The Inclusion Support (IS) Portal is a user-friendly, simplified web-based application to help Early Learning and Child Care services interact with the Inclusion Support Programme (ISP).
The IS Portal provides step-by-step guidance for child care services to complete an online Strategic Inclusion Plan and access funding available through the Inclusion Development Fund.
All users of the IS Portal must be registered with a Standard AUSkey, a product of the Australian Business Register (ABR). The Australian Government standard for all online services is that individual users must be identified when accessing government services online. As the IS Portal collects and stores personal information, the Department must provide appropriate authentication to ensure all users are authorised to access the system.
For support to register with a standard AUSkey and install your AUSkey, please see the ABR Website.
Access to the IS Portal
Child care services that need access to the IS Portal should contact their Inclusion Agency. Before requesting access to the IS Portal, all users must be:
- identified as a 'key' or 'authorised' person on their personnel record in their Child Care Subsidy System (CCSS) software. They will also need an email address that is unique to them and saved on their personnel record in Child Care Subsidy System (CCSS) software.
- registered with a standard AUSkey. Further information about AUSkey is available on the Australian Business Register website.
These requirements make sure the person is authorised to access the IS Portal and engage with the Inclusion Support Programme on behalf of the child care service.
A flowchart is available to assist Early Childhood and Child Care services to understand the process of accessing the IS Portal
An ISP User Guide is available to provide guidance to Early Childhood and Child Care services, Inclusion Agencies and the Inclusion Development Fund Manager about the Inclusion Support Programme and IS Portal.
- ISP User Guide – Section 1: Overview
- ISP User Guide – Section 2: Strategic Inclusion Plan
- ISP User Guide – Section 3: Inclusion Development Fund
- Barriers and Strategies definitions
The user guide includes information about:
- roles and responsibilities
- the IS Portal
- Strategic Inclusion Plans
- the Inclusion Development Fund, and
- specialist equipment.
The user guide will be updated from time to time to respond to issues identified as part of the Inclusion Support Programme.
FAQ about the Inclusion Support Portal
Frequently Asked Questions about the IS Portal are available to assist Early Childhood and Child Care services and Inclusion Agencies with commonly asked questions about the IS Portal.
Task cards for the Inclusion Support Portal
The following task cards provide step-by-step guidance for Early Childhood and Child Care services and Inclusion Agencies when using the IS Portal.
For child care services:
- Provisioning other users with access to the Strategic Inclusion Plan (SIP)
- Completing a SIP
- Completing an Inclusion Support (IS) Case
For Inclusion Agencies:
IS Portal support
The ISP Support Contacts Guide will assist child care services, Inclusion Agencies and the Inclusion Development Fund Manager access the most appropriate support when using the IS Portal.
Paper based forms
To support Early Childhood and Child Care services that do not have access to appropriate technology, such as Budget Based Funded (BBF) services, paper based Strategic Inclusion Plan and Inclusion Development Fund application forms are available from the links below: