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Adding or removing a service

An approved provider can operate one or more approved child care services. The service or services it operates need to be approved and are linked to its provider approval. To maintain its approval, a provider must operate at least one approved service.

How is a service added to a provider approval?

Applications to add or remove a service are made through the provider's child care software (if the child care software can provide this function) or the PEP.

An application to add a service to an existing provider’s approval must include:

  • the provider ID number
  • the applicant’s name and contact details.

For each service to be added, the application must include:

  • the proposed name of the service (if a business name has been registered with the Australian Securities and Investments Commission, use that name)
  • any related approval number issued by a state or territory regulatory authority
  • the type of service being applied for
  • the physical and postal address of the service
  • the name and contact details for each person responsible for the day-to-day operation of the new service.

For each person responsible for the day-to-day operation of the service who is to be added, the application must include:

  • an Australian National Police Criminal History Check obtained from the relevant state or territory police service, or an agency accredited by the Australian Criminal Intelligence Commission, obtained no more than six months before the date of the application
  • where the application relates to a Family Day Care or In Home Care service, a declaration that all proposed educators are fit and proper persons, including any prior actions involving fraud or dishonesty and their capacity to comply with Family Assistance Law.

The department will assess whether the service eligibility rules are satisfied for the service the provider seeks to add to its approval (see Appendix D).

Can an existing service be purchased by a new provider?

Approved services can only be operated by approved providers and the provider must continue to operate the same type of service that was approved. This means that, if a service is sold by one approved provider to another provider, the new provider will need to seek approval under Family Assistance Law, firstly to be approved as a provider (if it is not already approved) and secondly to be approved for that type of service.

How is a service removed from a provider's approval?

An application to remove a service from a provider’s approval must contain:

  • the provider ID number
  • the applicant’s name and contact details.

For each service to be removed, the application must include:

  • the service ID number
  • the reason for removing the service
  • the requested end date for the service approval.

A provider must continue to operate at least one approved service to maintain its provider approval. The Secretary of the Department of Education is required to cancel the approval of a provider if it does not operate any approved services.