Inclusion Support Portal Information

The Inclusion Support (IS) Portal is a user-friendly, simplified web-based application to help Early Learning and Child Care services interact with the Inclusion Support Programme (ISP).

The IS Portal provides step-by-step guidance for child care services to complete an online Strategic Inclusion Plan and access funding available through the Inclusion Development Fund.

Inclusion Support Portal changing to PRODA

The authentication method for accessing the IS Portal will be changing from AUSkey to PRODA on Monday 10 February 2020.  This brings the IS Portal into line with the authentication method for the Child Care Subsidy System (CCSS).

Early Childhood Education and Care service users of the IS Portal will use their existing PRODA credentials (that is, the same PRODA credentials that you use for the CCSS).

For most existing users, when you access the IS Portal from 10 February 2020, (at https://inclusionsupport.dss.gov.au/ispportal/) you should be automatically connected to the IS Portal once you enter your PRODA credentials.

For some users, you may have an additional step of selecting your organisation, role type and requesting access. Once your organisation’s access delegate has approved your access you will be able to use your PRODA credentials to the IS Portal. 

Further information on accessing the IS Portal using PRODA can be found in the Inclusion Support Portal access using PRODA Fact sheet.

If you are having trouble accessing the IS Portal using PRODA, please refer to the Inclusion Support Portal Transition to PRODA Frequently Asked Questions.

Login to the IS Portal

ISP User Guide

An ISP User Guide is available to provide guidance to Early Childhood and Child Care services, Inclusion Agencies and the Inclusion Development Fund Manager about the Inclusion Support Programme and IS Portal.

The user guide includes information about:

  • roles and responsibilities
  • the IS Portal
  • Strategic Inclusion Plans
  • the Inclusion Development Fund, and
  • specialist equipment.

The user guide will be updated from time to time to respond to issues identified as part of the Inclusion Support Programme.

FAQ about the Inclusion Support Portal

Frequently Asked Questions about the IS Portal are available to assist Early Childhood and Child Care services and Inclusion Agencies with commonly asked questions about the IS Portal.

Task cards for the Inclusion Support Portal

The following task cards provide step-by-step guidance for Early Childhood and Child Care services and Inclusion Agencies when using the IS Portal.

For child care services

For Inclusion Agencies

IS Portal support

The ISP Support Contacts Guide will assist child care services, Inclusion Agencies and the Inclusion Development Fund Manager access the most appropriate support when using the IS Portal.

Paper based forms

To support Early Childhood and Child Care services that do not have access to appropriate technology, such as Budget Based Funded (BBF) services, paper based Strategic Inclusion Plan and Inclusion Development Fund application forms are available from the links below: