Literacy Net general resources

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Assessment

Assessment tasks for the Australian Core Skills Framework (ACSF)

This bank of ACSF assessment tasks has been developed for assessors who are experienced LLN practitioners and have a working knowledge of the ACSF. The bank includes assessment tasks for levels 1-3 of the ACSF, a user guide that describes how to use the tasks and a report form.

Each assessment task includes a summary of the ACSF skills covered, notes about industry coverage and contextualisation, instructions for the assessor, a mapping of the ACSF skill indicator and Aspects of Communication covered in the task. The tasks have been developed in Microsoft Word® format so that they may be contextualised for different industry areas, or for use in different assessment contexts.

The ACSF assessment tasks user guide explains in detail how to use the tools to conduct an assessment against the ACSF, and how to contextualise the assessment tasks.

Editorial Details

The resource was developed by Precision Consultancy.

Availability

Jenni Oldfield
Precision Consultancy
Suite 2, Level 5, 167 – 169 Queen Street
Melbourne VIC 3000
Phone: 03 9606 0118
Fax: 03 9606 0119
Email: jenni@precisionconsultancy.com.au
Precision Consultancy website

Cost

The resource can be downloaded free of charge from the website.

Construction and Property Services Industry Skills Council WELL Strategy and Resource Evaluation Report

This resource was developed through a series of professional development workshops held across Australia in 2009 to promote awareness of literacy and numeracy issues in the Construction and Property Services Industry. The resource kit contains training templates, PowerPoint presentations, and accompanying material, including ‘what to look for’ bulletins, two case studies and promotional flyers.

Editorial Details

The resource was developed by the Construction and Property Services Industry Skills Council.

Availability

Shevaun Quinn
Construction and Property Services Industry Skills Council
PO Box 151
Belconnen ACT 2616
Phone: 02 6253 0002
Fax: 02 6253 0004
Email: shevaun.quinn@cpsisc.com.au
CPSISC website

Cost

Resources can be downloaded for free from the website.

What Works: Language, Literacy and Numeracy in Training and Assessment

‘What Works’ is a language, literacy and numeracy (LLN) training and professional development resource. The resource consists of nine LLN video segments that are available to view online or download for free at Ideas That Work website. The video segments are also available as a DVD.

Editorial details

Ideas That Work

Resource Availability

Ideas That Work
7 Murray St
Prahran VIC 3181
Phone: (03) 9525 1407
Fax: (03) 9525 1424
Email: info@ideasthatwork.com.au
Ideas That Work website

Cost

Purchase price: $65.00 (GST inclusive) after the first free 100 copies are distributed, or download for free at the above website. 

Curriculum

The Certificates in General Education for Adults

The Certificates in General Education for Adults (CGEA) is a Victorian crown copyright accredited curriculum owned by the Adult, Community and Further Education Board, Department of Community Development and Planning, Victoria. It consists of the following 5 courses:

Certificates in General Education for Adults details
Course ID Course title
21770VIC Course in Initial General Education for Adults
21771VIC Certificate I in General Education for Adults (Introductory)
21772VIC Certificate I in General Education for Adults
21773VIC Certificate II in General Education for Adults
21774VIC Certificate III in General Education for Adults

Copies can be purchased from the Service Industries Clearinghouse:

Ph: 03 99198413 Two essential resources to support implementation of the CGEA have been produced with Adult Community and Further Education (ACFE) funds:

  • CGEA Implementation Guide
  • CGEA Sample Assessment Tool

Both documents are available to download from the ACFE website.

Advice on implementation and assessment can be obtained from the Curriculum Maintenance Manager (CMM) General Studies and Further Education who is responsible for the maintenance and development of the courses. The curriculum is currently being reviewed and a number of changes will be published in Version 3 2010. It is essential that RTOs have the current version of the accredited curriculum. CMM
Sicmm.generalstudies@vu.edu.au
Ph: 03 9919 8347 or 03 9919 8327

NESB and CALD

Can I help you? - Effective communication for CALD workers in customer service

‘Can I help you?’ is a learning resource which consists of a DVD, CD and a Trainer Guide package. It will assist culturally and linguistically diverse (CALD) workers completing units of competency from the Hospitality, Business and Retail Training Packages to develop their customer service skills. It focuses specifically on the cultural knowledge needs and workplace communication difficulties encountered by the target group.

Editorial details

Adult Multicultural Education Services (Australia) (AMES)

Availability

AMES
Sales and Publications Officer
Level 4, 1 Little Collins Street
Melbourne VIC 3000
Phone: (03) 9926 4694
Email: publications@ames.net.au
AMES website

Cost

Purchase price: $35 (GST inclusive)

Caring in Harmony 3 - Cultural Diversity in Aged Care

This pack consists of a Facilitator’s Guide (with Student Worksheets), CD and DVD. It may be used to support learning for CHCCS405A (Work effectively with culturally diverse clients and co-workers), one of the elective units of the Certificate III in Aged Care of the CHC02 Community Services Training Package.

The resource provides a practical context in both Home and Residential Aged Care for exploring cultural differences in clients and colleagues. Student activities, based on demonstrations and scenarios in the video, help to develop awareness and strategies for more effective cross-cultural understanding, communication, inclusiveness and resolution of misunderstandings.

Editorial details

This resource has been developed by Litcom Training Services/WestOne Services.

Availability

It can be purchased from:
Training Curriculum Services
1 Prospect Place
West Perth WA 6005
Ph: (08) 6212 9800
Email: vetinfonet@dtwd.wa.gov.au

Cost

Purchase price: $21.55 GST inclusive plus postage and handling.

Customer Service Training - Cleaning

A DVD and CD training package of language and literacy support products for hospital employees from a non-English speaking background who are working in cleaning.

The resource is aligned to the Certificate II in Health Support Services, in the HLT07 Health Training Package. The interactive DVD supports students to complete the following core competencies:

  • HLTHIR301A - Communicate and work effectively in health
  • HLTIN301A - Comply with infection control policies and procedures in health work
  • HLTOHS200A - Participate in OHS procedures
  • BSBCMN204A - Work effectively with others.

Editorial Details

TAFE NSW Hunter Institute.

Availability

Susanne Hunter
TAFE NSW Hunter Institute
Ph: 02 4930 2952
Email: susanne.j.hunter@tafe.nsw.edu.au

Cost

$60.00

Customer Service Training - Food and Beverage Service

A DVD and CD training resource designed to provide language and literacy assistance to hospital employees from non-English speaking backgrounds who are working with food.

The resource is aligned to the Certificate II in Health Support Services, in the HLT07 Health Training Package. The interactive DVD supports students to complete the following core competencies:

  • HLTHIR301A - Communicate and work effectively in health
  • HLTIN301A - Comply with infection control policies and procedures in health work
  • HLTOHS200A - Participate in OHS procedures
  • BSBCMN204A - Work effectively with others.

Editorial Details

The resource was developed by TAFE NSW Hunter Institute.

Availability

Susanne Hunter
TAFE NSW Hunter Institute
Phone: 02 4930 2952
Email: susanne.j.hunter@tafe.nsw.edu.au.

Cost

$60.00

Diabetes Literacy

This report is based on an Adult Literacy National Project Innovative Project conducted during 2007-08. A series of six ‘diabetes literacy’ programs were undertaken in different local community sites in the Northern Sydney region. Each program targeted culturally and linguistically diverse (CALD) groups representing ethnic and cultural groups that generally report a higher prevalence of type 2 diabetes in Australia. Each program was jointly delivered over a seven week period by an adult literacy teacher and a qualified nutritionist/dietician.

The aims of the programs were to:

  • assess how health and adult literacy professionals could work together in partnership in the delivery of a diabetes literacy program
  • trial community-based diabetes literacy programs which targeted CALD groups.

These programs were designed to educate local community CALD groups about diabetes and in particular about risk factors and how to prevent type 2 diabetes.

Editorial details

The report has been developed by the Meadowbank TAFE College in the Northern Sydney Institute.

Availability

Diabetes Literacy Report
Further information can be obtained by contacting:
Stephen Black
Ph: 02 9942 3801
Email: stephen.black@tafensw.edu.au

First Language (Dinka) Literacy as a Foundation for English Language, Literacy and Numeracy

A research report documenting the project methodology, outcomes and recommendations based on the findings of research into working with a Dinka class to develop their English language, literacy and numeracy skills. Attached to the report is a copy of a journal kept by the English class teacher which records her observations of the daily activities and the students’ responses. The resource also contains a Dinka literacy and numeracy assessment tool and a Dinka reader on famous people which includes suggested teaching activities.

Editorial Details

Author: Zenia Davis.
Imprint: Australian Centre for Languages.

Availability

Free electronic copy:

Growing Language and Literacy in the Garden

The underlying principal of the project was to teach English through the practical activity of building and maintaining a "no-dig" garden. The resource consists of a Teacher’s Manual and an accompanying set of Student Activities in CD ROM format which can be duplicated for the students to work on in the classroom either before or after their involvement in the no-dig gardening activity. It is predominantly based on a practical gardening project titled "English in the Garden" conducted at the Blacktown TAFE college which was set up in response to the arrival of a substantial number of refugees from Africa into the Blacktown area.

The resource would provide the teacher of English with a useful and practical teaching resource complete with photocopiable "ready to use" student activities for use in the classroom.

Editorial Details

TAFE NSW - Western Sydney Institute.

Availability

Brenda Heffernan
ESOL Head Teacher
TAFE NSW - Western Sydney Institute, Blacktown College
Main Street
Blacktown
NSW 2148
Ph: 02 9208 1857
Fax: 9208 1710
Email: brenda.heffernan@tafensw.edu.au

Cost

Purchase Price: $5.00 per CD and $5.00 postage within Australia.

Keeping Food Safe for All: Food Safety across industries

This interactive CD-ROM provides an introduction to food safety across four key industries: hospitality, health and community services, retail and food processing.

The resource has been prepared especially for learners who need assistance with language, literacy and/or learning skills and those for whom English is a second language, and who are currently employed in a food related industry, such as hospitality, health and community services, retail and food processing.

Editorial Details

The resource has been developed by Aspire Learning Resources.

Availability

Stephen White
Aspire Learning Resources
Level 8, 409 St Kilda Road,
Melbourne VIC 3004
Phone: 03 9820 1300
Email: swhite@aspirelr.com.au
Aspire Learning Resources website.

Cost

The CD-ROM (which includes the Facilitator's guide and Learner worksheets) retails for $49.95 (incl. GST).

Keys to Work: A teaching kit for developing the employability skills of CALD learners

This Adult Literacy National Project Innovative project is a practical kit for teachers to help their learners to understand and develop their employability skills. The activities specifically target new migrants and refugees who are learning English in Australia, and who need to develop an awareness of the employability skills required to effectively participate in the Australian workplace and wider society.

It may also be used by trainers and assessors in a workplace environment to introduce employability skills concepts to workers or trainees. The kit comprises a DVD and a teacher book of student worksheets that are able to be photocopied.

Editorial details

Imprint: AMES Resourcing, Learning and Innovation.
Date published: December 2008.

Availability

AMES Resourcing, Learning and Innovation
255 William Street
Melbourne VIC 3000
Ph: 03 9926 4694
Email: publications@ames.net.au

Cost

Purchase price:

  • Book: $30.00
  • DVD: $30.00

Something to do and Something to learn

This report explores the effectiveness of using m-learning technologies to deliver English language content to culturally and linguistically diverse (CALD) youth, particularly in the area of employment related language production skills.

This project aims to provide youth with flexible, portable, individualised access to language learning. It will capitalise on their enthusiasm for mobile technologies, harness the ubiquitous technology already being used for a range of social purposes, and explore its effectiveness in language and literacy delivery, both from the student and teacher perspective.

Editorial Details

Adult Multicultural Education Services (AMES).

Availability

AMES Sales Officer
Resourcing, Learning and Innovations Unit
Level 2, 533 Little Lonsdale St.
Melbourne VIC 3000
Ph: 0 3 9926 4690
Email: publications@ames.net.au
AMES website

Cost:

Free electronic copy:

Something to do and Something to learn report

Speak Safe: OHS Awareness for CALD Workers

Speak Safe is a trainer/DVD guide for trainers working with CALD migrants and refugees preparing to enter, or having recently entered, the Australian workplace. It focuses on the development of language, literacy and communication skills needed to understand, identify and raise queries about workplace safety issues.

Editorial Details

The resource has been developed by Adult Multicultural Education Services.
Authors: Maggie Power and Carmel O’Day.

Availability

Adult Multicultural Education Services
Phone: 13 26 37
Website: AMES website.

Cost

Trainer Guide retails for $20.00, CD/DVD pack for $15.00. Resources can be purchased from the AMES bookshop.

Taking Care-Effective Communication for CALD workers in Aged Care

A DVD based resource developed to address the workplace communication needs and cross cultural issues faced by CALD (Culturally and Linguistically Diverse) Personal Care Assistants working in the aged care industry. It follows two trainees during the first days of their work placement in an Aged Care Facility and shows a range of interactions with staff and residents.

The accompanying trainer guide presents a range of activities based on the DVD scenarios, and included such topics as meeting and talking with residents, communicating with residents with dementia, listening to handover reports, following workplace instructions, writing progress notes and incident reports and workplace negotiation.

A self accessed CD is included for learners who need extra listening, speaking and pronunciation practice. Taking Care is aligned with units of competency Community Services Training package CHCCOM2B- Communicate appropriately with clients and colleagues.

Editorial details

The resource was developed by Adult Multicultural Education Services (AMES).

Availability

The resource is available from:

AMES
255 William Street
Melbourne VIC 3000
Ph: 03 9926 4720

Cost

Purchase price:

  • Trainer guide $25.00
  • CD/DVD $45.00

Taxi! Online learning for Taxi Drivers

This website resource offers training support for CALD new and existing taxi drivers. The online resources are aligned with the following units from TL107 Transport and Logistics Training Package:

  • TLII909A - Provide taxicab customer service
  • TLIF7209A - Comply with safety and security procedures
  • TLIQ169A - Carry out financial transactions and maintain records
  • TLIH407B - Identify major roads services and attractions.

The resources are self paced, flexible, accessible and contextualised for the taxi industry. The customer service, safety and financial transactions units are national in their scope while the fourth unit Identify major roads, services and attractions is set in Adelaide due to the specific nature of this unit. Adelaide based users will be able to access all four units while learners from other states will only see the 3 units applicable nationally.

The website contains a wide variety of content and activities including interactive quizzes, questionnaires and downloadable activities and assessments which can be used by individuals to test their learning or provided to a third party for checking or as evidence of learner progress.

Developer

The resource was developed by Pathways Training and Placements Pty Ltd.

Availability

View the taxi online resource.

Cost

Purchase price: Nil. View the taxi online resource.

'Working it out': an e-learning resource for workplace communication

This CD ROM is suitable for use by workers employed in manufacturing, transport, mining and general construction industries and who may not be able to be released for off-site training or who work in geographically isolated areas. It is aimed at those who want to improve their language and literacy skills and to develop their computer skills as well, and begins with an introductory session to each section showing computer basics such as using a mouse, dragging and saving a file. A scenario depicting a workplace situation where there has been a breakdown in written communication is offered, with suggestions for improvement. Finally, there are a series of exercises involving click and drag techniques, followed by questions involving understanding and solving problems.

Editorial details

Author: Rizzo, Santina
Imprint: Melbourne: Adult Multicultural Education Service, 2003. CD ROM.

Availability

Sales Officer
Resources
AMES
GPO Box 4728
Melbourne VIC 3001
Fax: 03 9926 4690
Email: publications@ames.net.au

National Centre for Vocational Education Research
PO Box 8288
Station Arcade
Adelaide SA 5000
Australia.
Ph: 08 8230 8400
Fax: 08 8212 3436
Email: voced@ncver.edu.au.
Document delivery service in accordance with Australian copyright laws.

Cost

Purchase price: $29.95 (inc GST).

Financial Literacy

ASIC's Money Management resource

The Australian Securities and Investment Commission has published a range of educational and money management resources for humanitarian entrants to Australia.

The money management content will equip Literacy Practitioners with a valuable set of teaching resources that will assist in the learning needs of clients. The resources cater for different learning and literacy levels and cover topics including, household budgets, banking, paying bills, saving money, contracts, credit, types of credit debt working in Australia and insurance.

The content can be downloaded for free from the Money Smart website.

Right on the Money: Taking Control of Personal Finances

This DVD and workbook for adult language, literacy and numeracy learners covers:

  • developing a personal budget
  • using a savings plan
  • understanding debt and consumer credit and
  • making informed personal financial decisions.

Editorial details

TAFE NSW Access and General Education Curriculum Centre
Imprint: Granville, NSW, 2006. 147 p.; spiralbound + DVD

Availability

Order from TAFE NSW Resource Distribution Centre
website: TAFE NSW resources
email: taferesources@tafensw.edu.au
Phone: 02 9793 3347

Cost

Purchase price: $37.18

Money Business for Boards

This resource is an interactive learning resource to support BSBGOV403A Analyse financial reports and budgets. The resource is in CD format and has been developed for Indigenous Governing Committee members of incorporated organisations. It uses animation, voice and interactive learning activities to guide the learner through the process of planning, analysing and finalising an organisational budget.

Editorial details

The Learning Workshop Pty Ltd.

Availability

The Learning Workshop Pty Ltd
Suite 12
The Conservatory
12 Lake Street
Cairns QLD 4870
Ph: (07) 4041 0299

Cost

Purchase price: $70

Work Based Resources

Communication in the Workplace

This resource was developed to help assist people with language, literacy and numeracy (LLN issues undertaking any training program that includes the accredited unit ’Communication in the Workplace’.

The resource contains Trainers Notes, Learners Notes, Level 1 Activities and Level 2 Activities booklets.

Editorial details

Barkuma Incorporated.

Availability

Peter WilkesBarcuma Inc.
Level 1 / 260 Currie Street
Adelaide SA 5001
Website: Barkuma Inc.

Cost

Free electronic copy available from Barkuma’s website.

Flooring and Cabinetmaking extension project

This resource builds on two previous resources and provides additional units for learners undertaking the Certificate III in Flooring Technology (LMF31208) and the Certificate III in Cabinet Making - Kitchens and Bathrooms (LMF32109). The interactive websites provide content material, learning activities, interactive exercises and assignments that support an additional eight units of competency to the Flooring Technology website and an additional four units of competency to the Kitchen and Bathroom Cabinetmaking website.

The resources are designed to help learners acquire the underpinning knowledge needed to satisfy the theoretical components of the Flooring Technology and Cabinetmaking qualifications. They also provide various forms of support for learners with literacy or numeracy problems, such as voice-over narrations of all learning content, video clip demonstrations of workplace practices, extensive use of diagrams and photos, self-check interactive exercises and clear explanations of technical terms and key principles.

Editorial details

McElvenny Ware Pty Ltd.
Availability

Manufacturing Skills Australia (Industry Skills Council)
PO Box 289
North Sydney NSW 2059
Phone: 1800 358
Website:
Flooring technology
Kitchen and bathroom cabinetmaking

Cost

  • Website - free
  • Flooring technology CD - $39.50 (GST inclusive)
  • Kitchen and bathroom cabinetmaking CD - $39.50 (GST inclusive)

Improving Communication in the Workplace

This report identifies strategies and makes recommendations that are aimed at improving the participation rate by Australian manufacturing sector workers in basic literacy and numeracy programs. The project objective is to facilitate greater participation of employers and workers in further development, and contribute to a culture of life long learning. It is hoped that the increase in foundation skills for workers will contribute to efficiencies in the way industries handle innovation and technology in the future.

Editorial Details

Manufacturing & Engineering Skills Advisory Board Inc.

Availability

Mr. Casey van Berkel
Principal Consultant
Tilburg Consulting Pty Ltd.
45 South Beach,
Torquay, VIC 3228
Ph/Fax: 0352614326
Email: caseyvb@bigpond.com

Cost

Free electronic copy:

Improving Communications in the Workplace

'Let's work together to get back to work': a guide to making a claim for workers compensation and returning to work: implementation guide

The guide offers explanations and strategies to enable employees with language, literacy and numeracy (LLN) needs to improve their understandings of the WorkCover system and to give step by step instructions to making a claim for workers compensation and returning to work. A key aspect is a flow chart which documents the process of rehabilitation and the return to work in 6 easy-to-follow steps:

  • When you are injured as a result of work and cannot do your normal job
  • Claim for workers compensation
  • Rehabilitation
  • Plan your return to work
  • Return to work
  • More information.

Colour coded sections enables employees to refer to each stage of the process they're in, and there are Help pages at the end of each section. The document is consistently formatted to assist the employee to deal with each step of the process, covering what their and their employer's responsibilities are, who else can be involved, the role of the Case Manager and the names of the forms required for completion. The help section includes:

  • glossary details
  • practical exercises
  • key statements and questions
  • a reference list of relevant people that may be able to help the injured employee.

Editorial details

Imprint: Adelaide: Adelaide Institute of TAFE. Workplace Education Service, 2004. 44 p.

Availability

National Centre for Vocational Education Research
PO Box 8288
Station Arcade
Adelaide SA 5000
Australia.
Ph: 08 8230 8400
Fax: 08 8212 3436
Email: voced@ncver.edu.au.
Document delivery service in accordance with Australian copyright laws.

Electronic resource available via the Vocational Education website.

Cost

Purchase price: free.

Numeracy in Practice

Numeracy in Practice is a free professional resource to support the development of practitioner numeracy proficiency skills and numeracy training skills including:

  • overcoming maths anxiety;
  • building numeracy proficiency skills;
  • building specialist adult numeracy teaching skills; and
  • building knowledge of numeracy in the workplace context.

The resource comprises a guide, a numeracy proficiency assessment tool for the process manufacturing industry and six snapshots.

Editorial details

Oggi Consulting Pty Ltd

Availability

Oggi Consulting Pty Ltd
PO Box 20
MENTONE  VIC  3194
Ph: 03 9774 3938
Email: oggiconsulting@optusnet.com.au
Oggi Consulting resources website.

Cost

This resource is freely available for download from these websites:

The Grammar Disc (DVD ROM)

This unique interactive product has been developed for Deaf people to improve their workplace reading and writing skills in English. The material depends entirely on visual representations with instruction provided in Australian Sign Language with optional captions and voiceover to allow access to other learners and trainers. The material focuses on the basics of English grammar and shows how key grammar rules operate in various work related applications. Each lesson provides exercies to practice the rules and skills taught. The resource also provides other learning tools including a glossary of grammar terms and signs, as well as a tense reference.

For further information visit The Grammar Disc website.

Editorial details

Author: Geoff Pearson
Publisher: WestOne Services, 2009
ISBN: 978-1-74205-386-8

Availability

The resource is available online from Training Curriculum Services.

Links to the order site are also at:

National Centre for Vocational Education Research
PO Box 8288
Station Arcade
Adelaide SA 5000
Australia.
Ph: 08 8230 8400
Fax: 08 8212 3436
Email: voced@ncver.edu.au.
Document delivery service in accordance with Australian copyright laws.

Cost

$55.00 inc GST.

Understanding and responding to behaviours of concern - for workers supporting older people living at home

The 24 minute DVD 'Understanding and responding to behaviours of concern' will assist workers supporting older people living at home with the communication, risk management and reporting skills they need when dealing with a client’s behaviour that they find concerning.

This DVD looks at some behaviours of concern that support workers may come across and emotional, social, environmental and physical causes and triggers. The DVD chapters are:

  • what is a behaviour of concern; 
  • types of behaviours of concern; 
  • causes of behaviours of concern;
  • know your client; 
  • communication; 
  • aggression and risk; and 
  • reporting behaviours of concern.

The resource will be particularly useful to workers with language, literacy and numeracy difficulties as it gives a visual and oral introduction to the concepts and language of understanding and responding to behaviours of concern.

The resource also comes with a CD containing a trainer guide and support materials that can be customised for different working and training situations.

Editorial details

Southern Cross Care (VIC)

Availability

Ideas That Work
7 Murray St
Prahran VIC 3181
Phone: 03 95251407
Email: ideas@ideasthatwork.com.au
Ideas That Work website

Cost

$135.00 (GST Inclusive).

Welcome to Work

This is a DVD and accompanying guide depicting what an office looks like, the type of work people do and the way people work together. The guide describes the various ways the resource can be used. It identifies teaching strategies, includes sets of questions and discussion topics, highlights language and literacy issues and provides additional activities. The kit is intended for people in pre-vocational training, those who need assistance with language and literacy, those for whom English is a second language, those preparing to re-enter the workforce, and those with little knowledge of a business environment.

Editorial details

Melbourne: Aspire Training and Consulting, 2003. 53 p. + DVD (20 mins.).

Availability

Aspire Training and Consulting
Level 2
409 St Kilda Road
Melbourne VIC 3004
Ph: 03 9820 1300
Fax: 03 9821 4392
Email: national@aspiretraining.com.au

National Centre for Vocational Education Research
PO Box 8288
Station Arcade
Adelaide SA 5000
Australia.
Ph: 08 8230 8400
Fax: 08 8212 3436
Email: voced@ncver.edu.au.
Document delivery service in accordance with Australian copyright laws.

Cost

Purchase price: $45.95 (including GST).

Well Trained: workplace training and you

This CD ROM contains four individual training resources, each relating to a different industry:

  • aged care
  • food processing
  • asset maintenance
  • manufacturing.

Each resource works on both a generic and a specific level. The target audience is comprised of: experienced Workplace English Language and Literacy (WELL) program practitioners moving to a new industry; practitioners new to the WELL program; WELL practitioners and content experts jointly involved in program delivery; and workplace trainers delivering accredited training. The resource aims to give practitioners practical examples of training programs that can be contextualised to suit their particular workplace. The resource supports:

  • The Community services training package (CHC02)
  • The Asset maintenance training package (PRM04)
  • The Food processing industry training package (FDF03)
  • The Pulp and paper manufacturing industries training package (FPP01).

Editorial details

Corporate author: Linda Wyse and Associates.
Imprint: Richmond, Vic.: Linda Wyse and Associates, 2005. CD ROM.

Availability

Linda Wyse and Associates
PO Box 4139
Richmond VIC 3121
Ph: 03 9429 7551
Fax: 03 9429 7221
Email: linda@lwa.au.com

National Centre for Vocational Education Research
PO Box 8288
Station Arcade
Adelaide SA 5000
Australia.
Ph: 08 8230 8400
Fax: 08 8212 3436
Email: voced@ncver.edu.au.
Document delivery service in accordance with Australian copyright laws.

Cost

Purchase price: only postage and handling.

Working Safely

This package consists of notes for trainers, learning workbooks and activity sheets that incorporate adult literacy and numeracy skills with accredited training. It is aligned with the unit ‘follow safe working policies and procedures’ (LMFCR0001B), common to many training packages.

Editorial Details

The resource has been developed by Barkuma Training.

Availability

Peter Wilkes
Barkuma Training
Email: pwilkes@barkuma.com.au
Website: Barkuma Inc website

Workplace Health and Safety: online training resource kit

This is an on-line version of the original print version of the Workplace health and safety: training resource kit (ARIS res. no. 969) which provides trainees with more flexibility when learning at the same time as gaining some computer and online experience. Most of the training exercises are click and drag tasks but there are some activities which require writing. Addressing an identified shortfall in relevant resources on occupational health and safety for teacher/trainers working with learners with limited English language and/or literacy skills, this package offers some excellent materials for the development of training around content relating to health and safety in the workplace. It has been designed as a self-access resource, incorporating workplace activities, listening tasks and writing exercises. The topics covered include:

  • The Safety Law
  • Health and hygiene
  • Recognising safety hazards
  • Manual handling
  • Hazardous substances
  • Noise in the workplace
  • Machine and equipment safety
  • Personal protective equipment
  • Working in confined spaces
  • Emergency procedures
  • Claims management and rehabilitation
  • Workplace Bullying and Harassment.

The curriculum developers have obviously considered in detail, ways of building up the context and knowledge base of the learners, devising simple but effective pre-training survey questions, which enable the resource user to focus on particular aspects of health and safety relevant to them. The resource uses effective graphics to emphasizes the points being made. The package was developed for use nationally, as well as for a specific group of learners at Bridgestone TG Australia.

Editorial details

Author: Chan-Lee, Wing-Yin; Purcell, Doug; Owen, Sheila.
Imprint: Adelaide: Adelaide Institute of TAFE. Workplace Education Service and the Vocational Preparation Department, 2000.

Availability

Online from via the Safe Work SA website.

Cost

Purchase price: free.

World of Work Resources Booklets

The WOW (World of Work) resource booklets provide a range of language, literacy and numeracy activities to build skills and knowledge for the following industry sectors:

  • construction;
  • hospitality; and
  • horticulture.

It includes reading and writing activities to build work readiness.  Content also provides opportunities to build reading, writing and communication skills about workplace documents relevant to the industry sector. Topics include preparing for work in a specific industry, workplace health and safety, industry codes and practices, understanding workplace instructions and processes relevant to that industry.

Editorial details

Vocational Education and Training

Availability

Tropical North Queensland TAFE
Eureka Street
CAIRNS QLD  4870
Ph: 07 4042 2419
Fax: 07 4042 2418
Email: indigenous.lead@tafe.qld.edu.au
Tropical North Queensland TAFE website

Cost

  • WOW Get Ready for Commercial Cooking - $15.00 (GST Inc)
  • WOW Get Ready for Construction Work - $15.00 (GST Inc
  • WOW Get ready for Horticulture Work - $15.00 (GST Inc)

Writing Successful Tenders

Written to assist people new to the 'game', (those who've done it for a while without as much success as they'd like) or people with lower levels of literacy and numeracy, this book provides information on the business of writing tenders. The resource looks at the steps in involved including:

  • setting yourself up to write a tender
  • deciding whether to tender
  • reading the tender documents
  • completing calculations and budgeting.

Within each of these sections there are small business case studies, checklists for starting a small business and calculating running costs, information regarding legal status, licensing requirements and legislative compliance, tender types and what they mean, knowing the differences between being a contractor and an employee, and how to find and use business resources to help. This could be an invaluable tool for small business classes, workers wanting to take advantage of tendering and contacting processes, and individuals wanting to reflect on, or update their tender writing skills.

Editorial details

Author: Fitzpatrick, Lynne; McKenna, Rosa; Dickson, David.
Imprint: West Melbourne, Vic.: Communication in Education and Training (COMMET), 2000. 29 p.

Availability

COMMET
Level 1
339 William St
West Melbourne VIC 3003
Ph: 03 9326 8369
Fax: 03 9326 8670
Email: commet@labyrinth.net.au
or Download from COMMET

National Centre for Vocational Education Research
PO Box 8288
Station Arcade
Adelaide SA 5000
Australia.
Ph: 08 8230 8400
Fax: 08 8212 3436
Email: voced@ncver.edu.au.
Document delivery service in accordance with Australian copyright laws.

Cost

Purchase price: free.

Professional Skills development

A Professional Development Guide for WELL Practitioners

This resource was developed to support the professional development of WELL practitioners. The resource includes a website, Manual and PowerPoint presentation.

Editorial details

Manufacturing and Engineering Skills Advisory Board (MESAB).

Availability

MESAB
Level 1 1378 – 1380 Toorak Road
Camberwell VIC 3124
Ph: 03 9889 0966
Fax: 03 9809 4799
Email: mesab@mesab.com.au

Cost

Free access at the WELL Practioners website.

A Question of Literacy: A PD Resource for Security Industry RTOs

A CD based audio-visual presentation with accompanying documents and facilitator’s guide, this resource aims to support trainers by assisting them to:
understand the concept of literacy more fully;

  • recognise the key linguistic features of the Australian Core Skills Framework (ACSF);
  • identify the implicit language, literacy and numeracy requirements within units of competence in the CCP07 Training Package and relate these to the ACSF; and
  • develop training materials and assessment tasks which relate to the industry context at an appropriate target level.

Author

Agenda Communication Pty Ltd.

Availability

Agenda Communication Pty Ltd.
Geoff Pearson
Phone: 08 9330 8989
Email: gpearson@highway1.com.au

National Centre for Vocational Education Research
PO Box 8288
Adelaide SA 5000
Australia
Ph: 08 8230 8400
Fax: 08 8212 3436
Email: voced@ncver.edu.au
Document delivery service in accordance with Australian copyright laws.

Cost

$22.00 (GST incl.) includes postage and handling.

Claremont College Literacy Support Program

This Adult Literacy National Project Innovative Project by Claremont College is a report on a program that was designed for disengaged and disadvantaged young adults in the New Norfolk community in Tasmania. The desired outcomes of the program were to:

  • Increase participants' learning outcomes with particular emphasis on literacy, numeracy and IT skills;
  • increase participants' employment and further education opportunities;
  • develop and extend the skills of staff working with the target group;
  • develop a sustainable delivery and training model for use by other communities.

The report details the keys to a successful project; stages of the project’s development; strategies and resources used throughout the project to teach and assess language, literacy and numeracy; and student work samples.

Author

Claremont College.
Lynne Hanlon
Claremont College
03 6249 6868
lynne.hanlon@education.tas.gov.au
Claremont College Final Report

Creating the Connections: A digital stories resource kit for adult literacy teachers

This flexible resource kit guides teachers through the process of developing student's skills to create digital stories about their local communities. Activities develop students' oral and written communication skills, Information and Communication Technologies (ICT) skills, project planning skills and employability skills. It has been developed to suit the diverse needs of students in a range of locations and educational settings.

The ten session plans in the kit are accompanied by printable tasks and handouts for students. Teachers with varying ICT skills will find useful information and training tips. There are also tips for teachers about setting up projects and maximising the development of the students' skills as they engage with the activities in the resource kit. The kit includes sample digital stories and copyright-free photos and music.

You can buy this kit on CD from AMES Shop. Otherwise it can be downloaded free from Creating the Connections.

Keys to Work: A teaching kit for developing the employability of skills of CALD learners

This Adult Literacy National Project Innovative project is a practical kit for teachers to help their learners to understand and develop their employability skills. The activities specifically target new migrants and refugees who are learning English in Australia, and who need to develop an awareness of the employability skills required to effectively participate in the Australian workplace and wider society.

It may also be used by trainers and assessors in a workplace environment to introduce employability skills concepts to workers or trainees. The kit comprises a DVD and a teacher book of student worksheets that are able to be photocopied.

Editorial details

Imprint: AMES Resourcing, Learning and Innovation.
Date published: December 2008.

Availability

AMES Resourcing, Learning and Innovation
255 William Street
Melbourne VIC 3001
Ph: 03 9926 4694
Email: publications@ames.net.au

Cost

Purchase price:

  • Book: $25.00
  • DVD: $25.00

Playford Literacies

This Adult Literacy National Project Innovative Project is a report on a project undertaken by the University of South Australia in the City of Playford, a Local Government area in northern Adelaide. The aim of the project was for a range of government, education and human service organisations to work collaboratively to build LLN capacity in the in the region. Collaboration occurred in the context of different definitions and understandings of Language, literacy and numeracy provision. The report details key learning from the project, which was driven by a local government derived ‘community engagement framework’ serving as a touchstone for meeting residents’ LLN needs.

Author

University of South Australia.
Further information can be obtained by contacting:

Dr Sue Shore
University of South Australia, Magill Campus
Ph: 08 8302 4061
sue.shore@unisa.edu.au
Playford Literacies Final Report

Sharing Innovative Best Practice

This Adult Literacy National Project Innovative Project’s DVD, showcases adult literacy and numeracy teaching practices. It can be used for professional development purposes, teacher training and advocacy for adult literacy and numeracy services.

Availability

The resource has been developed by the University of Technology, Sydney. Further information can be obtained by contacting:

Jacquie Widin
Ph: 02 9514 3030
Email: jacquie.widin@uts.edu.au

What Works: Language, Literacy and Numeracy in Training and Assessment

‘What Works’ is a language, literacy and numeracy (LLN) training and professional development resource. The resource consists of eighteen LLN video segments that are available to view online or download for free via the Ideas That Work website.

The What Works videos are grouped into three series:

  • Introduction to LLN series (9 videos)
  • Practical LLN tips for trainers and assessors series ( 9 videos)
  • Introduction to workplace LLN series (1 video)

These LLN videos can be used for:

  • your own professional development as a VET practitioner or workplace trainer
  • supporting the delivery of LLN specific units such as unit 'TAELLN401A / TAELLN411 Address adult language, literacy and numeracy skills'
  • LLN professional development for RTOs and their non-training staff
  • learners undertaking qualifications such as 'TAE40110 Certificate IV in Training and Assessment'

Editorial details

Ideas That Work

Resource Availability

Ideas That Work
7 Murray St
Prahran VIC 3181
Phone: (03) 9525 1407
Fax: (03) 9525 1424
Email: info@ideasthatwork.com.au
Website: Ideas That Work website

Cost

Free. If your download speed is slow or you need higher resolution video there are a limited number of free copies of the What Works DVD (containing all 18 videos) available in return for providing us with feedback on the What Works videos. Please contact Ideas That Work on 03 9525 1407 or email info@ideasthatwork.com.au.

Working Safely

This package consists of notes for trainers, learning workbooks and activity sheets that incorporate adult literacy and numeracy skills with accredited training. It is aligned with the unit ‘follow safe working policies and procedures’ (LMFCR0001B), common to many training packages.

Editorial Details

The resource has been developed by Barkuma Training.

Availability

Peter Wilkes
Barkuma Training
Email: pwilkes@barkuma.com.au
Barkuma Inc website

Cost

The resource can be accessed free of charge at the website.

Workplace health and safety: online training resource kit

This is an on-line version of the original print version of the Workplace health and safety: training resource kit (ARIS res. no. 969) which provides trainees with more flexibility when learning at the same time as gaining some computer and online experience. Most of the training exercises are click and drag tasks but there are some activities which require writing. Addressing an identified shortfall in relevant resources on occupational health and safety for teacher/trainers working with learners with limited English language and/or literacy skills, this package offers some excellent materials for the development of training around content relating to health and safety in the workplace. It has been designed as a self-access resource, incorporating workplace activities, listening tasks and writing exercises.

The topics covered include:

  • The Safety Law
  • Health and hygiene
  • Recognising safety hazards
  • Manual handling
  • Hazardous substances
  • Noise in the workplace
  • Machine and equipment safety
  • Personal protective equipment
  • Working in confined spaces
  • Emergency procedures
  • Claims management and rehabilitation
  • Workplace Bullying and Harassment.

The curriculum developers have obviously considered in detail, ways of building up the context and knowledge base of the learners, devising simple but effective pre-training survey questions, which enable the resource user to focus on particular aspects of health and safety relevant to them. The resource uses effective graphics to emphasise the points being made. The package was developed for use nationally, as well as for a specific group of learners at Bridgestone TG Australia.

Editorial details

Author: Chan-Lee, Wing-Yin; Purcell, Doug; Owen, Sheila.
Imprint: Adelaide: Adelaide Institute of TAFE. Workplace Education Service and the Vocational.
Preparation Department, 2000.

Availability

Online from SafeWork SA.

Cost

Purchase price: free.

Writing successful tenders

Written to assist people new to the 'game', (those who've done it for a while without as much success as they'd like) or people with lower levels of literacy and numeracy, this book provides information on the business of writing tenders. The resource looks at the steps in involved including:

  • setting yourself up to write a tender
  • deciding whether to tender
  • reading the tender documents
  • completing calculations and budgeting.

Within each of these sections there are small business case studies, checklists for starting a small business and calculating running costs, information regarding legal status, licensing requirements and legislative compliance, tender types and what they mean, knowing the differences between being a contractor and an employee, and how to find and use business resources to help. This could be an invaluable tool for small business classes, workers wanting to take advantage of tendering and contacting processes, and individuals wanting to reflect on, or update their tender writing skills.

Editorial details

Author: Fitzpatrick, Lynne; McKenna, Rosa; Dickson, David.
Imprint: West Melbourne, Vic.: Communication in Education and Training (COMMET), 2000. 29 p.

Availability

National Centre for Vocational Education Research
PO Box 8288
Station Arcade
Adelaide SA 5000
Australia.
Ph: 08 8230 8400
Fax: 08 8212 3436
Email: voced@ncver.edu.au.
Document delivery service in accordance with Australian copyright laws.

Cost

Purchase price: free.

You're Not On Your Own: Supporting Apprentices' Core Skills

A resource kit for the professional development of Field Officers in Group Training Organisations and RTO trainers who work with apprentices. The CD ROM provides Facilitator Guides, multi-media resources, participant materials and further information for a two day professional development experience. The workshops provide GTO staff with key understandings, strategies and confidence to address language, literacy and numeracy issues in the recruitment, selection and training of apprentices; and with host employers and training providers.

Editorial Details

Authors: Peter Waterhouse and Oenone Serle.
Imprint: Group Training Association Victoria & Workplace Learning Initiatives Pty Ltd, 2009.

Availability

Group Training Association Victoria.
Ms Pam Jonas
Manager Policy and Research
113 Drummond Street
Carlton South Victoria 3053
Ph: 03 9639 3955
pam@gtavic@asn.au

National Centre for Vocational Education Research
PO Box 8288
Station Arcade
Adelaide SA 5000
Australia
Ph: 08 8230 8400
Fax: 08 8212 3436
Email: voced@ncver.edu.au
Document delivery service in accordance with Australian copyright laws.

Cost

$55.00 GST inclusive.