Information for VET Student Loans Students

VET Student Loans commenced on 1 January 2017, replacing the VET FEE-HELP scheme. This page contains resources and information for current and prospective students on VET Student Loans.

Resources for Students


The VET Student Loans Information Booklet 2017 provides a summary of the key points a person applying for or receiving a VET Student Loan needs to know.

Fact Sheets


  • Students can search for courses and course providers, including VET Student Loan Approved courses and providers at MySkills
  • Information for students about government assistance for financing tertiary study is available at Study Assist

Frequently Asked Questions

Eligibility information for students wanting to apply for VET Student Loans can be found in the VET Student Loans Information Booklet 2017. Students must read this booklet before applying for VET Student Loans.

  • VET Student Loans are available for diploma and above level qualifications.
  • Students are able to apply for a VET student loan for any approved course, offered by a VET Student Loans approved provider.
  • Students must meet citizenship, residency and student entry requirements to be eligible for a VET Student Loan.

For information on available assistance for other qualifications (e.g. lower level certificate Vocational Education and Training courses) students should talk to their provider, check the myskills website or refer to their relevant state or territory education website.

VET Student Loans is only available for approved courses. Eligible students will be entitled for loans up to a capped amount. Providers may charge above the cap for a course, and if so, students will be expected to pay the difference. Payments will be required according to the provider's billing period.

The VET Student Loans (Courses and Loan Caps) Determination 2016 available on lists all VET Student Loan approved courses and the maximum loan cap for each course.

Students can also search for courses and compare providers on the MySkills website ( VET Student Loans approved courses are identified by a 'VSL' symbol.

VET Student Loan Providers approved to deliver VET Student Loans eligible courses from July 1 2017 can be found in the 2017 Approved Course Providers List on

Eligible courses, and the providers approved to deliver them, are also available on Australia's directory of training -

  • Search myskills website
  • Choose a VET Student Loans approved course at an approved provider. Ask your provider weather they offer VET Student Loans for that course.
  • Enroll with your provider.
  • Give your provider required eligibility information evidence.
  • Complete the required information in the electronic Commonwealth Assistance Form (eCAF).
  • IMPORTANT: You must submit your eCAF application to the Commonwealth before your 1st census day

Contact your VET Student Loans provider if you are having difficulty with submitting your eCAF or if changes are required to the enrolment details provided.

REMINDER: You must remember to submit your eCAF on or before your 1st census day.

If your provider has been unable to assist, please submit an enquiry below.

For information about how to view and manage your VET Student Loans (HELP) debts, please refer to the VET Student Loans Information Booklet 2017.

As the national regulator for VET, the Australian Skills Quality Authority (ASQA) is responsible for investigating allegations of issues with the quality of training or student treatment by training providers. ASQA uses information from the complaints process to determine how it regulates certain providers. Should you have concerns regarding your experiences, you may wish to submit a formal complaint to ASQA via their complaints page.

For assistance and information regarding complaints and grievances please refer to the Debt Complaints Page.

If you have any further issues relating to your debt, please refer to the Debt Complaints page and see the frequently asked question' relating to this issue.

Information for students impacted by a provider closure is available on the Provider closures page.

From 1 July 2017, a student engagement and progression requirement applies to a students continued access to a VET Student Loan.

An invitation email with login details to the eCAF system will be sent to you requesting that you indicate your study intent and complete a short survey. Depending on the duration of your course and the length of time you take to complete the course, you may be requested to complete this form more than once during the length of your course. If you do not complete the form and survey within the required time, you may be ineligible to continue accessing VET Student Loans to pay for the remainder of your course tuition fees.

Contact your provider if you have any queries. Please refer to the ‘Student engagement and progression FAQs factsheet’ for further information.

VET Student Loans Students

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