Inclusion Support Program (ISP)

The Inclusion Support Program (ISP) commenced on 1 July 2016.

The ISP assists Early Childhood and Child Care (ECCC) services to build their capacity and capability to include children with additional needs in mainstream services; providing them with an opportunity to learn and develop alongside their typically developing peers.

Managing the program

To ensure the Inclusion Support Program is delivered consistently across the country, the Department has contracted seven Inclusion Agencies (IAs) and one Inclusion Development Fund  Manager (IDFM).

Inclusion Agencies (IA)

There is one IA for each state and territory, except for New South Wales and the Australian Capital Territory, which is serviced by a single IA.

Agencies will work with eligible ECCC services to assist them with increasing and improving their ability to include children with additional needs.

Inclusion Development Fund (IDF)

The IDF provides funding to assist eligible ECCC services to address a barrier to inclusion that cannot be resolved by support provided by an IA.

Inclusion Development Fund Manager (IDFM)

The IDFM ensures Inclusion Development Fund is managed fairly Australia wide. This is achieved by applying a consistent approach to assessing funding applications and communicating outcomes to services.

Information on how to contact your IA/the IDFM.

Inclusion Support Portal

The Inclusion Support (IS) Portal is a web-based application that is used by child care services to interact with the ISP. It provides step-by-step help for services to develop an online Strategic Inclusion Plan (SIP) and apply for funding through the Inclusion Development Fund.

Inclusion Support Portal changing to PRODA

The authentication method for accessing the Inclusion Support Portal (IS Portal) will be changing from AUSkey to PRODA from Monday 10 February 2020. This brings the IS Portal into line with the authentication method for the Child Care Subsidy System (CCSS).

Early Childhood Education and Care service users of the IS Portal will use their existing PRODA credentials (that is, the same PRODA credentials that you use for the CCSS).

For most existing users, when you access the IS Portal from 10 February 2020, (at you should be automatically connected to the IS Portal once you enter your PRODA credentials.

For some users, you may have an additional step of selecting your organisation, role type and requesting access. Once your organisation’s access delegate has approved your access you will be able to use your PRODA credentials to the IS Portal. 

Further information on accessing the IS Portal using PRODA can be found in the Inclusion Support Portal access using PRODA Fact sheet.

Further information on accessing the IS Portal can be found in the Inclusion Support Portal Information webpage and in the ISP User Guide.

Once access has been granted, users can log into the portal from the Inclusion Support Portal Information web page.

Further information

Stakeholders and ECCC services can read more about the program, including its objectives and types of support available, in the ISP Guidelines.

The following Frequently Asked Questions (FAQ) documents are also available:

The department is reviewing the ISP Guidelines to ensure that the proposed changes will improve the program outcomes, being to support the participation of children with additional needs in early childhood education and care, and to support the participation of parents in the economy.

The department plans to publish the revised ISP Guidelines in 2020.

Contact information

To contact the Department about the Inclusion Support Program, please email: