Financial Integrity

The Australian Government provides a significant investment through child care subsidies to improve families' access to quality early education and care, to support parents as they balance work and family responsibilities, and to increase engagement with the workforce.

Providers of child care services are responsible for making sure that they, their employees and educators meet all obligations under National Law and Family Assistance Law.

The department is responsible for making sure tax dollars are spent correctly. Misuse of child care subsidies can cause problems for families. It can also damage the public's perception of the child care sector.

Resources to help you comply with the Family Assistance Law

The department has prepared a range of resources to help providers comply with the rules. These include:

New resources on a range of topics will be added to the website as they become available. For the latest additions, please subscribe to weekly emails and visit the website regularly.

Help us keep the system fair

We encourage everyone, including members of the public, to help us ensure child care payments are only made to those who are entitled to receive them – not to people who 'accidentally' or intentionally set out to exploit the system.

If you think a child care service or an individual is doing the wrong thing or is trying to get an unfair advantage, please contact us – you don't even have to give us your name – by:

Child Care Financial Integrity Strategy (Integrity Strategy)

The Integrity Strategy summarises the department's approach to ensuring child care funding is being properly administered by providers. The Integrity Strategy also details the principles that support the department to make fair and consistent decisions in response to financial integrity matters.

The Integrity Strategy will help you understand the department's expectations, potential intervention responses and the assistance we provide to help providers, services, educators and families gain the necessary skills and knowledge to comply with the law.

If you have any questions about child care financial integrity, please email

Child Care Enforcement Action Register

The Child Care Enforcement Action Register contains a list of services that have been penalised for breaking the law. The Register provides details about each service and the reason for imposing the penalty.

Where to go if you have Child Care Subsidy questions

If you have any questions about the Child Care Subsidy (CCS) or the Child Care Subsidy System (CCSS), the CCS Helpdesk is available from 9am-5pm AEST Monday to Friday: