From 1 July 2023, families using child care must pay the gap fee using electronic means. Use this kit to let your families know about the changes.
On this page:
Who should use this kit
This kit is for early childhood education and care providers and services. It contains materials to share with families at your service.
When to use this kit
The changes to gap fee payments start on 1 July 2023. Please share the information in this kit with families in the lead up to July.
Printable material
Display and distribute our fact sheet at your services.
Changes to gap fee payments fact sheet
Social media content
Copy and share a post on your social media channels.
Download the social media tile
Post 1
From 1 July 2023, you must pay the gap fee using electronic means.
The gap fee is the difference between your full fee and your Child Care Subsidy (CCS) amount. Electronic funds transfer, or EFT, is when a customer pays a bill using electronic means.
Most families already use EFT to pay the gap fee.
This change will help the government protect CCS against fraud and non-compliance.
Post 2
From 1 July 2023, you must pay the gap fee using electronic means, or EFT. The gap fee is the difference between your full fee and your Child Care Subsidy amount. Most families already use EFT to pay the gap fee. If you don’t, you’ll need to start using EFT from 1 July.
Website and newsletter content
Copy and share this information on your website or in your newsletter.
Changes to gap fee payments from July 2023
From 1 July 2023, you must pay the gap fee using electronic means.
The gap fee is the difference between your full fee and your Child Care Subsidy (CCS) amount.
Electronic funds transfer, or EFT, is when a customer pays a bill using electronic means. Most families already use EFT to pay the gap fee.
We will only accept EFT payments from 1 July. If you already use EFT to pay gap fees, you don’t need to do anything.
Exceptions are available in limited circumstances. If you think you may need an exception, please let us know.
This change will help the government protect CCS against fraud and non-compliance.