HELP IT System (HITS) Login
The department has developed an integrated IT system for the higher education and VET sectors. HITS caters for HELP provider applications from higher education and VET providers and on-going compliance requirements for those providers approved to offer HELP under the Higher Education Support Act 2003. [Note: HITS does not change any current Higher Education Information Management System (HEIMS) collections].
Approved HELP providers
If you are an approved HELP provider you can sign in to HITS:
Access to eSAM System
The eSAM System is the overarching system which allows organisations to manage and create users in HITS:
For all HITS and eSAM System related enquiries please email FEE-HELP@education.gov.au.
Financial reporting requirements
Meet the ongoing financial viability requirements as an approved provider offering FEE-HELP.
Provider withdrawal processes
Funding Clusters and Indexed Rates
A record of all units of study according to funding clusters and the indexed rates associated with the HELP scheme (student contribution amounts, HELP loan limit, OS-HELP loan amount).
- View the Funding Clusters and Indexed Rates.