource is designed to be used for self paced learning and includes a voice over option, a glossary of terms and supporting visual information including diagrams, charts and graphs.

Editorial details

Imprint: Melbourne: Master Builders Association of Victoria, 2000.

Availability

Master Builders Association of Victoria
Order and pay online or fax order form to 03 9416 2239
Contact person: Mary Gates, Training Manager, Master Builders Association of Victoria.
Email: mgates@mbav.com.au.
332 Albert Street
East Melbourne VIC 3002

Cost

CD only:

  • Members $20.00
  • Non-members $24.00

CD and Manual:

  • Members $60.00
  • Non-members $84.00

Job Safety Analysis Training Kit

As part of requirements for meeting Victorian health and safety legislation, Job Safety Analysis (JSA) helps to integrate accepted safety and health principles and practices into a particular operation. In a JSA, each basic step of the job is examined to identify potential hazards and decide on the safest way to do a job. This kit covers all stages of this process in the building and construction industry. It contains a training manual of training notes, learning activities and a glossary of terms. There are also sample response sheets for learning activities and assessment tasks. A video ('The JSA'), provides a detailed, authentic demonstration of the JSA induction process. The learning activities includes short writing exercises and group discussion topics.

Editorial details

Author: Robinson, Fergus.
Imprint: Melbourne: Master Builders Association of Victoria, 2000. 70 p.; 12 min.

Availability

Master Builders Association of Victoria
Order and pay online or fax order form to 03 9416 2239
Contact person: Mary Gates, Training Manager, Master Builders Association of Victoria.
Email: mgates@mbav.com.au.
332 Albert Street
East Melbourne VIC 3002

Cost

  • Members $60.00
  • Non-members $120.00

Managing onsite industrial relations for frontline managers in construction

This CD ROM contains a flexible delivery multimedia resource designed to assist frontline managers working in the building and construction industry in understanding and implementing industrial relations legislation on site. A case study helps to demonstrate the practical application of industrial relations legislation on a construction site. The resource offers:

  • a sound understanding of industrial relations legislation
  • a detailed look at the responsibilities of those onsite
  • practical approaches for resolving conflict
  • documentation for reference and for use onsite
  • integrated strategies for developing negotiation and dispute resolution skills.

Editorial details

Master Builders Association of Victoria (MBAV).

Imprint: East Melbourne, Vic.: Master Builders Association of Victoria, 2006. CD ROM.

Availability

Master Builders Association of Victoria
Order and pay online or fax order form to 03 9416 2239
Contact person: Mary Gates, Training Manager, Master Builders Association of Victoria.
Email: mgates@mbav.com.au.
332 Albert Street
East Melbourne VIC 3002

Cost

  • Members $20.00
  • Non-members $24.00

Manual Handling: recognising the risks in construction

This CD ROM contains a flexible delivery multimedia resource designed to assist frontline managers working in the building and construction industry in understanding and implementing industrial relations legislation on site. A case study helps to demonstrate the practical application of industrial relations legislation on a construction site. The resource offers:

  • a sound understanding of industrial relations legislation
  • a detailed look at the responsibilities of those onsite
  • practical approaches for resolving conflict
  • documentation for reference and for use onsite
  • integrated strategies for developing negotiation and dispute resolution skills

Editorial details

Master Builders Association of Victoria (MBAV).
Imprint: East Melbourne, Vic.: Master Builders Association of Victoria, 2006. CD ROM.

Availability

Master Builders Association of Victoria
Order and pay online or fax order form to 03 9416 2239
Contact person: Mary Gates, Training Manager, Master Builders Association of Victoria.
Email: mgates@mbav.com.au.
332 Albert Street
East Melbourne VIC 3002

Cost

  • Members $20.00
  • Non-members $24.00

Recognition of Prior Learning App

This resource consists of an application ('app') for learners and existing workers in the construction and property services industries to explain and guide them through Recognition of Prior Learning (RPL) processes for various qualifications from the CPC08 Construction and CPP07 Property Services Training Packages.

It also includes a Facilitator's Guide to assist trainers and assessors implementing recognition processes using the application.

Editorial details

Construction and Property Services Industry Skills Council

Availability

PO Box 151
BELCONNEN ACT 2616
Phone: (02) 6253 0002
Website: cpsisc

Cost

Free download of the RPL Indicator App available from www.cpsisc.com.au (suitable for mobile phone, tablet or computer).

Safety Planning: managing occupational health and safety on domestic building sites

This CD ROM is an innovative multimedia tool designed to assist builders, subcontractors, occupational health and safety (OHS) trainers and their students with the development of specific safety plans. A detailed case study helps to demonstrate the practical application of a site specific safety plan in monitoring and using safety on site. The user is guided through a range of interactions using problem-solving activities, animation and printable proforma. The CD ROM delivers a sound understanding of the safety planning process, a detailed look at the six key elements of a safety plan, practical approaches for implementing a plan to meet the duty of care and a customisable tool box of safety planning documentation for use on the site. The six key elements of a site safety plan are examined, responsibilities, contractor management, managing risks, training and inductions, incidents and emergencies and monitoring and review.

Editorial details

Author: Gates, Mary.

Imprint: Melbourne: Master Builders Association of Victoria, 2004. CD ROM.

Availability

Master Builders Association of Victoria
Order and pay online or fax order form to 03 9416 2239
Contact person: Mary Gates, Training Manager, Master Builders Association of Victoria.
Email: mgates@mbav.com.au.
332 Albert Street
East Melbourne VIC 3002

Cost

  • Members $20.00
  • Non-members $24.00

Scaffolding Basics

The resource contains a 21 min DVD and a CD ROM which contains learner’s worksheets which can be customised, as well as a trainer’s guide to support the DVD. This gives an introduction to what is required to work safely when undertaking restricted height and basic level scaffolding work.

The DVD contains 5 chapters and clearly explains each step and introduces and reinforces the workplace terminology required to erect, alter and dismantle modular scaffolding. It covers areas such as the importance of fall protection, planning the job, hazards, scaffolding parts, components and tools, and the actual erecting and dismantling of modular scaffolding.

The resource is designed to support the CPC08 Construction, Plumbing and Services Training Package.

Specific competencies addressed include:

  • CPCCM2008A - Erect and dismantle restricted height scaffolding
  • CPCCSC2002A - Erect and dismantle basic scaffolding.

The resource can also be used as support material for:

  • people working towards their National Licence for High Risk Work: CPCCLSF2001A Licence to erect, alter and dismantle scaffolding - basic level, and
  • people undertaking CPC30908 Certificate III in Scaffolding.

It can also be used as a stand-alone product or as a refresher course.

Editorial details

Author / Publisher – Ideas That Work and Fran Haarsma Productions, 2011.

Availability

Maree McEvoy Ideas That Work

Ph: 03 9525 1407
Fax: 03 95251424
Email: ideas@ideasthatwork.com.au
Website: ideas that work

Cost

Purchase price: $135.00 GST Inc.

Take out a Contract

This publication can be used as a model for developing clear and viable contracts by individuals to develop skills in preparing and implementing housing contracts, by trainers seeking a plain English resource and guide to support the delivery of contracts and legal obligations training, by clients and builders to gain an understanding of their responsibilities and obligations when entering a housing contract, for flexible delivery of training and for accredited training purposes. Topics include:

  • what the law says
  • guide to contract clauses
  • dealing with disputes
  • frequently asked questions (FAQs)
  • case study with plans and specifications
  • plain English glossary
  • trainers' sample responses
  • New Homes Contract.

This resource comprises:

  • 'Take out a contract: a guide to New Homes Contract for domestic builders'
  • 'Take out a contract: New Homes Contract training manual'.

Editorial details

Author: Gates, Mary; Dowling, Peter.
Imprint: Melbourne: Master Builders Association of Victoria, 2004. various p.

Availability

Master Builders Association of Victoria
Order and pay online or fax order form to 03 9416 2239.
Contact person: Mary Gates, Training Manager, Master Builders Association of Victoria.
Email: mgates@mbav.com.au.
332 Albert Street
East Melbourne VIC 3002

Cost

  • Members $22.00
  • Non-members $44.00

Traffic Management: working safely in building and construction

This DVD is intended to educate the building and construction industry about implementing traffic management plans to minimise the risks to the safety of the public and the workers. It offers a range of traffic management activities in both the residential and commercial sectors, with detailed case studies demonstrating the potential hazards and the control measures that are needed. Also included are:

  • an overview of regulatory requirements and onsite responsibilities
  • an understanding of how to select appropriate traffic control measures
  • an introduction to strategies for ensuring that risks to the safety of the public and workers are minimised
  • an understanding of how to implement a basic traffic management plan.

Editorial details

Master Builders Association of Victoria (MABV).
Imprint: East Melbourne, Vic.: Master Builders Association of Victoria, 2006. DVD.

Availability

Master Builders Association of Victoria
Order and pay online or fax order form to 03 9416 2239.
Contact person: Mary Gates, Training Manager, Master Builders Association of Victoria.
Email: mgates@mbav.com.au.
332 Albert Street
East Melbourne VIC 3002

Cost

  • Members $40.00
  • Non-members $80.00

WELL professional development guide for trainers and assessors: analysing LLN requirements

This professional development guide for trainers and assessors focuses on methods and processes for analysing language, literacy and numeracy (LLN) needs of learners. The objective of the kit is to raise awareness and provide information, case studies and tools to enhance knowledge and understanding of LLN issues and support needs of learners in the construction and property services industry.

Editorial details

Construction and Property Services Industry Skills Council (CPSISC); Workplace English Language and Literacy Program (WELL).
Imprint: Belconnen, A.C.T.: CPSISC, 2007. 127 p.

Availability

Construction and Property Services Industry Skills Council (CPSISC)
National Centre for Vocational Education Research
PO Box 8288
Station Arcade
Adelaide SA 5000
Australia.
Ph: +61 8 8230 8400
Fax: +61 8 8212 3436
Email: voced@ncver.edu.au.
Website:National Centre for Vocational Education Research
Document delivery service in accordance with Australian copyright laws.

Cost

Purchase price: $40.00

WELL resource for working safely in the construction industry

This resource is a four-part kit supporting the national implementation of the 'Construction Occupational Health and Safety (OHS) induction training program'. It is intended to achieve national consistency in the provision, content delivery and assessment of induction training for construction workers in Australia. The kit is comprised of:

  • Construction industry OHS pocket book
  • Recognition application
  • Trainer's and assessor's guide
  • Assessment instrument.

Editorial details

Construction and Property Services Industry Skills Council (CPSISC); Australia. Dept of Education, Science and Training (DEST); Workplace English Language and Literacy Program (WELL).
Imprint: Canberra: Department of Education and Training, Innovation, Science, Research and Tertiary Education, 2007. various pagings.

Availability

Construction and Property Services Industry Skills Council (CPSISC)
National Centre for Vocational Education Research
PO Box 8288
Station Arcade
Adelaide SA 5000
Australia.
Ph: +61 8 8230 8400
Fax: +61 8 8212 3436
Email: voced@ncver.edu.au.
Website:National Centre for Vocational Education Research
Document delivery service in accordance with Australian copyright laws.

Cost

Purchase price: $30 (single).

Property Services

Introduction to the Certificate II in Security Operations

This suite of resources is designed to support the Asset Security Training Package. It is aimed at assisting the development of workplace skills for security operatives at Certificate II level, covering core units of competency. The resources on the CD ROM comprise:

  • Trainer's delivery guide
  • Candidate's guide
  • Assessment guide
  • Recognition application

It covers effective workplace safety and communication, teamwork, customer service and response to risk situations. These materials are intended to help trainers and assessors to assist security operatives to identify and use learning opportunities in the workplace to develop their skills and achieve nationally recognised qualifications.

Editorial details

Construction and Property Services Industry Skills Council (CPSISC); BMA Consulting (Australia)
Imprint: Melbourne: Australian Training Products, 2005. various pagings + CD ROM

Availability

Construction and Property Services Industry Skills Council (CPSISC)
National Centre for Vocational Education Research
PO Box 8288 Station Arcade
Adelaide SA 5000, Australia.
Ph: +61 8 8230 840 0
Fax: +61 8 8212 3436
Email: voced@ncver.edu.au.
Websiye: National Centre for Vocational Education Research
Document delivery service in accordance with Australian copyright laws.

Cost

Purchase price: $145.50.

Trash Talk!

Trash Talk! is a guide for trainers and assessors to address language, literacy and numeracy in the waste management industry.  The guide includes information about the foundation skills required in waste management and provides sample activities and case study information about different ways to deliver and promote development of these skills.

Editorial details

Construction and Property Services Industry Skills Council (CPSISC).

Availability

PO Box 151
BELCONNEN ACT 2616
Phone:  02 6253 0002

Cost

Free - the resource can be downloaded in PDF format from the CPSISC website.