Search this site

Tips for searching this siteSearch documents

Key terms

Approved provider—a provider that holds approval for one or more child care services under Family Assistance Law.

Child—the child who receives child care, and for which an individual (such as the child’s parent) or an approved provider may be eligible to receive Child Care Subsidy or Additional Child Care Subsidy. This includes some older children in particular circumstances.

Child care software—software developed and provided by commercial providers to interact with the Australian Government’s Child Care Subsidy System (information technology system) and to support other administrative and management activities for child care providers.

Claimant—another term used to describe an individual in relation to their claim for Child Care Subsidy.

Complying Written Arrangement—a written arrangement between a child care provider and an individual to provide child care in return for fees. The arrangement includes certain required information.

Days—all references to 'days' are calendar days unless specified otherwise.

Individual—the person who is responsible for a child’s care and who (or whose partner) is liable to pay the child care fees (see Who is the individual responsible for the child’s care?). The individual is often the child’s parent (or the parent’s partner) but may be another adult with legal responsibility for the child. To receive Child Care Subsidy, the individual must meet certain eligibility requirements.

National Law and National Regulations—set a national standard for children’s education and care across Australia. In effect the same law is applied in each state and territory but with some variations for the needs of each state or territory.

Provider Digital Access (PRODA)—a system to authenticate a person’s identity so that they can interact with government digital and online systems.

Provider Entry Point (PEP)—part of the Child Care Subsidy System through which providers can apply for provider and service approval. PEP enables them to access information, add or remove a service, make notice of a change in their circumstances, and give enrolment notices and session reports for Child Care Subsidy.

Service—the early learning and child care that is delivered by a provider at a site or in a setting. There are different types of child care services, and a provider may deliver one or more approved services at the same site (see Eligibility for Child Care Subsidy).

Department of Human Services/Centrelink—where the handbook refers to interactions between families and the Department of Human Services, it refers to Centrelink—the service delivery function of the Department of Human Services. Where the handbook refers to interactions between the Department of Human Services and providers, it refers to the Department of Human Services. Note that the Department of Human Services will be renamed ‘Services Australia’ in late 2019/early 2020.

These and other important terms are defined in the Glossary.