The Skills for Education and Employment (SEE) program contributes to building Australia’s productivity and inclusiveness by providing high quality training to help job seekers address language, literacy and numeracy barriers with the expectation that such improvements will enable them to obtain sustainable employment and/or undertake further education and training.
The SEE program, formerly known as the Language, Literacy and Numeracy Program, has operated since January 2002 when its predecessor was amalgamated with the Advanced English for Migrants Program to provide a more integrated management approach to addressing language, literacy and numeracy (LLN) needs among job seekers at the national level.
The SEE program has been operating in this capacity since 2010 with contracted providers offering LLN training as part of accredited courses across the country in metropolitan, regional and remote locations. In 2012 the Australian Government reviewed elements of the program to be incorporated into the subsequent contract period beginning on 1 July 2013.
Following the review, the department released the LLNP Discussion Paper, Creating a more flexible LLNP in 2013-16 which sought feedback on program policies and how the program could be improved for the future.
Key criteria in assessing the value of possible changes were the extent to which the change would:
improve efficiency by reducing administrative and compliance burdens
enhance the capacity of the program to respond to change
better articulate the Government’s expectations for providers in relation to contractual requirements for the delivery of the program
improve the targeting of resources and measurements of outcomes to ensure the greatest benefits are achieved within the funding envelope.
An overwhelming number of high quality responses to the discussion paper were received resulting in a number of program changes.
To ensure that the SEE program continues to meet the Australian Government’s objectives, the Department engaged ACIL Allen Consulting to conduct an independent evaluation of the program.
The evaluation examined current funding arrangements, and the quality of program outcomes, as well as program appropriateness, effectiveness and efficiency. Stakeholder consultation and feedback played a vital role in informing the outcomes of the evaluation. ACIL Allen Consulting engaged with stakeholders through surveys, focus groups, and in-depth interviews.