HITS User guide
Download the HITS user guide
- eSAM Basic Registration Sign-In and User Account Management
- PSC Quick Reference Guide HITS – Inviting users
- Registering in eSAM for HITS access video
HITS Training Videos
Note, from 1 January 2017 VET FEE-HELP ceased and VET Student Loans commenced. For more information visit VET Student Loans. Providers that require assistance with the HELP IT System (HITS) can direct their enquiries to the department via the VET FEE-HELP Provider online enquiry form.
For all HITS enquiries for Approved Higher Education and FEE-HELP Providers, please email FEE-HELP@education.gov.au.