HELP Resources for Providers

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This page contains all available HELP resources for higher education providers and vocational education and training providers.

Table of contents

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Legislation and Guidelines

Higher Education Support Act 2003 and Guidelines
The main piece of legislation governing higher education and HELP loans in Australia.

Redesigning VET FEE-HELP: Discussion Paper

The Discussion Paper outlines issues with the current VET FEE-HELP scheme, and proposes a range of possible options to address these.

The Discussion Paper will be open for public comment until 30 June 2016.

Questions and answers

A series of questions and answers have been prepared to assist providers in understanding the changes that come into effect from 1 January 2016.

Question and answers for VET FEE-HELP providers

Administrative information for Providers (AIP) manuals

Update coming soon!

Higher Education Providers

The administrative information for providers (AIP) manuals have been developed to help approved education providers interpret and implement the student support policies that are enacted under Commonwealth legislation and associated guidelines.

The Higher Education Provider AIP Addendum has been produced to assist providers with administering HELP loans for eligible New Zealand Special Category Visa Holders from 1 January 2016.

The Higher Education Provider AIP Addendum has been produced to assist providers with administering HELP loans for eligible New Zealand Special Category Visa Holders from 1 January 2016.

VET Providers

The VET AIP Addendum has been produced to assist VET providers with implementing the VET FEE-HELP reforms, and was last updated 21 October 2015. Updates will be made to the VET Administrative Information for Providers to incorporate the legislative changes which will be available in early 2016.

A series of questions and answers has been prepared to assist providers in understanding the changes that came into effect from 1 January 2016.

Additionally, an index of changes has been developed that identifies the changes between made to the Higher Education Support (VET) Guideline 2015 and the VET Guidelines 2015.

These manuals explain the rules and procedures associated with administering the Higher Education Loan Program (HELP), tuition fees for domestic and overseas fee paying students and student services and amenities fee. They should be read in conjunction with the Higher Education Support Act 2003 (HESA), the Higher Education Support Amendment (VET FEE-HELP Reform) Act 2015 (the Act 2015), the Higher Education Support (Transitional Provisions and Consequential Amendments) Act 2003 (TCA), and associated guidelines and any determinations.

If there is any inconsistency between the content of the administrative material provided and the provisions of HESA and the guidelines, the provisions of HESA and the guidelines will prevail.

Notional VET FEE-HELP loan account guideline

The Government has prepared guidelines to assist providers seeking to have their notional VET FEE-HELP loan account increased.  The guidelines set out where and how requests can be submitted, and the objective criteria against which they will be assessed.

Student entry procedure  - including Language literacy and numeracy (LLN) assessment tool information

New entry procedure requirements will apply for students to access VET FEE-HELP. The new requirements apply to students enrolled in higher level VET courses from 1 January 2016. Refer to the Questions and Answers document for more information.

VET FEE-HELP providers seeking Ministerial approval of their language literacy and numeracy (LLN) assessment tool must ensure the tool has been appropriately verified and evaluated using evidence−based assessment by a suitably qualified independent body in accordance with the report entitled "Assessment of LLN testing instruments and processes for VET FEE−HELP providers"

Newsletters

Factsheets

A series of fact sheets are available outlining the Government’s reform priorities. Please refer to our VET FEE-HELP Reforms factsheet for a clear overview of the Government’s intentions.

Information for students

As these changes have a direct effect for students, a student factsheet has been prepared which can be provided to students for their information:

Further information to help students make informed choices about undertaking study visit www.studyassist.gov.au website or www.myskills.gov.au.

HITS User guide